Chapter 4
Competency Model Project Manager Competencies
- Organizational & planning skills - Communications - Financial & Quantitative skills
Components of a Job Description
-Essential Functions -Job Specifications. KSAOs (Knowledge, Skill, Ability, Other Characteristics) -Other duties as required
Ways to create jobs that model good job characteristics include
1. Job Enlargement 2. Job Rotation 3. Job Enrichment 4. Self-managing work teams offer greater skill variety and task identity 5. Flexible work schedules and telework offer greater autonomy * ALL ARE MOTIVATERS
Why Do We Care About Job Analysis And Design Of Jobs?
1. Job overload 2. Increased productivity and efficiency 3. Improved retention and attraction of workers 4. Safer and healthier workplace 5. Job satisfaction
The nature of work and job design is changing
1. Viewing organizations in terms of a field of work needing to be done instead of specific job descriptions 2. Organizations are adopting project-based structures and teamwork, which also require flexibility and ability to handle broad responsibilities.
Financial & Quantitative Skills
Ability to analyze financial information accurately and set financial goals that have a positive impact on company's bottom line and fiscal objective
Communications
Ability to build credibility and trust through open and direct communications with internal and external customers.
Organizational & planning skills
Ability to establish priorities on projects and schedule activities to achieve results
Job Extension
Combining jobs to form a job with a wider range of tasks.
Building Block of HR Functions
Job analysis
Ergonomics
Minimize physical strain on the worker by structuring physical work environment Mental Capabilities and Limitations - Designing jobs that accommodate
Job Analysis
Process of getting detailed job information. • Analyzing jobs & determine what is required. • Provides essential knowledge for recruiting, staffing, training, performance review, legal & most HR activities.
Other Motivation Strategies
Self-managed work teams • Flex-time • Job sharing • Telework • Flex time • Compressed work week
Job Characteristics
Skill variety Task identity Task significance Autonomy Feedback Job Characteristics Model indicates jobs are more motivating if they have greater skill variety, task identity, task significance, autonomy, and feedback.
Job Enlargement
increasing the number of different tasks in a given job by changing the division of labor
Job Specifications (Qualities of EE)
list of knowledge, skills, abilities, and other characteristics (KSAO needed to perform a particular job). - Knowledge: factual or procedural information necessary for successfully performing a task. - Skill: an individual's level of proficiency at performing a particular task. - Ability: a general enduring capability that an individual possesses. - Other Characteristics: job-related licensing, certifications, or personality traits.
Job Enrichment
more autonomy and authority
Job Rotation
moving among different jobs.
CROSS TRAINING
training team members to do all or most of the jobs performed by the other team members
KSAO's (knowledge, skills, abilities, other)
• Knowledge refers to factual or procedural information that is necessary for successfully performing a task. • A skill is an individual's level of proficiency at performing a task; the capability to perform it well. • Ability general ongoing capability an individual has. • Other characteristics might be personality traits such as someone's persistence or motivation to achieve.