Chapter 17 Quiz *2 WRONG*

Organizational politics always has a negative effect on organizational effectiveness.

False

When managers exercise power unobtrusively, other members of an organization are completely aware that the managers are using their power to influence them.

False

The potential for conflict does not exist whenever individuals, groups, teams, or departments are interdependent.

False, it does exist

Collaboration involves engaging in a give-and-take exchange and making concessions until a reasonable resolution of the conflict is reached.

False, that's compromise

When the parties in conflict attempt to resolve the conflict without making concessions but, instead, attempt to resolve their differences in ways that leave all parties better off, it is known as ________.

Collaboration

Bringing in an outside expert to support a proposal or decision reduces the credibility of a manager's initiatives.

False

By making everyone a winner, a manager risks being perceived as a person who pursues his own interests.

False

Intragroup conflict is conflict that takes place between groups or departments.

False

Managers should strive to eliminate all kinds of conflicts within the organization.

False

Jim, the dean of student services, and Paula, the dean of academic affairs, disagree about how to handle the misconduct of a student. Their disagreement with each other signifies ________ conflict.

Intergroup

Which of the following is true of the integrative bargaining strategy that emphasizes creating new options for joint gains?

It helps parties to come up with new alternatives that will expand the resource pie.

Discord arising from the incompatibility of goals of different individuals and their attempts to thwart each other's pursuit of objectives is known as:

Organizational conflict

Which of the following helps managers gain support for their initiatives and goals?

Organizational politics

By relying on objective information, politically skilled managers unobtrusively exercise their power to influence others.

True

Conflict is an inevitable part of organizational activity because the goals of different stakeholders are often incompatible.

True

Conflict is likely to occur when two or more managers, departments, or functions claim authority for the same activities or tasks.

True

Managers who use political strategies to increase and maintain their power are better able to influence others to work toward the achievement of group and organizational goals.

True

The level of conflict present in an organization has important implications for organizational performance.

True

When an organization has a dysfunctionally high level of conflict, managers emphasize conformity at the expense of new ideas.

True

When conflict is settled by compromise or by collaboration between the parties in conflict, it is termed functional conflict resolution.

True