Chapter 11 Practice Stuff

False

A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.

False

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Strengths

______are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.

Leadership

_______is the ability to influence people toward the attainment of goals.

situational theory

A contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates is called the_______

Consideration

________is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust.

Transactional leaders

_______clarify the role and task requirements of subordinates, initiate structure, provide appropriate rewards, and try to be considerate to and meet the social needs of subordinates

Power

_______is the potential ability to influence the behavior of others

A

______means being unpretentious and modest rather than arrogant and prideful. a. Humility b. Egotism c. Altruism d. Reserved e. Assurance

Blake; Mouton

_____and_____proposed a two dimensional leadership theory called the Managerial Grid

Initiating structure

_____is the extent to which the leader is task oriented and directs subordinates' work activities toward goal attainment.

False

In a recent study, it was found that men were more capable of motivating others and listening than women.

E

According to the Leadership Grid, which of the following occurs when efficiency in operations is the dominant orientation? a. Team Management b. Country Club Management c. Middle of the Road Management d. Impoverished Management e. Authority-Compliance

impoverished management

According to the leadership grid,______ means the absence of a management philosophy, where managers exert little effort toward interpersonal relationships or work accomplishment.

Structured

All of the following are leadership qualities EXCEPT:

personal power.

Fiedler used all of the following to describe how leaders fit the situation EXCEPT:

True

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is called a servant leader.

contingency approach

A model of leadership that describes the relationship between leadership styles and specific organizational situations is called a(n)________approach.

False

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

neutralizer

A situational variable that counteracts a leadership style is known as a(n)_____.

A

A(n)_______leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission. a. servant b. transactional c. transformational d. charismatic e. interactive

substitute

A(n)______for leadership makes the leadership style unnecessary or redundant.

B

A_______is a situational variable that makes a leadership style unnecessary or redundant. a. neutralizer b. substitute c. contingency d. transaction e. transformation

work alone to accomplish important tasks.

According to SPOTLIGHT ON SKILLS in Chapter 11, when delegating leaders do all of the following EXCEPT:

a. influence. b. people. c. goals. ***d. coercive power. coercive power.

All of the following are essential parts of any definition of leadership EXCEPT:

rely on the rule of demand.

All of the following are interpersonal influence tactics EXCEPT

False

An active follower is characterized by a need for constant supervision.

False

An inspirational leader who has the ability to motivate subordinates, through personal transactions, to transcend their normal performance refers to a transactional leader.

Transformational

Andy's subordinates say that they love working for Andy because he inspires them to not only believe in the organization but to believe in their own potential as well. Based on this example, Andy can best be described as what type of leader?

Coercive power

Beth, a middle manager at Heather's Handbags, uses threats and punishments as ways of influencing the behavior of his subordinates. Which of the following sources of power is Beth relying on?

reward power.

Candice uses praise, pay increases and recognition as ways of influencing her subordinate's behaviors. All of these actions are highly valued by the work group. This is an example of:

C

Charismatic leaders are often_____than transactional leaders. a. less emotional b. more predictable c. less predictable d. more directive e. none of these

True

Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.

Intelligence and Ability

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

True

Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.

False

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

Situational model of leadership

Hersey and Blanchard are responsible for which theory?

True

Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of employees in determining appropriate leadership behavior.

B

Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of: a. referent power b. legitimate power c. coercive power d. reward power e. expert power

moderate favorability

In situations of-_______, according to Fiedler, relationship-oriented leaders are more effective.

interactive leadership

In______, the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

True

Influence is the effect a person's actions have on the attitudes, values, beliefs, or behavior of others.

True

Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

False

Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward subordinates.

it occurs among people.

Leadership is reciprocal, according to your text. This means:

False

Legitimate, reward, and expert powers are all forms of position power.

concern for people and concern for production

List the two dimensions used in Blake and Mouton's Leadership Grid.

Expert power and referent power.

List the two types of personal power.

C

Marion is a great manager and he has a number of special skills. In particular, Marion has the ability to get his subordinates to do more than would be normally expected. Which of the following terms best describes Marion? a. Transactional leader b. Supportive leader c. Charismatic leader d. People-oriented leader e. Production-oriented leader

high in consideration.

Megan is a manager at Botell International. She is very trustful and extremely respectful of her subordinate's welfare. She can be described as:

True

Ohio State University researchers identified two major behaviors called consideration and initiating structure.

Uncritical

One of Ruby's few flaws is that she does not consider possibilities beyond what she is told, accepting her supervisor's ideas without thinking. She can best be described as what type of thinker?

False

Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities

leadership

Peter has the ability to convince others to work toward the attainment of goals. This ability is known as________

legitimate power

Power coming from a formal management position in an organization and the authority granted to it is called _____.

True

Power is the potential ability to influence the behavior and decisions of other people.

expert power

Power resulting from a leader's special knowledge or skill regarding the tasks performed by followers is referred to as _____.

referent power

Power that results from characteristics that command subordinates' identification, respect and admiration for and desire to emulate the leader is called_______

reward power

Power that results from the authority to reward others is called______

coercive power

Power that stems from the authority to punish or recommend punishment is called________

The trait approach

Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using?

C

Referent power depends on the leader's: a. formal title b. position in the hierarchy c. personal characteristics d. salary e. reward power

consideration and initiating structure.

Researchers at the Ohio State University identified two major behaviors called:

Personality

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

True

Situational theory model focuses a great deal on the characteristics of followers, not those of the situation.

a. visionary skills. b. communication skills. c. motivation skills. ****all of these***

Some of the key characteristics associated with charismatic leaders include:

True

T /F The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and concern for production.

True

T/F A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is called a neutralizer.

True

T/F Authentic leadership refers to individuals who know and understand themselves, act consistently with high ethical values, and empower others.

True

T/F Leadership occurs among people, involves the use of influence, and is used to attain goals.

False

T/F Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

False

T/F Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

False

T/F The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

False

T/F The type of power that results from the leader's legitimate authority, based upon his or her position within the organization, is called coercive power.

concern for people and concern for production.

The Leadership Grid used the two leader behaviors which were called:

B

The Michigan researchers used the term_____for leaders who established high performance goals and displayed supportive behavior toward subordinates. a. job-centered leaders b. employee-centered leaders c. initiating structure d. consideration e. impoverished management

leadership

The ability to influence people toward the attainment of goals is known as ____

True

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

True

The charismatic leader has the ability to motivate subordinates to transcend their expected performance.

traits

The distinguishing personal characteristics of a leader are known as:

great man approach.

The early research on leadership traits was referred to as the:

False

The effective follower exhibits neither critical, independent thinking nor active participation.

False

The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure.

True

The highest level in a hierarchy of manager capabilities refers to level 5 leadership.

readiness level.

The key assumption of Hersey and Blanchard's situational model is that subordinates vary in their:

Level 4

The leader who stimulates high standards and champions dedication to vision is a_______leader

job-centered leaders.

The less effective leaders, in the University of Michigan studies, were called:

1. 9,9 2. mechanistic power. 3. a. Motivating others b. Fostering communication c. Builds relationships d. Listening to others ***All of the above*** 4. Humility

The mandatory leadership-training seminar had just been concluded. All of the newly promoted managers at Marc's Music, Inc. had been asked to attend and participate in the two-day seminar, and Barry Bailey had been fascinated with what she had learned. She is now reviewing the material she covered. 1. Barry will develop strong skills in working with her people and also strong ability in accomplishing the task achieving the goals of Marc's Music. On the managerial grid, her style will be: 2. Barry recognizes that her power can come from five sources, including all of the following EXCEPT: 3. Barry learns of a recent study on gender differences in leadership behaviors. In which area of leadership do women score more highly than men? 4. To become a level 5 leader, Barry would have to hone which personal characteristic?

False

The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking skills.

9,9

The recommended management style from the leadership grid is ______

do not worry about people liking you.

The six interpersonal influence tactics for leaders include all of the following EXCEPT:

True

The task-oriented leader, according to Fiedler, excels in the favorable situation whereas relationship-oriented leaders are most effective in situations of moderate favorability.

transformational

The______leader is distinguished by his/her ability to bring about organizational change.

charismatic leader

The_____has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

True

Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self- confidence.

False

Values associated with interactive leadership include personal confidence, exclusion, and independence.

True

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.

Rule of reciprocity

When leaders influence others through the exchange of benefits or favors, which influence tactic is being used?

a. Personality traits b. Physical traits c. Social traits d. Work-related traits ****All OF THESE****

Which of the following characteristics of leaders have been studied?

Isolates self from others

Which of the following is NOT a valid component of authentic leadership?

Conformist

Which of the following is a follower who participates actively in the organization but does not use critical thinking skills?

Alienated follower

Which of the following is a passive, independent, critical thinker?

Task oriented behavior

Which of the following is consistent with initiating structure?

A

Which of the following is the most frequently used and a highly effective influence tactic? a. Using rational persuasion b. Rewarding desired behaviors c. Relying on the rule of reciprocity d. Making people like you e. Developing allies

Legitimate power

Which of the following is the power coming from a formal management position in the organization?

Level 5 leadership

Which of the following refers to the highest level in a hierarchy of manager capabilities?

Charismatic

Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance?

Coercive

Which of the following types of power is vested in the manager's ability to punish employees?

a. Reward power b. Referent power c. Legitimate power d. Coercive power *****None of these*****

Which of the following types of power stems from a leader's special knowledge?

power

Which of these is the potential ability to influence the behavior of others?

Country Club Management

Which of these, according to the leadership grid, is a 1,9 management style?

A

Which type of leader clarifies the role and task requirements of subordinates? a. Transactional b. Charismatic c. Transformational d. Supportive e. Team

C

Wilson is viewed by his boss as driven, tenacious, and conscientious in the pursuit of his goals. These characteristics fit within which category? a. Physical characteristics b. Intelligence activity c. Work-related characteristics d. Social background e. Social characteristics

False

Within a single individual, management and leadership reflect the same sets of qualities and skills that frequently overlap.

Reward

________power is based in the ability of the leader to do such things as recommend promotions.

Traits

______are the distinguishing personal characteristics of a leader, such as intelligence, honesty, and appearance.

servant

______leadership transcends self interest to serve others and the organization.

True

A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

transformational

A(n)________leader is distinguished by a special ability to bring about innovation and change

Charisma

"A fire that ignites followers" is used to describe which leadership characteristic?

false

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

relationship-oriented and task-oriented.

Two leadership styles used by Fiedler in his contingency theory were:

False

Two types of personal powers are expert and reward powers

False

Influence means that the relationship among people is passive.

True

T/F Rational persuasion is one interpersonal influence tactic available for leaders.

Personal power

Which of the following is NOT a manager quality?

Authority-Compliance

________, according to the Leadership Grid, occurs when efficiency in operations is the dominant orientation.