Chapter 17: Controlling,information and technology

Which of the following is the definition of performance reporting?

Identifying individuals in the organization who control activities and preparing reports to show how well or how poorly employees perform

Which of the four primary factors in determining the value of information can be described as the amount of decision-related information managers possess?

Information quantity

Information appropriateness is defined as __________.

how relevant the information is to the decision-making situation the manager faces

Information appropriateness:

is defined in terms of how relevant the information is to the decision-making situation the manager faces.

Information appropriateness:

is how relevant the information is to the decision-making situation the manager faces.

Information quantity:

is the amount of decision-related information managers possess.

Information quality:

is the degree to which information represents reality.

Information timeliness:

is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information. Information received by managers at a point when it can be used to the organization's advantage is said to be timely.

Social responsibility standards outline the?

level and types of contributions a company should make.

According to the equity principle, __________.

management shall respect the rights of all employees when setting policy regarding security measures

According to the accountability principle:

organizations must clearly define and acknowledge information security accountability and responsibility.

A(n) _______________ is the established level of performance to serve as a model for evaluating an​ employee's success.

standard

Market position standards indicate __________.

the total sales of a particular market that a company would have relative to its competitors

A manager who performs personal favors for other employees is likely attempting to develop which of the following attitudes among other organizational​ members?

A sense of obligation toward the manager

Doing personal favors for people is an example of an attempt to create which kind of attitude when working to increase managerial power?

A sense of obligation toward the manager

What is one of the best ways to get employees to commit themselves and increase productivity?

Treat them with dignity and make them feel they are part of the team.

According to the __________, organizations must clearly define and acknowledge information security accountability and responsibility.

accountability principle

The right to command others to respond to orders best defines __________.

authority

Under the __________, organizations should use information and execute information security in an ethical manner.

ethics principle

Preparing balance sheets, income statements, and other statements and reports is an example of __________.

general accounting

An indicator that an issue or weakness exists is known as​ a(n) _______.

symptom

__________ best describes the measuring performance step in the controlling process.

Establishing units of measure that gauge employee performance

Under the __________, organizations should periodically assess the risks to information and information systems.

assessment principle

Return on investment best defines profitability standards. Profitability standards indicate:

how much money a company will likely make as a profit over a period of time, that is, its return on investment.

Treat employees with dignity and make them feel they are part of the team is related to __________.

increased productivity

Product leadership standards:

indicate what must be done to attain the leading market position.

Information timeliness:

is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit.

Under the timeliness principle:

organizations should act in a timely manner to prevent or respond to breaches of and threats to information systems.

Under the ethics principle:

organizations should use information and execute information security in an ethical manner.

Sophisticated training programs are related to?

personnel development standards.

Which two management functions have been called the​ "Siamese twins of​ management" because they are so closely​ linked?

planning and controlling

Reducing labor costs and equipment downtime are related to?

profitability standards.

The primary factors that govern the value of information within an organization include information​ appropriateness, timeliness,​ quantity, and​ _______________.

quality

Under the timeliness principle, organizations __________.

should act in a timely manner to prevent or respond to breaches of and threats to information systems

Under the assessment principle, organizations __________.

should periodically assess the risks to information and information systems

Information quality is __________.

the degree to which information represents reality -The more closely the information represents reality, the higher the quality and greater the value of that information.

General accounting, budgeting, cost accounting, performance reporting, and data processing represent the main functions of which role in an organization?

Controlling

Which of the following is the first step in evaluating the quality of organizational​ information?

Pinpointing the data to be analyzed and then determining the value of the information

Which of the following is a network of applications created in a firm to give managers information that will assist them in the​ decision-making process?

An information system

Productivity standards:

are how much a particular division within a company should produce.

When managers go out of their way to ensure that employees know exactly what details are required to increase the quality of a controlling​ subsystem, managers are most likely​ ____________.

communicating the mechanics of the control process

The​ _______________ management function is focused on collecting data on employee performance and comparing it to previously set standards.

controlling

Determination of the cost to manufacture a product and preparation of internal reports for management of the processing divisions best defines __________.

cost accounting

Which principle of the Generally Accepted System Security Principles​ (GASSP) is characterized by respecting the rights of all organizational members when creating policies regarding security​ measures?

equity principle

Treat employees with dignity and make them feel they are part of the team is related to __________.

increasing productivity -This finding was based on a study of operations at General Electric.

Information quantity is one of the four primary factors in determining the value of information; it is defined as __________.

the amount of decision-related information managers possess