Chapter 11 quiz

Which of the following is an example of covert rather than overt resistance to new work regulations? Employees request a meeting with management to voice their opinions. Employees slow down their work so that supervisors know they are unhappy. Employees do not follow new procedures when their supervisors are not present. Employees refuse to comply with the new procedures from their supervisors.

Employees do not follow new procedures when their supervisors are not present.

Deep power can be created by the way we tend to represent universal interests as sectional in our everyday talk. True/False

False

Ideology refers to a general strategy for managing conflicts. True/False

False

Which of the following is not associated with having an ideology? Ideology provides a set of ideas for changing society. Ideology is a framework for understanding reality. Ideology provides individuals with an identity. Ideology is a set of criteria for evaluating actions as right or wrong.

Ideology provides a set of ideas for changing society.

A resource dependency understanding of power suggests which of the following is true? If you attribute power to someone else, they have influence over you. If someone else has a higher position than you, that person has power over you. If someone else has something you want or need, that person has power over you. If you believe that you have power over someone, you can influence them.

If someone else has something you want or need, that person has power over you.

The brief scene from the Game of Thrones emphasizes what understanding of power that some social scientist also consider valid? Power is something that is attributed to someone. Power is the same thing as influence. Power is something someone has. Power is often unequally distributed leading to dominance.

Power is something that is attributed to someone.

Which of the following is an example of "real resistance" rather than "decaf resistance" to a new work regulation? Workers occasionally use the old procedures when management is not watching. Workers complain to each other about the work regulation. Workers occasionally work slowly by following the procedures exactly. Workers request a meeting with management to voice their opinions.

Workers request a meeting with management to voice their opinions.

Carol is more knowledgeable about technology than anyone else in her department. Other members almost always agree with her recommendations on technology purchases. This indicates that Carol has what type of power in her department? expert referent legitimate reward

expert

Employee resistance and dissent are always unethical. True/ False

false

According to the analysis of the Lucille Burger story, Watson's deep structure power is obscured in the story because Lucille follows the rules in asking him for his badge. he did not have to follow the rules if he chose not to do so. Lucille knew him and still asked him for his badge. he only has to raise his hand to have someone get his badge.

he did not have to follow the rules if he chose not to do so.

According to the textbook authors, the exercise of power is best thought of as empowerment. dominance. power. influence.

influence.

From a social exchange view of power, a newcomer has some power in an organization because the newcomer may have accepted the job with higher pay than the previous one. is aware that others have more experience in their jobs. is unaware of the rules and resources in the organization. may have new ideas or information that old timers don't have.

may have new ideas or information that old timers don't have.

The explanation of hegemonic participation is best summarized as workplace democracy that delegitimizes oppressive organizational systems. members of dominated groups participating in their own oppression. coercion that is so powerful in organizations that members have no control. feminist organizations, which are superior to traditional organizations.

members of dominated groups participating in their own oppression.

The company president persuades a team of employees to work overtime "so the company continues to grow." This is probably an example of representing sectional interests as universal. denying or transmuting contradictions. the political function of ideology. naturalizing the present.

representing sectional interests as universal.

Which of the following is an example of "deep structure power" rather than "surface power"? the way unquestioned assumptions within the organization influence behaviors the way communication is used to distribute directives and assignments for employees the way those in management use their positions to gain compliance from subordinate the way that coworkers use their experience and resources to influence peers to do what they want

the way unquestioned assumptions within the organization influence behaviors