Chapter 6
which of the following is correct about the lemon law
same problem 3-4 times
which of the following is the best war to state a problem
I need transportation
Steven needs to write a will. his best resource is an
attorney
which of the following is NOT a strategy for wise buying
buying items on impulse
a variable operating cost for a vehicle is
maintenance and repairs
a partial refund of the price of a product is called a
rabate
a service contract is frequently called an extended warranty even though service contracts are not warranties
true
people do not anticipate problems but should be prepared for them
true
while evaluating alternatives all of the following are appropriate questions you could ask before making a major purchase EXCEPT
all of these are questions that should be asked
when jane researched the brands and prices of refrigerators, she was
comparison shopping
this type of promotion immediately reduces the amount a family spends on groceries each week
coupons
a service contract
cover the cost associated with vehicle repair
comparison of product features is part of the ______ phase of the research- based buying process
evaluating alternatives
price analysis is part of the _______ phase of the research- based buying process
evaluating alternatives
Abby checked out brands and prices of blue jeans at several stores. She was impulse shopping
false
Prices at the local convenience store will probably be lower than at the national retail grocery store
false
if you are somewhat interested in a specific vehicle, you should provide a small deposit so the car seller will hold the vehicle for you
false
steve bought a laptop what was defective. This laptop will be fixed or replaced by the manufacturer as long as he returns it in a reasonable amount of time. What type of warranty does he have on his laptop
full warranty
which of the following costs will increase directly with the number of miles driven
gasoline
Frank bought some mini blinds. Although he did not receive a written warranty, the blinds should be expected to open and close properly. What kind of warranty does Frank have
implied warranty
while paul was shopping for a new chainsaw, he found a great deal on a new deal on a new drill and bought it. This is an example of
impulse shopping
while evaluating alternatives, comparison shopping will be beneficial for buying
items that can be researched easily with advertisements
adolph has a low income and cannot afford his own attorney. He needs legal assistance and should make use of a
legal aid society
karen bought a mixer. she received a warranty that covers only certain aspects of the products. Which of the following warranties does she have
limited warranty
a process used to settle grievances in a nonbinding process is called a
mediation
these products are highly advertised and available at many stores
national brands
this shopping label is used primarily on perishable products
open dating
properly maintaing and operating the product is part of the _______ phase of the research- based buying process
post purchase activities
information gathering is part of the ______ of the research-based buying process
pre-shopping activities
problem identification is part of the __________ phase of the research- based buying process
pre-shopping activities
negotiation activities are part of the ________ phase of the research- based buying process
selection and purchase
payment alternatives are part of the ________ phase of the research- based buying process
selection and purchase
the dealer's cost is also known as the
set price
the amount printed on the label with a suggested retail price that is posted on the vehicle is called the
sticker price
these products are sold at one chain of stores are lost cost alternatives to famous name product
store brands
a lease for a car is typically 3-5 years
true
a standard measurement used to compare the prices of packages of different sizes is
unit pricing
this is a written guarantee from the manufacturer that specifies the conditions under which the product can be returned, replace, or repaired
warranty
during pre shopping activities, which of the following sources would be the least helpful when purchasing a vehicle
your cousin who has never purchased a car
what is the unit price of a 32- ounce box of brown sugar that costs $3.20
$0.10 per ounce
Thomas bought a vehicle from an used car dealer. He returned it to the dealer because the transmission fell out 150 miles after he purchased it. The dealer refused to accept the return because the vehicle was sold "as is". This is an example of a limited warranty
False