Chapter 5 ITC

20

Hardware and software acquisition costs account for about _______ percent of TCO.

is an operating system used on most Wintel PCs throughout the world.

The Windows Operating System:

has become increasingly concentrated in top firms.

The marketplace for computer hardware:

outsourcing

The practice of contracting custom software development to an outside firm is commonly referred to as:

Unix

Which of the following is a multitasking, multiuser, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms?

Transaction processing system running on a mainframe

Which of the following is an example of a legacy system?

XML

Which of the following is the foundation technology for web services?

Android

Which of the following is the most popular operating system?

Ethernet

Which of the following is the network standard for connecting desktop computers into local area networks that enabled the widespread adoption of client/server computing and local area networks and further stimulated the adoption of personal computers?

SOA

Which of the following refers to a set of self-contained services that communicate with each other to create a working software application?

Scalability

Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down?

It has garnered 20 percent of the server operating system market.

Which of the following statements about Linux is NOT true?

On-demand

Which of the following types of computing involves purchasing computer power from a remote provider and paying only for the computing power used?

Data management

Which type of infrastructure service stores and manages corporate data and provides capabilities for analyzing the data?

Open source

Which type of software is created and updated by a worldwide community of programmers and is available for free?

a mashup

ZipRealty, which combines Google Maps with real estate data, is an example of:

Metcalfe's Law

________ states that the value or power of a network grows exponentially as a function of the number of network members.

XML (1)

_________ provides a standard format for data exchange, enabling web services to pass data from one process to another.

Nanotechnology

_____________ uses individual atoms and molecules to create computer chips and other devices.

BYOD

Firms that allow employees to user their own devices are embracing which of the following?

SLA

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):

browser.

A software program with a graphical user interface for displaying web pages and for accessing the web and other Internet resources is called a web:

multicore processors

A(n) ______ is an integrated circuit which contains two or more processors to enhance performance and reduce power consumption.

application server

A(n) _______ is used to communicate between a user and an organization's back-end systems.

virtualization as a service

All of the following are cloud computing services EXCEPT:

Unix (1)

All of the following are current hardware platform trends EXCEPT:

The firm's staff knows more about the firm's IT infrastructure than service providers.

All of the following are typically factors in a firm's decision to engage consulting and system integration systems EXCEPT

15-20%

At what percent of capacity do most servers operate?

Cisco

Which of the following is a leading networking hardware provider?

Hold focus groups to assess your services

How would you determine the market demand for your firm's IT services?

the work of the entire network is balanced over several levels of servers.

In a multi-tiered network:

is one type of cloud computing service where users only pay for the computing capacity they actually use

Infrastructure-as-a-Service (Iaas)

an example of open-source software

Linux is

A Java Virtual Machine to be installed on that computer

Running a Java program on a computer requires:

hosting and managing access to software applications delivered over the internet to clients on a subscription basis.

SaaS refers to:

web services

Sets of loosely coupled software components that exchange information with each other using standard Web communication standards and languages are referred to as:

technology standards

Specifications that establish the compatibility of products and the ability to communicate in a network are called:

a virus

Today's computer transistors are roughly equivalent in size to:

Total cost of ownership

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

Wintel PC

Which of the following became the standard PC in the Personal Computer Era?

Widespread rejection of technology standards

Which of the following factors does NOT help explain why computing resources today are even more available than in previous decades?

Green computing

Which of the following involves practices and technologies to minimize the environmental effects of manufacturing and managing computing devices?

Virtual reality systems

Which of the following is NOT a part of the IT infrastructure ecosystem found in firms?

Smartphones

Which of the following is NOT an example of a wearable computing device?

Amazon Web Services

Which of the following is NOT an example of the consumerization of IT?

CRM

Which of the following is NOT an example of the mobile digital platform?

Reduced elasticity

Which of the following is NOT one of the characteristics of cloud computing, as defined by the U.S. National Institute of Standards and Technology?

Multicore processors

Which of the following is NOT one of the current software platform trends?

Your firm's organizational culture

Which of the following is NOT one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?