Chapter 12- Business Functions

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Tangible products are called what?

Goods

Real-time online communication is called what?

Instant Messaging

What collect an organization's collective knowledge?

KM Systems

Who makes goods and services?

Production

Advertising a product is called what?

Promotion

An example of Video Conferencing is called what?

Webinar

human resources department

knows how many people it takes to make a car.

Which business behavior would focus on GAAP?

Accounting

Which business behavior would focus on SOX?

Accounting

What is a collaborative thought process?

Brainstorming

All five business departments must do what?

Collaborate

Two or more people pursuing a common business goal is called what?

Collaboration

What kind of approach does R&D take towards business?

Creative and Systematic

The oldest IT collaboration tool is what?

Discussion Board

Who coined the Four P's of Marketing?

E. Jerome McCarthy

R&D ideas need to be what?

Feasible

What is an example of online application software?

Google docs and spreadsheets

Which business behavior would focus on people?

HR

Distributing ideas is called what?

Knowledge Transfer

Name an example of project management software.

Microsoft Project

How a product or service is delivered to a customer is called what?

Placement

What are actual goods and services referred to in business?

Products

Intangible products are called what?

Services

The first post on a discussion board is called what?

Thread

What does the acronym UML stand for?

Unified Modeling Language

5 core business functions

accounting, production, research & development, human resources, and marketing.

research and development department

is betting that its new innovations will sell more cars

production department

knows how many cars its department can produce.

accounting department

knows how many cars need to be sold for the business to be profitable

marketing department

knows what kind of cars certain people are most likely to buy and what the car's appropriate price should be


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