Chapter 8 (8.1-8.7) Manager's Guidebook Management 3000 Waid

The readily apparent symbols and manifestations of an organization's culture are called its

Observable artifacts

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational

culture

Philosophies, beliefs, and norms that are explicitly stated by the organization reflects its __________ values.

espoused

Drag the descriptions of the dimensions of the competing values framework (CVF) with their corresponding dimensions. 1. Horizontal 2. Vertical

1. Expresses the extent to which an organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers 2. Expresses the extent to which an organization prefers flexibility and discretion versus stability and control

A clan culture has what three characteristics?

1. Strives to encourage cohesion through consensus and job satisfaction 2. A family-type organization 3. Encourages collaboration among employees

Which description best fits the adhocracy organizational culture?

Adaptable, creative, and quick to respond to marketplace changes

Which two of the following are some of the strongest ways to embed organizational culture?

Status symbols Rewards

An organization's ________ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture.

leaders

Organizational Culture:

significantly affects work outcomes at all levels of the organization helps employees understand why the organization does what it does is the social glue that binds members of the organization together is passed on to new employees through socialization and mentoring represents beliefs and values shared among workers