Chapter 9

A manager who sets very high goals and expects a great deal from his employees because he believes they are capable is using which type of leadership?

Achievement-oriented leader behavior

which of the following would be characterized as an individual factor that serves as a leadership neutralizer?

Ana has more experience in electrical engineering than her supervisor, along with an advanced degree in her field.

Which of the following could be true of charismatic leaders?

Charismatic leader can cause followers to engage in unethical or illegal behavior

Martin Luther King exhibited which of the following?

Charismatic leadership

Transactional leadership

Comparable to management, it involves routine, regimented activities

Escalation of commitment

Condition in which a decision maker becomes so committed to a course of action that she or he stays with even when it appears to have been wrong

Dan is an outgoing, personable, confident entrepreneur, and business partner is brilliantly creative, always striving to improve and change the organization. Neither of them are very detail oriented, so they are looking for a third member to round out their leadership team. Which would be the BEST set of alternatives to seek out in a new team member?

Decision-and task-oriented

Phillipe believes his employees are hardworking and will generally make and support decisions that benefit the organization. Phillipe uses many leadership styles, depending on the situation.He firmly believes that allowing a subordinate to participate in the decision-making process should depend on the situation, and he does not solicit their input for all decisions. Which leadership style does Phillipe use?

Decision-tree approach

Joshua believes that if his employees enjoy their work, derive satisfaction from it, and are motivated, then the department will reach its goals. Joshua is exhibiting which of the following?

Employee-focused leader behavior

Trait approach to leadership

Focused on identifying the essential traits that distinguished leaders

There are many factors that act as leadership substitutes and neutralizers within the organization. What type of neutralizing factor takes place in an organization where there is high level of team and cohesiveness, and team members are interdependent?

Group factors

June doesn't have direct authority; however, because she is knowledgeable and always willing to help, those in need in her department look to her for direction and advice. June generally assigns tasks and encourages her coworkers to achieve. Which of the following BEST describes June's role?

Leader

Ethical leadership

Leader behavior that reflects high ethical standards

which theory of leadership suggests that subordinates are members of an "in-group" or an "out-group" and the leader's behavior toward them varies them depending upon the group to which they belong?

Leader-member exchange (LMX)

Which of the following are organizational characteristics that had outweighed the need for a leader to initiate or direct employee performance?

Leadership substitutes

which of the following MOST LIKELY contributed to the United Airlines public relations crisis was triggered when security officers dragged Dr. David Dao from United Express Flight 3411 in April 2017?

Organizational factors

Even though she is the manager, Gayle always includes her employees when making decisions that affect the department. She values their opinions and their knowledge, and considers their input. Gayle is exhibiting which type of leader behavior?

Participative leader behavior

Referent power

Power based on identification, imitation, loyalty, or charisma

Legitimate power

Power granted through the organizational hierarchy

Sam told two of his employees that if they work hard, he will recommend them for acquisition team assigned to be the new organizational venture. Sam is using which type of power?

Reward

Which of the following is an organizational factor that mitigates the need for a leader to direct employees performance, thus serving as a leadership substitute?

Rigid rules and procedures

Which of the following supports the idea that appropriate leader behavior should vary based on circumstances?

Situational approach to leadership

which of the following supports the idea that appropriate leader behavior should vary based on circumstances?

Situational approach to leadership

According to the path-goal theory of leadership, which of the following includes being friendly and approachable?

Supportive leader behavior

Jolene tells her employees exactly how they should perform each task. She feel that tasks must be performed as she describes, or the department, or the department might not meet its goals. Jolene is exhibiting which of the following?

Task-focused leader behavior

Power

The ability to affect the behavior of others

Risky propensity

The degree to which a person is willing to take chances and make risky decisions

coercive power

The power to force compliance by means of psychological, emotional, or physical threat

Reward power

The power to give or withhold rewards

Leadership

The process and behaviors used by someone, such as a manager, to motivate, inspire, and influence the behaviors of others

Transformational leadership

The set of abilities that allows a leader to recognize the need for change, to create a vision to guide that change, and to execute the change affectively

Path-Goal Theory

Theory of leader ship that is a direct extension of the expectancy theory of motivation

Which approach to leadership attempted to identify destructive characteristics of an individual that accounted for his/her effectiveness as a leader?

Trait approach

which of the following focuses on intelligence, dominance, self-confidance, energy, activity, and knowledge about the job?

Trait approach to leadership

________ involves routines, regimented activities.

Transactional leadership

Stephan believes that change is necessary in his department and has created a vision to guide .Which of the following is Stephan displaying?

Transformational leadership

According to the path-goal theory, a manager who displays _______ leader behavior will establish challenging goals for his subordinates, expect excellence in performance, and display confidence in the abilities.

achievement-oriented

Coalition

an informal alliance of individuals or groups formed to achieve a common goal

intuition

an innate belief about something without conscious consideration

Decision tree approach

approach to leadership that provides decision rules for deciding how much participation to allow

Leader- Member Exchange (LMX) Model

approach to leadership that stresses the importance of variable relationships between supervisors and each of their subordinates

situational approach to leadership

assumes that appropriate leader behavior varies from one situation to another

Erica has what is best described as a magnetic personality. She has done such an excellent job of communicating her vision for the organization to the staff and making them believe that it will happen that they seem willing to follow her to the "ends of the earth." This BEST describes ________ leadership.

charismatic

Decision making

choosing one alternative from among several options

Threatening to suspend employees if they don't do as they are told is an example of_________ power.

coercive

Programmed Decision

decision that is relatively structured or recurs with some frequency (or both)

nonprogrammed decision

decision that is relatively unstructured and that occurs with low frequency

The director of an art gallery asks you to help her come up with a policy regarding when to include her employees in the decision-making process, and when to be more autocratic. Your MOST LIKELY suggestion would be to adapt the ____________.

decision-tree approach

Kimberly is a woman manager. Her staff knows that they can always come to her with their problems, work-related or not, and she will do what she can to help. This Best describes____________.

employee-focused leader behavior

Monica has been administrative assistant in the organization for many years. She often asked to explain relationships with customers or past incidents that few others remember. What type of power does Monica hold in the organization?

expert

When it comes to the network system, Alisha is the "go-to-girl." She knows more about the system than anyone else in the company, and if there is a problem, Alisha can fix it. In terms of the network system, Alisha has _________ power.

expert

leadership neutralizers

factors that may render leader behaviors ineffective

Behavioral approach to leadership

focused on determining what behaviors are employed by leaders

leadership substitutes

individual, task, and organizational characteristics that tend to outweigh the need for a leader to initiate or direct employee performance

Task-Focused Leader Behavior

leader behavior focusing on how tasks should be performed in order to meet certain goals and to achieve certain performance standards

Employee-Focused Leader Behavior

leader behavior focusing on satisfaction, motivation, and well-being of employees

Strategic Leadership

leader's ability to understand the complexities of both the organization and its environment and to lead change in the organization so as to enhance its competitiveness

Virtual leadership

leadership in settings where leaders and followers interact electronically rather than in face-to-face settings

Will is a new manager in a group that is highly cohesive, with a long-standing level of performance norms. Will is finding it hard to implement change within the group. The cohesiveness and performance levels are acting as ____________.

leadership neutralizers

Joel's employees feel he requires too much paperwork from them and there are extra steps in their processes. If Joel were not the manager, none of his employees would follow his system, Joel has which type of power?

legitimate

Your supervisor has the ability to establish your work schedule and assign work tasks. Your supervisor has ________ power.

legitimate

Barbra works in a remote office few hundred miles away from headquarters, where her boss works. Her boss visits Barbra's office once or twice a year,, but Barbra if generally able to "do her own thing" between those visits. The physical distance between Barbra and her boss is a leadership___________.

neutralizer

Expert power

power derived from information or expertise

Decision-Making Process

recognizing and defining the nature of a decision situation, identifying alternatives, choosing the "best" alternative, and putting it into practice

Ana runs a "tight ship" in her department. She expects her subordinates to follow procedures and rules and is hands-on in making sure that department goals are met. This demonstrate ______ behavior.

task-focused

Both task-focused and employee-focused leadership represent a movie away from the ________ approach and toward a more ________ approach to leadership.

trait; behavioral

Leading for change is the focus of ________ leadership.

transformational

Charismatic Leadership

type of influence based on the leader's personal charisma

State of risk

when the availability of each alternative and its potential payoffs and costs are all associated with probability estimates

State of uncertainty

when the decision maker does not know all the alternatives, the risks associated with each, or the likely consequences of each alternative

State of Certainty

when the decision maker knows with reasonable certainty what the alternatives are and what conditions are associated with each alternative