Chapter 9
What happens if blind hired
Hiree is usually asked to complete a project or assignment that relates to the type of work they'll be doing.
Example of discrimination
If a store manager only hires shift supervisors who have a four year college degree, even though experienced cashiers without a four year degree can be excellent supervisors, ...... may be occurring
True
Many organizations use internal recruiting or promote from within policies to fill their high level positions (T/F)
True
Performance review ranking is controversial because it ranks employees against each others
True
Recruiting is sometimes referred to as talent acquisition (T/F)
Forced ranking
a controversial workforce management tool that uses intense yearly evaluation to identify a company's best and worst performing employees
Halo effect
a manager gives an employee the same rating on all dimensions no matter the performance
Job description
a summary of the specific tasks, duties and responsibilities of a job
Job analysis
a systematic process of gathering and interpreting information about essential duties, tasks and responsibilities and context of a job.
Health insurance portability act
allows employees to switch health insurance plans when changing jobs and get the new coverage regardless or pre existing health conditions
Internship
an arrangement whereby an intern exchanges free or low cost labor for the opportunity to explore whether a particular career is appealing or not.
Corporate university
an in house training and education facility that offers broad based learning opportunities
Equal employment opportunity commission
created by the civil rights act of 1964 and investigates discrimination and affirmative action
Recruiting
defined as performing activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.
Selection process
employers assess applicants' characteristics in an attempt to determine the fit
occupational safety and health act
establishes mandatory safety and health standards in organizations
Blind hiring
focuses managers on an applicants job skills and performance rather than education credentials, appearance or prior experience.
realistic job previews
give applicants all pertinent and realistic information about the job and the organization
Talent management
has emerged as a central topic of concern not only for human resource managers but for all managers
Patient protection and affordable care act
imposes a fee on firms with 50 or more employees if the govt. subsidizes their employees health care coverage.
Brain teasers
may be used by companies that put a premium on innovativeness and problem solving.
Employment tests
may include cognitive ability tests, personality inventories and other assessments
Social learning
means learning informally from others by sing social media tools
Development
means teaching people broader skills that not only are useful in their present jobs but also prepare them for greater responsibilities in future jobs
Job specification
outlines the knowledge, skills, education and other characteristics needed to perform the job
Stereotyping
occurs when a rater places and employee into a class or category based on one or a few traits or characteristics
Discrimination
occurs when hiring and promotion decisions are made based on criteria that are not job relevant
Age discrimination
prohibits age discrimination and restricts mandatory retirement
American with Disabilities Act
prohibits discrimination against qualified individuals by employers on the basis of disability and demands that accommodations be provided
Vocational rehabilitation act
prohibits discrimination based on physical or mental disability
Civil rights act, Title VII
prohibits discrimination on the basis of race, religion, color, sex or national origin.
Equal pay act
prohibits sex differences in pay for substantially equal work
Civil rights act
provides for possible compensatory and punitive damages for intentional discrimination
Compensation
refers to all monetary payments and all good or commodities used in lieu of money to reward employees
Performance appraisal
refers to observing and assessing employee performance, recording the assessment and providing feedback to the employee
Job evaluation
refers to the process of determining the value or worth of jobs within and organization through an examination of job content
Consolidated omnibus budgets reconciliation act
requires continued health insurance coverage (paid by employee) following termination
Family and medical leave act
requires employers to provide up to 12 weeks unpaid leave for childbirth, adoption or family emergencies.
Affirmative action
requires that an employer take positive steps to guarantee equal employment opportunities for people pithing protected groups
Employer brand
similar to a product brand, except that its aim is to make the organization seem like a highly desirable place to work.
- Find the best people - Enhance their skills and knowledge with training programs - Providing compensations and benefits that support the sharing of knowledge and appropriately reward people for their contributions.
3 ways to build human capital
True
The best HR departments not only support strategic objectives but also actively pursue an ongoing plan for the organizations performance. (T/F)
Behaviorally anchored rating scale
The method helps to overcome errors in evaluation
- All managers are involved in managing HR - Employees are viewed as assets, they give a company its competitive edge - HRM is a matching process, integrating the organizations strategy and goals with the correct approach to managing human capital.
Three key elements that HRM recognizes
Wage and salary surveys
survey which shows what other organizations pay incumbents in selected jobs
Extreme interviewing
tests job candidates ability to handle problems, cope with change, think on their feet and work well with others.
panel interviews
the candidate meets with several interviewers who take turns asking questions.
Human capital
the economic value of the combined knowledge, experience, skills and capabilities of employees
Human resource planning
the first step in finding the right people
Human resource planning
the forecasting of HR needs and the projected matching of individuals with expected vacancies.
non directive interview
the interviewer asks broad and open ended questions and permits the applicant to talk freely
Matching model
the organization and the individual attempt to match the needs, interests and values they offer each other
Communicate with potential applicants
the second step in finding the right people
Select the applicants who could contribute most to the organization
the third step in finding the right people
Training
typically used to refer to teaching people how to perform tasks related to their present jobs
Structured interviews
use a set of standardized questions that are asked of every applicant so comparisons can easily be made.
Application form
used to collect information about the applicants education, previous job experience, and other background characteristics
360 degree feedback
uses multiple raters, including self rating as a way to increase awareness of strengths and weaknesses and guide employee development
On the job training
where an experienced employee is asked to train a new employee