Chapter 8 SB Questions

Place the steps you would use to determine your person-organization fit prior to a job interview in order, with the first step at the top.

1. Create a list of your personal values, strengths, and weaknesses. 2. Create a list of the organization's values, strengths, and weaknesses. 3. Compare your values, strengths, and weaknesses to those of the organization, and prepare questions to ask a potential interviewer regarding P-O fit.

According to Barnard's definition, which of the following examples represent organizations?

A crew of two people coordinating their activities on a commercial fishing boat The corporate headquarters of a global technology company

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization

Which description best fits the adhocracy organizational culture?

Adaptable, creative, and quick to respond to marketplace changes

______ refers to the rights inherent in a managerial position to make decisions, give orders, and utilize resources.

Authority

Which of these would be considered observable artifacts in an organization?

Awards Rituals Decorations

What are two suggestions for improving your adaptability in the workplace?

Be more resourceful. Be proactive in learning situations.

Which of the following represent learning-related tools that can be leveraged to change an organization's culture? (Choose every correct answer.)

Coaching Training Role modeling

Organizational design is concerned with which activities?

Creating structures of accountability and responsibility Creating a structural design that will help an organization execute its strategies

Which are characteristics of clan culture?

Encourages collaboration among employees Promotes a feeling of family

______ embed preferred culture by describing organizational philosophy, mission, vision, and values.

Formal statements

Which of the following are outcomes associated with various types of organizational culture?

Higher customer satisfaction in clan and market cultures More positive organizational outcomes in market cultures Higher market share in clan and market cultures

What is the primary cause of failure for strategic initiatives?

Improper execution

Which of the following statements regarding horizontal design are true?

Internal boundaries are broken down Workgroups are used to improve collaboration This design is also called a team-based design

What are three characteristics of an organization with a simple structure?

Low work specialization Authority in a single person A flat hierarchy

Select the types of organizational design.

Open boundary Horizontal Traditional

Which factors must work in concert to produce successful strategic execution? (Choose every correct answer.)

Organizational structure HR practices Organizational culture

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?

Physical design

When is the ideal time to assess person-organization fit?

Prior to accepting a position

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture?

Processes Outcomes Activities

Which are advantages of ensuring you have good potential fit with an organization before accepting a position?

Reduced work stress Positive work attitude Reduced intention to quit

Some of the strongest ways to embed organizational culture include which two of the following?

Rewards Status symbols

What occurs as a result of the horizontal organizational design?

Teams are used to improve collaboration and work.

Identify the types of structures categorized as organizational designs with open boundaries.

Virtual Hollow Modular

What are the two types of information that organization charts reveal about organizational structure?

Who reports to whom Who specializes in what work

Authority in organizations means ______, meaning managers must report and justify work results to the managers above them and are responsible for performing assigned tasks.

accountability

A(n) ______ culture values flexibility and has an external focus.

adhocracy

A(n) ______ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks.

boundaryless

Rites and rituals, which are activities and ______ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

A ______ culture has an internal focus and values flexibility rather than stability and control.

clan

According to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organization's reason for being?

common purpose

In the common elements of organizations, common purpose is realized through ______, which enables the work of individuals to combine in an organization-wide endeavor.

coordinated effort

With ______, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.

division of labor

According to the competing values framework (CVF), organizational ______ varies along two dimensions.

effectiveness

Formal statements can help to change an organization's culture by ______.

embedding the culture in various organizational materials such as the mission, vision, and values statements

Philosophies, beliefs, and norms that are explicitly stated by the organization reflect its ______ values.

espoused

Espoused values in an organization's culture represent the ______.

explicitly stated values and norms the organization prefers

An organizational ______ is someone whose accomplishments embody the values of the organization and whose accomplishments are put forth to motivate other employees to do the right thing.

hero

Coordinated effort, one of the four common elements of organizations proposed by Schein, ______.

is represented by the coordination of individual efforts coming together into an organization-wide effort

Division of labor, one of the four common elements of organizations proposed by Schein, ______.

is the arrangement of having discrete parts of a task done by different people in an organization

An organization's ______ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture.

leaders

More positive organizational outcomes are associated with ______ cultures.

market

In organizational culture, a story is a(n) ______.

narrative based on true events which is repeated in order to emphasize a particular value

Symbols in organizational culture represent ______.

objects or actions that convey an organization's most important values to others

The readily apparent symbols and manifestations of an organization's culture are called its ______.

observable artifacts

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

organization

The extent to which your personality and values match the climate and culture in an organization is referred to as person-______ fit.

organization

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.

organizational

In organizational culture, a hero is a(n) ______.

person whose accomplishments embody the organization's values

The degree to which someone's personality and values align with the organizational culture of a firm is called ______.

person-organization fit

If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them.

rewards

Organizations can use ______, activities that celebrate important events or achievements for the organization, to change the organization's culture.

rites and rituals

Organizations wishing to change their culture may alter their physical layout and design in order to:

send a strong message about the culture encourage employee productivity

An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a ______.

simple structure

The number of people reporting directly to a given manager refers to ______.

span of control

Managers can help to change the organization's culture by paying attention to which ______ they use as narratives to symbolize the organization's vision and values to employees.

stories

When employees share a narrative about an actual event that helped create an aspect of the company's culture, they are relying on ______ to symbolize the company's vision and values.

stories

A ______ is a narrative about the company's history that is repeated by an organization's members in order to emphasize a particular value.

story

A company's ______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business.

strategy

In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (Choose every correct answer.)

structure culture

In terms of organizational culture, a ______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

symbol

One method of changing organizational culture is to provide structured ______ as an in-depth introduction to organizational values.

training

Common purpose, one of the four common elements of organizations proposed by Schein, ______.

unifies members and helps everyone understand the organization's reason for being

Flat organizations generally have few levels with ______ spans of control, with one manager overseeing many employees.

wide