Chapter 2

is the extent to which an individual identifies with an organization and commits to its goals.

Organizational commitment

Personal attitudes affect ________ via ________.

behavior; intentions

programs help employees to integrate, assimilate, and transition to new jobs.

onboarding

Schwartz's model suggests that

values may conflict with each other.

Organizational commitment exists to the degree that the person is satisfied with his or her job

False

Attitudes have three components: affective, cognitive, and behavioral.

True

Intentions are influenced by the three general motives in Ajzen's model: attitude toward the behavior, subjective norm, and perceived behavioral control.

True

Job involvement represents the extent to which an individual is personally involved with his or her work role. It does moderately relates to job satisfaction.

True

Job satisfaction has a positive association with two constructive behavioral outcomes—job performance and organizational citizenship behavior (OCB), and a negative relationship with counterproductive work behavior (CWB).

True

Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one or more other aspects.

True

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract.

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

universalism