Chapter 15- MC

Which of the following topics would an educational newsletter most likely contain? a. healthcare tips b. a physicians credentials c. the payment policies of a medical office d. a community resource directory e. a list of the office's staff

a.

the guidelines for healthful habits include adequate rest, which is defined as how many hours of sleep each night? a. 7 to 8 b. 8 to 9 c. 5 to 6 d. 3 to 5 e. 10 or more

a.

it is recommended that the water in the heater be set at what temperature to prevent injury? a. 100 degrees b. 120 degrees c. 130 degrees d. 140 degrees e. 160 degrees

b.

many accidents happen bc people fail to see potential risks. Potential risks mean a. side effects b. situations or things that can cause harm c. preventative measures d. situations or things that always cause harm e. safety measures

b.

some practices create simplified, pictorial versions of their patient information packet for patients a. with hearing impairments b. with visual impairments c. who do not understand english d. who will undergo surgical procedures e. who are under the age of 10

c.

the patient confidentiality statement a. supplies a place for the patient to sign before any other practice information is released b. is not commonly used in pediatric care c. states that no pt info will be released without signed organization from the patient d. is not usually part of the info packet e. requires the patient not to release any info about the practice to others

c.

the process of screening a. prevents an early diagnosis b. teaches patients how to perform healthcare tasks c. differs according to patient age d. is advisable only when symptoms are present e. cannot be done in a medical practice

c.

which statement about patient education is true? a. patient education is always performed according to a well-defined plan b. patient education is only appropriate for intelligent people c. patient education takes may forms and includes a variety of techniques d. medical assistants are not generally involved in patient education e. the physician is responsible for providing all patient education

c.

the patient info packet should include a. the first bill or invoice b. names of medical practices not associated with the medical office for which you are working c. technical medical brochures describing disease processes d. a description of the practice and an introduction to the office e. referrals to other physicians

d.

which of the following terms is used to describe an office's set of values and principles? a. screening technique b. benefits c. confidentiality d. philosophy e. privacy rules

d.

when developing a patient education plan, the first thing you must do is, a. develop the plan b. discuss the idea with the physician c. perform the instruction d. identify how intelligent the patient is e. identify the patients needs

e.

which of these is the best definition of patient education? a. the use of visual material to educate a patient b. the demonstration of a technique to a patient c. the use of verbal instruction to educate a patient d. the use of verbal and written instruction ti educate a patient e. the use of verbal, written, and demonstrative instructions to educate a patient

e.