Chapter 3 SB Hunt
Which of the following attributes are flexible and altered more easily?
Emotions Attitudes
Which statement about the prevalence of introversion is true?
Everyone has some amount of introversion.
Which statements about emotional intelligence are true?
It can make or break an individual in a given job. Research on its effectiveness shows mixed results.
Which of the following are true concerning using personality tests in the workplace?
It is helpful to use experts outside the company to help select an appropriate test. It is critical to make sure the test is legally sound and does not violate applicants' rights. There should be independent research validating the effectiveness of the test.
Linguistic
Learn and use spoken and written languages
A relatively stable personality characteristic that describes how much personal responsibility you take for your behavior and its consequences is:
Locus of control
People program themselves for success or failure by enacting their self-efficacy expectations.
True
Noel says, "I can type 70 words per minute with no errors." He is expressing
a high self-efficacy.
Musical
appreciate, compose and perform music
Individual differences are determined by
both genetics and environment
Extroversion has been found to ______.
predict job performance better than agreeableness
Select the Big Five Personality Dimensions.
(1) extroversion (2) agreeableness (3) openness to experience (4) emotional stability (5) conscientiousness
Which of the following are true of personality?
- it is stable across situations - it results from the interaction of genes and the environment - it combines characteristics that give people unique identities
Which characteristics are true of narcissists?
- they require excessive admiration - they have a grandiose sense of self-importance - they are exploitative and manipulative
Which of the following are benefits of high emotional intelligence?
Ability to apply positive emotions to work Increased creativity Greater level of teamwork
Select all the leaders who are perceived as introverts.
Bill Gates Mark Zuckerberg
Which statement about managers assessing their own emotional intelligence is true?
Both personal and social competence are important for managers.
People with high emotional stability
Carry out more organizational citizenship behaviors
Which of the following is a recommended method of understanding which individual differences are valued by employers?
Create a profile of important managers and leaders in the organization.
Select all that apply to those with an internal locus of control.
Display greater work motivation Derive more job satisfaction from performance Have strong expectations that effort leads to performance
Research has shown that despite the assumption many managers make, proactivity is unrelated to work performance.
False
Self-esteem is a broad personality trait composed of self-efficacy, locus of control, and emotional stability.
False
Taylor senses other's emotions, understands their perspectives, and takes active interest in their concerns. This demonstrates her self-management competence.
False
True or false: You must be born with self-efficacy.
False
Select characteristics of a person with low self-efficacy.
Focuses on personal deficiencies Avoids difficult tasks Thinks of excuses for failing Has low commitment
negative
Frustration or failure to graduate on time
Which emotions are considered goal incongruent?
Guilt, anxiety, and jealousy
Which of the following attributes are stable over time and difficult to change?
Intelligence Mental abilities
Which individual differences are universally considered undesirable?
Machiavellianism psychopathy narcissism
positive
Meeting the goal of graduating on time and doing it with honors
mixed
Not graduating on time, but being offered a great job when you do
Which of the following behaviors have been shown by research to improve intelligence?
Reasoning Problem solving Constructive thinking
Select all that apply to those with an external locus of control.
Tend to be more anxious Earn lower salaries and smaller salary increases Demonstrate less motivation for performance
Which of the following are accurate uses of a basketball analogy for core self-evaluations?
The core self-evaluation is the team and the traits are the players. Emotional stability and self-esteem are like teammates.
Which statement best describes the results of research on the effectiveness of brain training games?
The evidence is inconclusive, but it suggests that the games are not effective.
Which of the following are true concerning the search for employees with the right personality type?
There is no ideal personality profile. Employers should try to find a fit for an employee's personality. One personality does not fit all jobs.
True or false: At a certain level emotional stability becomes problematic.
True
True or false: Personal achievements and praise tend to bolster one's self-esteem.
True
Bodily
Using one's mind and body to coordinate physical movement
Which characteristics must intelligence training have for experts to consider it effective?
adaptive variety generalizability
A person's intelligence
can be increased
Spatial
can recognize and use patterns
Which personality trait has the strongest and most positive effect on performance?
conscientiousness
A person who ___________ is relatively unconstrained by situational forces and effects environmental change.
has a proactive personality
The term ______ is used to collectively describe people's traits and behaviors that are influenced by genetics and environment.
individual differences
An individual's capacity for constructive thinking, reasoning, and problem solving is called _____.
intelligence
The two forms of locus of control are
internal and external
People who believe they control the events and consequences that affect their lives are said to possess a(n):
internal locus of control
Viewing personality in terms of liking and fit
is not an effective perspective for management.
High levels of self-efficacy
lead to success.
Naturalistic
live in harmony with the environment
Which of the following is not one of the basic dimensions of the Big Five personality dimensions?
locus of control
People with proactive personalities
make efforts to change and improve things around them
People can use the skills associated with practical intelligence to
manage tasks. adapt to their environment. manage themselves and others.
Intelligence is more practically thought of as
multiple intelligences.
A person who lavishes you with praise one minute and puts you down the next, or who always blames you for bad outcomes but demands all the praise for good outcomes, is likely a(n)
narcissist
A _______ concept of personality enables you to more precisely describe individuals.
narrow
Which personality type is linked to intentions to be entrepreneurial?
proactive
When evaluating core self evaluations,
the whole is greater than the sum of the parts
A word of caution about using personality tests is to be sure
to use properly trained employees to administer tests or analyze results.
Which of the following often fall short when diversity of intelligences is taken into account?
training programs
Intrapersonal
understand and regulate others
Interpersonal
understand, connect, and work with others
Which statement is true of emotion display norms in an organization?
They determine which emotions members should show in various situations.
Which of the following characteristics are true of psychopaths?
They do not feel guilt or remorse for hurting others. They can be aggressive. They sometimes lack concern for others.
Which statement is true of core self-evaluations?
They represent a broad personality trait composed of four narrow traits.
True or false: A person's scores on the Big Five reveal a personality as unique as that person's fingerprint.
True
Complex, relatively brief responses aimed at a particular target such as a person, information, experience, event, or nonevent are:
emotions
Those who believe their performance is a product of circumstances beyond their immediate control possess a(n):
external locus of control
People with an external locus of control
feel that their success is explained by environmental factors.
Managers should hire and test for workers who posses traits that are relatively
fixed
How people feel about their chances of doing something successfully is known as _____.
self-efficacy
A person's general belief about his or her own self-worth is:
self-esteem
Personality testing at the workplace
should be scientifically proven to work for its intended use.
Anger is usually a _____ emotion.
retrospective
What are the four components of core self-evaluations?
Emotional Stability Self-esteem Locus of Control Self-efficacy
Why do critics suggest that IQ tests are not a reliable predictor of performance?
IQ tests measure things taught in school rather than innate intelligence or ability.
Which of the following is the most fixed of a person's individual differences?
Intelligence
Which of the following characterize people with proactive personalities?
They are more satisfied in their retirement. They are able to take more control of their jobs. They increase the supportiveness of their supervisors.
Check all of the following statements that are true of liking and fit.
They are not particularly beneficial for managers. They are not precise enough to have real value in management. Most people evaluate a person's personality by whether or not they like them.
Narcissism, psychopathy, and Machiavellianism are _____.
all considered undesirable because they negatively affect outcomes
Which shape on a graph best represents the relationship between increasing emotional stability and outcomes?
an inverted-U
Emotional intelligence has been shown to ______.
be associated with increased well-being and satisfaction
People with an internal locus of control
blame their own flaws for poor results. can usually overcome setbacks. feel that they control their destiny.
A ______ concept of personality allows you to more effectively predict behavior.
broader
Displayed emotions
can affect other people's reactions. may differ from felt emotions. convey messages to nearby people.
Intelligence entails a person's capacity for ______.
constructive thinking. reasoning. problem solving.
A broad personality trait comprised of four narrower and positive individual traits as components is called:
core self-evaluations
Logical
deductive reasoning, problem analysis
Rules that dictate which types of emotions are expected and appropriate at a given time are:
emotion display norms
The ability to monitor your own emotions and those of others, to discriminate among them, and to use this information to guide your thinking and actions is:
emotional intelligence
Individuals with high levels of ____________ tend to be relaxed, secure, unworried and less likely to experience negative emotions under pressure.
emotional stability
The emotion of fear is usually _____.
forward-looking
Intelligence training that does not replicate what users actually do in their daily life lacks which essential characteristic?
generalizability
Select the components of core self-evaluations.
generalized self-efficacy locus of control self esteem emotional stability
Select the elements of emotional intelligence.
self-awareness, self-management, social awareness, relationship management
Sternberg applied what he called "practical intelligence" to leadership by using an aspect of intelligence referred to by Gardner as
naturalist intelligence.
It is believed that awareness of multiple intelligences should play an important role in
performance training employee selection
The combination of stable physical, behavioral and mental characteristics that give individuals their unique identities is called:
personality
Which employee factors are important for managers to understand in order to create a productive and satisfying person-job fit?
potential personality traits abilities
The ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments is called:
practical intelligence
A person with a ___ personality is someone who is relatively unconstrained by situational forces and who affects environmental change.
proactive
It is very common for entrepreneurs to exemplify
proactive personality type
A person who has no close friends, lowers office morale through aggression and counterproductive work behaviors, and feels no remorse when his or her actions cause harm to others is likely a(n)
psychopath.