Chapter11: Communicating in groups and teams

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Which of the following is a way to make the most of diversity?

Allow more time than usual for a group development and discussions

A small collection of people whose members interact with one another, usually face-to-face, over time in order to reach goals is called a ____________________.

Groups

After a period of conflict, effective groups move to _____________.

an emergence stage

The degree to which members feel connected with and committed to their group is called __________________.

cohesiveness

The outcome members collectively seek by joining together are called___________________.

group goals

Felicia and two other people often see each other at the library. They all come to the library every Thursday night to discuss English literature. Felicia is often friendly to the other people at the library on Thursday nights. Another group meets Monday. What's missing from the collective of people that meet at the library to be described as a group?

interdependence

These share the same qualities as groups, but they take collective action to higher level.

teams

Estelle in a study group. The group has four members. They all are biology majors and have had many classes together. Everyone in her study group wants to make a good grade on their project. Anton wants to make the decision about the project, but Denise does too. There is quite a bit of personal animosity between the two and loyalties within the group are split. They know that each of the group members have different preferences for communicating their ideas, so they often discuss on an internet message board. Which part of this description describes a potential risk for groupthink?

There is quite a bit personal animosity between the two and loyalties within the group are split

Teams that interact with one another through mediated channels, without meeting in person, are referred to as ___________________.

Virtual groups

which of the following is a way to build cohesiveness?

share group experiences


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