Chapter 5 & 6 Questions

A bottom-line mentality in business is reflected in which statement?

B. "We have to beat the others at all costs."

Which type of employee is most likely to report ethical issues in the workplace? A. Rank and file. B. Middle managers. C. Executives. D. Temporary workers.

C. Executives.

Building ethical safeguards into a company's everyday routines is called: A. Change management. B. Justifying ethics. C. Institutionalizing ethics. D. Ethical awareness.

C. Institutionalizing ethics.

As business becomes increasingly global:

Cross-cultural contradictions will increase.

Which of the following is not an example of an ethical criterion? A. Egoism. B. Concern for others. C. Principle. D. Corporate driven.

D. Corporate driven.

Aristotle argued:

Moral virtue is a mean between two virtues.

Business executives are finding that a trusting, ethical relationship with a business partner is:

Often essential in conducting business.

Most ethics or compliance officers are generally entrusted to:

Reduce the risks to the company of employee misconduct.

Which of the following is not true about justice reasoning?

A. The reasoner is interested in the net value of benefits.

When the benefits of an action outweigh its costs, the action is considered ethically preferred according to:

A. Utilitarian reasoning.

A company that channels employee behavior in a lawful direction by emphasizing the threat of detection and punishment is:

A. Operating under the compliance-based approach.

Which statement characterizes the moral reasoning typically found in a child? A. "When in Rome, do as the Romans do." B. "I'll let you play with my toy if I play with yours." C. "Seek the greatest good for the greatest number." D. "Respect the rights of others."

B. "I'll let you play with my toy if I play with yours."

All of the following values are present in most ethical decisions except: A. Be fair and just. B. Be kind. C. Act responsibly. D. Be honest.

B. Be kind.

As an additional employee benefit to promote spirituality, companies have begun to provide employees with the services of: A. Philosophers. B. Chaplains. C. Financial advisors. D. Ombudspersons.

B. Chaplains.

Ethics policies typically cover all of the following issues except:

B. Encouraging discriminatory personnel practices.

Recipients of the corporate ethics awards show that: A. Awards are based on economic power, not ethical performance. B. Firms can be financially successful and ethically focused. C. Being legally compliant results in receiving an ethics award. D. Improving ethical performance is very costly, but bolsters a firm's reputation.

B. Firms can be financially successful and ethically focused.

Scholars found that spirituality: A. Negatively affects employee and organizational performance. B. Positively affects employee and organizational performance. C. Has no affect on employee and organizational performance. D. Only affects the employee performance of not for profit organizations.

B. Positively affects employee and organizational performance.

At the core of rights reasoning is the belief that: A. The company's right to a profit must be protected. B. Respecting others is the essence of human rights. C. The right to join a union is no longer universally accepted. D. Economic and political powers determine who is right.

B. Respecting others is the essence of human rights.

A just or fair ethical decision occurs when: A. The rights of all affected are considered. B. The greatest good for those with power is achieved. C. Benefits and burdens are distributed equally. D. All of the above.

C. Benefits and burdens are distributed equally.

Which country recently enacted new laws to counter bribery and corruption? A. Russia. B. Somalia. C. Brazil. D. Argentina.

C. Brazil.

When attempting to build ethical safeguards into the company, businesses can take the following specific approaches: A. Institutional and Legal. B. Legal and Practical. C. Compliance and Integrity. D. Value-based and Consequentialism.

C. Compliance and Integrity.

Cross-cultural contradictions arise due to: A. The emergence of a developing country's economic power. B. Religious differences practiced by business executives. C. Differences between home and host countries' ethical standards. D. All of the above.

C. Differences between home and host countries' ethical standards.

All of the following are commitments of the Principles of the Code of Professional Conduct of the American Institute of Certified Public Accountants except: A. The Public Interest. B. Objectivity and Independence. C. Due Process. D. Due Care.

C. Due Process.

If a manager approaches ethical issues with a self-centered approach, emphasis will be on: A. Integrity. B. Social relationship. C. Economic efficiency. D. Laws.

C. Economic efficiency.

Business managers need a set of ethical guidelines to help them: A. Understand the changing customs throughout the world. B. Justify the resolution which best helps themselves. C. Identify and analyze the nature of ethical problem. D. None of the above.

C. Identify and analyze the nature of ethical problem.

Business managers need a set of ethical guidelines to help them: A. Understand the changing customs throughout the world. B. Justify the resolution which best helps them. C. Identify and analyze the nature of the ethical problem. D. None of the above.

C. Identify and analyze the nature of the ethical problem.

The main drawback to utilitarian reasoning is that:

C. It is difficulty to accurately measure both costs and benefits.

The purpose of the Institute of Business Ethics' mobile application "Say No Toolkit" is to: A. Monitor inter-office dating. B. Always get the lowest prices on supplies. C. Minimize the risk of corruption. D. Avoid drugs in the workplace.

C. Minimize the risk of corruption.

According to an annual Gallup poll, which occupation was consistently ranked the highest for honesty and ethics? A. Congressional members. B. Car salespeople. C. Nurses. D. Clergy.

C. Nurses.

Which company ethics safeguard is commonly implemented as an employee "helpline"? A. Top management commitment. B. Code of ethics. C. Reporting mechanisms. D. Compliance tracking.

C. Reporting mechanisms.

A recent study found that, compared to the 1980s, managers today place what importance on moral values, such as honesty and forgiveness?

C. Slightly more important.

Integrity-based ethics programs:

Combines concern for the law with an emphasis on employee responsibility.

Which of these statements is true about the U.K. Bribery Act?

Contains a strict liability offense for failure to prevent bribery by commercial organizations.

A member of the Chartered Financial Analyst Institute (CFA) must: A. Promote the integrity of and uphold the rules governing global capital markets. B. Act with integrity, competence, diligence, respect, and in an ethical manner with the public. C. Maintain and improve their professional competence. D. All of the above.

D. All of the above.

Businesses are expected to be ethical in their relationships with: A. Stockholders. B. Customers. C. Competitors. D. All of the above.

D. All of the above.

The core components upon which a company's ethical performance depends include: A. The values and virtues of the managers. B. The personal character of the managers and employees. C. The traditions, attitudes, and business practices built into a company's culture. D. All of the above.

D. All of the above.

The most effective ethics programs utilize which of the following? A. Written policy. B. Posters. C. Quick reference guides. D. All of the above.

D. All of the above.

The reason(s) behind the uncertainty of an ethical or unethical decision is (are) that different people and groups: A. May honestly and genuinely use different sources of information. B. May rank various rights in different ways. C. May not share the same meaning of justice. D. All of the above.

D. All of the above.

Why should business be ethical? A. Most people want to act in ways that are consistent with their own sense of right and wrong. B. Ethical behavior protects business firms from abuse by unethical employees and competitors. C. Society's stakeholders expect it from businesses. D. All of the above.

D. All of the above.

By law, the financial records of publicly held companies are required to be: A. Managed by an accounting department of at least five CPAs. B. Summarized in the employee manual for new hires. C. Reviewed quarterly by the IRS. D. Audited by a certified professional accounting firm.

D. Audited by a certified professional accounting firm.

Mature adults typically base their ethical reasoning on broad principles and relationships such as: A. Human rights and constitutional guarantees of human dignity. B. Universal principles of justice. C. Customs and traditions show by their peers. D. Both A and B, but not C.

D. Both A and B, but not C.

According to a 2013 opinion poll, Americans hold a dim view of: A. Nurses. B. The Supreme Court. C. Churches. D. Business executives.

D. Business executives.

Ethisphere Magazine recognizes and rewards ethical leadership and business practices worldwide according to their: A. Regulatory Percentage Track (RPT). B. Ethics and Leadership Radar (ELR). C. Quality Measurement (QM). D. Ethical Quotient (EQ).

D. Ethical Quotient (EQ).

All of the following are considered to be ethical issues for marketing professionals except: A. Fostering trust in the marketing system. B. Embracing ethical values. C. Doing no harm. D. Ignoring market fair dealing.

D. Ignoring market fair dealing.

Which U.S. Act prohibits executives representing U.S.-based companies from paying bribes to foreign government officials, political parties, or political candidates? A. The USA Patriot Act. B. The U.K. Bribery Act. C. The Corruption of Foreign Officials Act. D. The U.S. Foreign Corrupt Practices Act.

D. The U.S. Foreign Corrupt Practices Act.

Under the Sarbanes-Oxley Act, corporations are required to:

Have executives vouch for the accuracy of a firm's financial reports.

People everywhere depend on ethical systems to tell them whether their actions are:

Right or wrong.

A purchasing agent directing her company's orders to a firm which she received a valuable gift, is an example of:

A. Conflict of interest.

The SEC filed civil false-certification charges against which U.S. financial institution?

Countrywide.

Which of these components are not considered during a risk assessment audit to gauge the effectiveness of a firm's ethics programs?

The financial bottom line.

Which ethical criterion is described by the idea that a company should strive for efficiency? A. Egoism. B. Benevolence. C. Principle. D. Business-centered.

A. Egoism.

A giant step is taken toward improving ethical performance throughout the company when:

Senior-level managers signal to employees that they believe ethics is a high priority.

A conception of right and wrong is:

the definition of ethics

People's ethical beliefs come from:

Their religious background, family, and education.

The unspoken understanding among employees of what is and is not acceptable behavior is called: A. Ethical climate. B. Efficiency. C. Success. D. Rites and rituals.

A. Ethical climate.

If a manger approaches ethics with benevolence in mind, he or she would stress what? A. Friendly relations with an employee. B. Company rules and procedures. C. Laws and professional codes. D. Economic efficiency.

A. Friendly relations with an employee.

Which of the following examples best illustrate an ethics issue based on cross-cultural contradictions?

A. Legally marketing a pesticide abroad that has been banned in the U.S.

The critical component in installing an effective ethics program is: A. To allow all employees the freedom to act as they wish. B. In hiring an expensive ethics consultant. C. The integration of various ethics safeguards into a comprehensive program. D. Maintaining the position as the industry sales leader.

C. The integration of various ethics safeguards into a comprehensive program.

Ethical challenges for information technology employees include: A. Data privacy. B. Laptop speed. C. Copyright protection. D. Both A and C, but not B.

D. Both A and C, but not B.

Under the U.S. Corporate Sentencing Guidelines, if a firm has developed a strong ethics program, corporate executives found guilty of criminal activity may have their sentence:

Reduced.