Chapter 11 Video Case Answers

Which of the following is not a benefit of working on James' virtual team?

Duplication of effort

At the beginning of the meeting, Kira does not properly lead the team during the _____________ stage of team development. Therefore, the team was stuck in the _______________ stage.

Forming; storming

Which of the following reasons most likely explains why a group decision was needed?

Group acceptance was necessary for effective implementation

Roman portrayed which of the following team roles?

Harmonizer

Which of the following best practices is James struggling with?

Modifying the communication process among team members

Based on team members' interaction with James during this virtual meeting, the team is probably in the developmental stage of ______________.

Storming

Wendy mentions that she must rely on Bernard's work efforts in order to get her tasks done. This is an example of __________________.

Team interdependence

If James asks team members to reply to each other within 24 hours during regular business hours, he would be instituting a ____________.

Team norm