Chapters 1 and 2 - Info Systems

Which of the following project roles would serve as a primary point of contact for a project? Systems analyst Business analyst Infrastructure analyst Change management analyst Project manager

Project manager

The outcome of the design phase is the: Feasibility Analysis document System proposal document System specification document System request document Business Process document

System specification document

System prototyping is BEST characterized as: A 'Quick and Dirty' system A series of versions A method for exploring design alternatives A method for stressing customer satisfaction More explicit testing

A 'Quick and Dirty' system

Throwaway prototyping is BEST characterized as: A 'Quick and Dirty' system A series of versions A method for exploring design alternatives A method for stressing customer satisfaction More explicit testing

A method for exploring design alternatives

Extreme Programming (XP) is BEST characterized as: A 'Quick and Dirty' system A series of versions A method for exploring design alternatives A method for stressing customer satisfaction More explicit testing

A method for stressing customer satisfaction

Which would normally NOT be a reason for a project? When a business need has been identified A consultant has suggest a new customer relationship management system An open source platform has just come on the market An existing system just isn't working properly and the workaround is tedious To support a new business initiative

An open source platform has just come on the market

Kallie is creating use cases, data flow diagrams and entity relationship diagrams. In what phase of the SDLC would she do this? Planning Analysis Design Construction Implementation

Analysis

Michaela is a systems analyst who is determining business requirements. What would most likely be the SDLC phase for her? Planning Analysis Design Implementation Business requirements are not developed by systems analysts, but by business analysts

Analysis

Jack is going over financial numbers for a proposed project. Which of the following system analyst skills is he exhibiting currently? Technical Business Analytical Interpersonal Management

Analytical

Which was NOT given as a method for determining business requirements? Benchmarking Interviewing Observation Document analysis Questionnaires and surveys

Benchmarking

Ramona is preparing an economic feasibility study. She is calculating the payback period. She is calculating: Cash flow Return on investment Break-even point Net present value Internal rate of return

Break-even point

Which is an activity the users probably will NOT do on a project? Make decisions that influence the project Budget funds for the project Perform hands-on activities for the project Be assigned specific tasks to perform (with clear deadlines) Have some official roles on the project team

Budget funds for the project

The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is: Technical Business Analytical Interpersonal Ethical

Business

Jona's project is to take a fairly straight-forward manual process and make it an electronic process. This will make the processing more efficient. Which of the following requirements analysis strategies is she using? Business Process Automation Business Process Improvement Business Process Internalization Business Process Reengineering Business Process Renovation

Business Process Automation

Moderate changes to existing processes falls under the _________ analysis. Business Process Automation (BPA) Business Process Improvement (BPI) Business Process Reengineering (BPR) Business Process Blue-skying (BPB) Business Process Efficiency (BPE)

Business Process Improvement (BPI)

Wayne is a senior director of finance. His company only recently came under Sarbanes-Oxley regulations and is the project sponsor to become compliant. He realizes that examining the as-is system may not be much help as the regulations are so radical that a major analysis and design project must be completed to make the company compliant. He is leaning towards: ______________ Business Process Automation Business Process Improvement Business Process Internalization Business Process Reengineering Business Process Renovation

Business Process Reengineering

Which of the following project roles would analyze the key business aspects of the system? Systems analyst Business analyst Infrastructure analyst Change management analyst Project manager

Business analyst

Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project? Business Analyst Systems Analyst Project Manager Champion Chief Information Officer (CIO)

Champion

Chang is working on "How will this system work". What SDLC phase is he in? Planning Analysis Design Implementation Transition

Design

The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is: Technical Business Analytical Interpersonal Ethical

Ethical

Which of the following methodologies might be most appropriate if you have a system project with: unclear requirements; very familiar technologies; not all that complex; reasonably reliable; a short time schedule and the schedule visibility is somewhat important? Waterfall Parallel Iterative System prototyping Extreme Programming

Extreme Programming

Suggestions for motivation might include all of these EXCEPT: Setting realistic deadlines Giving all team members the same bonus on a project Recognize and reward good efforts Reward those with outstanding quality and effort Having a good working environment

Giving all team members the same bonus on a project

Which phase is generally the longest and most expensive part of the development process? Planning Analysis Design Implementation Feasibility

Implementation

Linda is a clerk in the accounting department. She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer. This would be an example of ______. Tangible benefit Cash flow Break even analysis Intangible benefit Return on investment

Intangible benefit

Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill? Technical Business Analytical Interpersonal Ethical

Interpersonal

Anny is planning on talking with a clerk and a manager in the accounts payable area, a manager in the procurement department, and two vendors. She is probably doing: Observation Interviews JAD Documentation analysis Organizational Feasibility

Interviews

Which of the following methodologies might be most appropriate if you have a system project with: somewhat unclear requirements; somewhat unfamiliar technologies; that is complex; reasonably reliable; a short time schedule and high schedule visibility? Waterfall Parallel Iterative System prototyping Throwaway prototyping

Iterative

Which of the following might result in version 1; version 2 (etc.) of a system? System Prototyping Waterfall Development Iterative Development System Prototyping Parallel Development

Iterative Development

If the skills required by a project cannot be met by the available project team, which would probably NOT be a reasonable solution? Use a consultant Use a contract employee Modify the project to use skills inherent on the project team Train the project team (or some of the team) on the skills needed Mentor a team member (like sending a person to work on a similar project to acquire the necessary skills)

Modify the project to use skills inherent on the project team

Which is a true statement about IT projects? Most IS departments face a demand for IT projects that far exceed the ability to do them. Project Managers must be certified as PMP (Project Management Professionals) Project estimates tend to have a built-in buffer of time Project teams of 12 to 15 are generally considered optimum The majority of projects taken on by IT departments are not strategic to the business

Most IS departments face a demand for IT projects that far exceed the ability to do them.

Robert is doing an economic analysis using today's dollar values. He is doing: Cash flow analysis Return on investment analysis Break-even point analysis Net present value analysis Internal rate of return analysis

Net present value analysis

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; reasonably reliable; a short time schedule and the schedule visibility is not important? Waterfall Parallel Iterative System prototyping Throwaway prototyping

Parallel

Alice is calculating whether a system will lower costs or increase revenues. What SDLC phase is she in? Planning Analysis Design Implementation Evaluation

Planning

Another outcome of the planning phase is the: Feasibility Analysis document Project Plan System specification document System proposal document Business Process document

Project Plan

Which of the following project roles would assign resources to a project? Systems analyst Business analyst Infrastructure analyst Change management analyst Project manager

Project manager

Which is NOT suggested for IT development projects? Projects need to be prioritized Projects need to be carefully selected Projects need to be carefully managed Projects need to give a positive return on investment within four years Projects need to give value to the business

Projects need to give a positive return on investment within four years

RAD is an acronym for: Real Application Development Rapid Application Design Rapid Authentic Development Real Autonomous Development Rapid Application Development

Rapid Application Development

Ramya is preparing an economic feasibility study. She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs. She is calculating: Cash flow Return on investment Break-even point Net present value Internal rate of return

Return on investment

The most common reason for schedule and cost overruns is ___________ Team conflict Lack of communication from project manager to project team Lack of support by sponsor and champion Scope creep Adding people to a late project

Scope creep

Which is NOT an attribute of a systems analyst? Selected Answer: Correct Selecting which projects to approve Answers: Understanding what to change Knowing how to change it Convincing others of the need to change Serving as a change agent Correct Selecting which projects to approve

Selecting which projects to approve

A critical success factor in project management is to: Say "no" to all requests as they add to 'scope creep' Use throwaway prototyping Use a CASE tool to delineate requirements from work tasks Start with a realistic assessment of the work that needs to be done Hire an outside project management consulting group

Start with a realistic assessment of the work that needs to be done

The outcome of the analysis phase is the: Feasibility Analysis document System proposal document System specification document System request document Business Process document

System proposal document

The outcome of the planning phase is the: Test plan System proposal document System specification document System request document Business Process document

System request document

Which of the following project roles would identify how technology can improve business processes? Systems analyst Business analyst Infrastructure analyst Change management analyst Project manager

Systems analyst

Which of the following project roles would insure that the system conforms to information systems standards? Systems analyst Business analyst Infrastructure analyst Change management analyst Project manager

Systems analyst

What the MAIN difference between systems prototyping and throwaway prototyping? Systems prototyping involves users while throwaway prototyping does not Throwaway prototyping involves users while systems prototyping does not Systems prototyping is a rapid application development methodology; while throwaway prototyping is not Correct Systems prototyping works with users to quickly develop a simplified working version of the proposed system; while throwaway prototyping focuses more on exploring design alternatives Throwaway prototyping develops systems that will be use as 'stop-gap' systems - and generally for less than six months; while systems prototyping results in systems that will be used extensively for several years.

Systems prototyping works with users to quickly develop a simplified working version of the proposed system; while throwaway prototyping focuses more on exploring design alternatives

Becky is a systems analyst for Laswell Consulting. She is attending a three day intensive workshop on developing applications in php. What systems analyst skill is she working on? Technical Business Analytical Interpersonal Ethical

Technical

Because the cost can be immense, _________ is one of the most critical steps in implementation. Documentation Coding Testing Developing a conversion strategy Training

Testing

The V-model pays more explicit attention to ___________: Iteration Return on investment (ROI) Business Value (the "V") Testing Prototyping

Testing

A team of developers and customers are in close communication, with frequent communications, simplicity, feedback and courage. This would best describe: The parallel development methodology The waterfall development methodology The iterative development methodology The Extreme Programming methodology The throwaway prototyping methodology

The Extreme Programming methodology

The main difference between the Parallel Development Methodology and the Iterative Development Methodology is that: The Parallel Development Methodology will have various releases (like version 1.0; 2.0, etc.) and the Iterative will not The Iterative Methodology will break the system project into sub-projects for analysis, design and implementation and then merge them into a final system and the Parallel will not The Parallel Methodology will have sub-projects and the Iterative Methodology will have various releases The Parallel Methodology will create various models or prototypes with user involvement before setting on design concepts and the Iterative will not The Iterative Methodology will create various models or prototypes with user involvement before setting on design concepts and the Parallel Methodology will not

The Parallel Methodology will have sub-projects and the Iterative Methodology will have various releases

Which of the following would BEST describe "system reliability"? The aspect of using technologies that analysts and developers are familiar with The aspect of what the business side really wants the system to do The aspect of how quickly the system can be developed and implemented The aspect of how complex the system must be The aspect of how accurate the system must be (such as medical equipment or for games)

The aspect of how accurate the system must be (such as medical equipment or for games)

Which of the following would BEST describe "system complexity"? The aspect of using technologies that analysts and developers are familiar with The aspect of what the business side really wants the system to do The aspect of how quickly the system can be developed and implemented The aspect of how intricate and difficult the system must be The aspect of how accurate the system must be (such as medical equipment or for games)

The aspect of how intricate and difficult the system must be

Which would generally NOT be taken into consideration for project portfolio management in an organization? The number of large projects The number of tactical projects The number of high risk projects The number of strategic projects The number of financially feasible projects

The number of financially feasible projects

Kumar is the project manager for a revised TTP system. Which of the following most likely would NOT be considered in developing a work plan? Identifying tasks that need to be completed Estimating the time that will be needed on tasks Creating a dependency chart The organizational readiness for the project Key milestones that need to be met

The organizational readiness for the project

Which is NOT true for systems analysts? They create value for an organization They enable the organization to perform work better They do things and challenge the current way that an organization works They play a key role in information systems development projects They are the project sponsors for system proposals

They are the project sponsors for system proposals

Which of the following methodologies might be most appropriate if you have a system project with: unclear user requirements; unfamiliar technologies; very complex; must be reliable; a short to medium time schedule and the schedule visibility is somewhat important? Waterfall Parallel Iterative System prototyping Throwaway prototyping

Throwaway prototyping

Garrett has been told by management that his project MUST be completed on time. His best estimates are more than two weeks after the absolute deadline. Which technique could he use to get a functional system on time? Risk management System prototyping Benchmarking Timeboxing Activity elimination

Timeboxing

The science (or art) of project management is in making ___________ of size, time and cost. Benchmark comparisons Analytical and educated estimates Trade-offs Maximum calculations Minimum calculations

Trade-offs

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; must be reliable; a somewhat longer schedule and the schedule visibility is not important? Waterfall Parallel Iterative System prototyping V-model

V-model

Which of the following methodologies is the historic standard, but is used less today because it takes the longest to complete all the SDLC steps? Waterfall Parallel Iterative System prototyping Throwaway prototyping

Waterfall

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; reasonably reliable; a very long time schedule and the schedule visibility is not important? Waterfall Parallel Iterative System prototyping Throwaway prototyping

Waterfall

Interpersonal skills for a project manager might be important when: Making assignments for a project Creating a cost/benefit spreadsheet Creating the system proposal Working with a highly controversial project that may have political implications Using the V-model variation of the Waterfall Methodology.

Working with a highly controversial project that may have political implications