Chapter 2 Mgmt
Juliet often takes office supplies home for her personal use. This is an example of:
CWB (Examples of CWBs include bullying, theft, gossiping, backstabbing, drug and alcohol abuse, destroying organizational property, violence, purposely doing bad or incorrect work, surfing the Internet for personal use, excessive socializing, tardiness, sabotage, and sexual harassment.)
________ is the psychological process that arouses our interest in doing something.
Motivation
The components of attitudes are:
affective, cognitive, and behavioral.
Jane hated the idea of child labor. She believed that children should not be employed in any type of job. She worked in a factory that claimed that it did not employ children. However, news reports accused the company of employing young children. The psychological discomfort that Jane experienced when she heard this news is known as:
cognitive dissonance. (Cognitive dissonance represents the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions (ideas, beliefs, values, or emotions).)
Order, self-restriction, preservation of the past, and resistance to change are known as:
conservation.
The idea that some people are always satisfied, and others are always dissatisfied, is captured by the ________ model.
dispositional components
The harnessing of organization members' selves to their work roles is called:
employee engagement (Kahn defined employee engagement as "the harnessing of organization members' selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performance.")
Hedonism is:
pleasure and sensual gratification for oneself.
The two basic dimensions of Schwartz's model of values are:
self-enhancement/self-transcendence and openness to change/conservation.
An individual's perceptions of the terms and conditions of a reciprocal exchange between himself or herself and the organization is called:
the psychological contract.
The components of employee engagement are:
urgency, being focused, intensity, enthusiasm.
Schwartz's model suggests that:
values may conflict with each other.
______ programs help employees to integrate, assimilate, and transition to new jobs.
Onboarding (Onboarding programs help employees to integrate, assimilate, and transition to new jobs by making them familiar with corporate policies, procedures, culture, and politics by clarifying work-role expectations and responsibilities.)
When Daniel's daughter got seriously ill, his boss Kyle and fellow employees went to the HR department and arranged to donate some of their sick leave to him so he could spend more time with his family. Daniel is most likely to be experiencing:
POS (Perceived organizational support (POS) reflects the extent to which employees believe their organization values their contributions and genuinely cares about their well-being. Daniel most likely feels he is genuinely cared about when his boss and fellow workers donate their sick time to him.)
Which of the following is not positively correlated with job satisfaction?
Perceived stress