chapter 12 homework

what is selection?

the process of choosing an employee from a pool of applicants.

vocational rehabilitation act

Prohibits discrimination based on physical or mental disability and requires that employees be informed about affirmative action plans.

family and medical leave act

Requires employers to provide up to 12 weeks unpaid leave for childbirth, adoption, or family emergencies.

What is a matching model?

A human resources approach in which the organization and the individual attempt to match each other's needs, interests, and values.

patient protection and affordable care act

Imposes a fee on firms with 50 or more employees if the government subsidizes their employees' health care coverage

What is an advantage of a social contract?

It creates a more stable employee population in the company

What is Discrimination?

Making hiring and promotion decisions based on criteria that are not job-relevant

What is a job description?

a document that contains information about the duties, responsibilities, and outcomes associated with the job.

What is Pay-for-performance?

a form of compensation that rewards employees for achieving specific work outcomes.

what is an exit interview?

a interview that is designed to collect information about the cause of turnover

What is an assessment center?

a selection tool that consist of multiple tests and multiple testers

Have you ever been arrested? legal or illegal

illegal

What groups or organizations do you belong to outside of work? legal or illegal

illegal

The 360-degree feedback performance appraisal system tries to improve performance ratings by forcing managers to?

include information from a wide variety of sources in their reviews.

What is an advantage to a old social contract?

it creates a more stable employee population in the company

How many years of experience as a (job title) do you have? legal or illegal

legal

Tell me about the last time you had to deal with an angry customer what did you do?- legal or illegal

legal

Someone who disagreed with the terms of a social contract would be more comfortable with a new social contract or old social contract?

old social contract

what is Stereotyping?

performance evaluation error that occurs when a manager places an employee into a class or category based on one or a few traits or characteristics.

discrimination

when done unfairly,this refers to making job-related decisions based on non-job-related factors