Chapter #12

According to Max Weber, which of the following tasks ensures that there is orderly deference among organizational members?

Being aware of whom to take cues from to carry out everyday operations of the organization

Under the fundamentals of organizational structure and conventional OB, in ____________ the emphasis is on having decision making authority rest with the top of an organization's hierarchy.

Centralization

_____ involves having the decision-making authority of an organization rest with the top of its hierarchy.

Centralization

With regard to basic assumptions of organizational culture, which of the following is a difference between conventional and sustainable organizations?

Conventional organizations give precedence to shareholder interests, while sustainable organizations consider the interests of multiple stakeholders.

_____ is the process of giving authority to a person or group to make decisions in a specified sphere of activity.

Delegation

Under the fundamentals of organizational structure and conventional OB, in ____________ the emphasis is on grouping members and resources together to achieve the work of the larger organization.

Departmentalization

_____ refers to grouping members and resources together to achieve the work of the larger organization.

Departmentalization

Under the fundamentals of organizational structure and sustainable OB, in ____________ the emphasis is on treating everyone with dignity and respect in the community.

Dignification

Which of the following is the term that best describes the application of interactional justice to organizing?

Dignification

Which of the following typically results in a form of goal displacement?

Excessive specialization

Under the fundamentals of organizational structure and sustainable OB, in ____________ the emphasis is on an ongoing voluntary implementation of new ways of performing tasks on a trial basis.

Experimentation

_____ is the emphasis on an ongoing voluntary implementation of new ways of performing daily tasks on a trial basis.

Experimentation

Which of the following dimensions of departmentalization focuses on internal efficiency and external adaptiveness?

Focus

Which of the following organizational structures have members who have similar technical skills and use similar resources to perform similar tasks?

Functional

_____ departmentalization occurs when members are placed into the same department based on having similar technical skills and using similar resources to perform their tasks.

Functional

_____ departmentalization occurs when an organization uses both functional and divisional structures.

Hybrid

With regard to Max Weber's third conventional fundamental of organizing, which of the following is a true of the sustainable perspective?

It believes in effective distribution of dignity over authority.

Which of the following is true of the competing values framework?

It consists of a basic framework that categorizes organizational cultures based on two core dimensions.

Which of the following is true of optimal standardization?

It ensures coordinated decision making.

Which of the following is true of the functional approach to departmentalization?

It offers economies of scale with increased volume and low organizational costs.

Which of the following best describes the process of standardization?

It refers to designing basic work activities to ensure tasks are performed in the best way to accomplish the overall work of the organization.

Which of the following is true of conventional organizational behavior in the context of fundamentals of organizational structure?

It tends to focus more on the content of organizing.

Which of the following is true of the sustainable emphasis on sensitization?

It tends to focus on the specific tasks that need to be performed at a departmental level of analysis.

Which of the following is a consequence of sustainable sensitization?

Job descriptions are focused on the interrelationships among members.

Which of the following organizational structures includes divisional and functional departments and members who are simultaneously assigned to both?

Matrix

_____ refers to the set of shared assumptions, values, and experiences that influence the ways in which individuals, teams, and groups interact with one another and work toward company goals.

Organizational culture

______________ is the set of assumptions, values and experiences that influence the way in which individuals, teams and groups interact with one another and work towards company goals.

Organizational culture

Which of the following is true of an organizational culture with an internal focus?

Organizational goals are designed to be consistent with members' strengths.

From a sustainable point of view, which of the following is a typical consequence of too little experimentation?

Organizational rigidity

______ is the practice of using contracts to transfer some of an organization's recurring internal activities and decision-making rights to outsiders better equipped to utilize the latest technologies and reduce costs.

Outsourcing

Which of the following is the sustainable counterpart of the conventional fundamental of departmentalization?

Participation

_____ refers to a sustainable approach to organizational behavior that places emphasis on mutual discernment and gives stakeholders a voice in how an organization is managed and how jobs are performed.

Participation

Cultural artifacts include which of the following?

Physical features, shared stories, rituals, formal structures and systems.

Which of the following is a dimension of the competing values framework?

Predictability versus adaptability

_____ are behavioral practices that perpetuate, reinforce, and keep alive a particular value that defines an organization.

Rituals

Under the fundamentals of organizational structure and sustainable OB, in ____________ the emphasis is on searching for and responding to needs and opportunities to improve the status quo.

Sensitization

Which of the following is the sustainable response to Max Weber's second fundamental of organization that seeks to ensure that an organization's members' subtasks contribute to the whole?

Sensitization

_____ form the oral history of critical events that have shaped an organization.

Shared stories

___________describes the number of members over whom a given manager has authority.

Span of control

Under the fundamentals of organizational structure and conventional OB, in ____________ the emphasis is on grouping standardized organizational tasks into separate jobs.

Specialization

_____ refers to grouping standardized organizational tasks into separate jobs.

Specialization

Under the fundamentals of organizational structure and conventional OB, in ____________ the emphasis is on developing uniform practices for organizational members to follow in doing their jobs.

Standardization

Which of the following is the conventional response to Max Weber's first fundamental of organization?

Standardization

Which of the following is true of a highly centralized organization?

The authority to make decisions rests with members at the top of the organization's hierarchy.

Which of the following is a disadvantage of highly decentralized organizations?

They tend to be characterized by limited upward connectedness.

Which of the following is true of organizational cultures that value stability?

They welcome standards and norms.

An organization that is characterized by members who would not like to maintain the status quo is more likely to value:

adaptability.

According to Max Weber, the third conventional fundamental of organizing from the conventional perspective is _____.

centralization

With regard to the four fundamentals of organizational structure, sustainable organizational behavior tends to:

emphasize relational competence more than rational competence.

With regard to Max Weber's first fundamental issue of ensuring that work activities are completed in the best way possible, sustainable organizational behavior emphasizes on _____.

experimentation

Cultural artifacts in sustainable organizations are more likely to:

have been introduced in an emergent bottom-up fashion.

From a conventional point of view, placing too much emphasis on standardization leads to:

lack of freedom.

From a conventional point of view, placing too little emphasis on standards leads to:

lack of legitimacy.

A(n) _____ refers to a typical pictorial representation of the formal authority relationships within a company's structure.

organization chart

In the context of centralization, _____ describes the number of members over whom a given manager has authority.

span of control

From a conventional perspective, specialization is optimal when:

specific tasks of each member are clear.