Chapter 12 Quiz 11

Health complaints such as carpal tunnel syndrome are referred to as: a. cumulative trauma disorders. b. Celiac disorders. c. peptic ulcer diseases. d. gastrointestinal diseases.

a

Under the Occupational Safety and Health Act (OSHA), workplace injuries involving _____ do not have to be recorded. a. first aid b. loss of consciousness c. restricted work d. a job transfer

a

Under the Occupational Safety and Health Act (OSHA), any occupational death, injury, or illness is to be recorded in a log called a: a. Log of Work-Related Injuries and Illnesses. b. Log of Job Safety and Health Protection. c. Journal of Medical Accidents. d. Material Safety Data Sheet.

a*

Which of the following federal departments created the Working Partners for an Alcohol and Drug-Free Workplace? a. The U.S. Department of Defense b. The U.S. Department of Labor c. The U.S. Department of Justice d. The U.S. Department of Transportation

b

Which of the following guidelines should a crisis management team follow to calm an angry employee? a. Keep the discussion as subjective as possible. b. Recognize the employee's legitimate concerns or feelings. c. Focus on the personalities of individuals. d. Hold all conversations in public.

b

_____ is a decrease in functional activity accompanied by symptoms of low spirits, gloominess, and sadness. a. Eustress b. Depression c. Secondary traumatic stress d. Boreout

b

To reduce job-related stress, you should: a. delay acting on problems or concerns of importance. b. negotiate reasonable deadlines with your managers. c. refrain from talking with your managers about your or personal concerns. d. greatly exceed your skills and abilities.

b*

Which of the following statements is true of career burnout? a. It accompanies achievement and exhilaration. b. It generally occurs when a person begins questioning his or her own personal values. c. It is regarded as a beneficial force that helps individuals to forge ahead against obstacles. d. It is a simple stage of eustress.

b*

Which of the following is true of the National Institute for Occupational Safety and Health (NIOSH)? a. It is a regulatory agency that was created in 1990. b. It is responsible for enforcing the Health and Safety at Work etc. Act of 1974. c. It is responsible for conducting research on various safety and health problems. d. It is an agency of the U.S. Department of Labor.

c

_____ require employers to advise employees about hazardous chemicals they handle. a. Cafeteria plans b. Merit guidelines c. Right-to-know laws d. Employee assistance programs

c

According to Dr. James Sheedy, a screen and vision expert, the negative effects of computer use on the eyes and body can be reduced by a. not keeping the monitor directly in front of you. b. placing the computer screen 3 inches below eye level. c. using a screen with a fixed brightness. d. using an adjustable-height chair with lower back support.

d

Evaluations randomly conducted to determine an employee's physical, mental, and emotional suitability for a job are referred to as _____. a. point-of-care tests b. job evaluations c. blue book exams d. fitness-for-duty evaluations

d

Positive stress is called _____. a. depression b. distress c. burnout d. eustress

d

If you are an employee that the Occupational Safety and Health (OSH) Act covers, you should: a. report to the nearest OSHA office within eight hours any of fatal accident. b. keep OSHA-required records of work-related injuries and illnesses. c. evaluate workplace conditions. d. comply with all applicable OSHA standards.

d*

Which of the following is true of the Occupational Safety and Health Act (OSHA)? a. It does not cover self-employed workers. b. It does not cover public employees in state and local governments. c. OSHA has specific regulations on distracted driving. d. OSHA requirements mandate that employers with 25 or more employees maintain records of work-related occupational injuries and illnesses.

d*