CIFS Certification Test Run 3
The maximum temperature at which a human crematory should be operated for efficient use is:
1800 degrees F
In many States, the permit to operate a crematory states that the opacity shall not exceed________ % except for __________ seconds in any ________ minute period.
20, 30, 60
A wood state casket labeled 6/6XX would measure in length 6 feet, 6 inches, and in width
26 inches
If you as a funeral director are presenting casket materials to a family and you are holding one square foot of 32 oz. copper, how many pounds of copper are you holding?
2lbs
When preparing for a burial at sea, to meet EPA Regulations, the casket and body plus any ballast added must weigh a minimum of ___ pounds.
300lbs
The total overhead for a funeral home was $65,000 for a fiscal period. The firm did 100 services during that period. What would the average overhead per service be?
650
The level of emotion displayed by a person in reaction to an event is called ___.
Affect
Who would argue that counseling is associated with good communication?
Carl Rogers
The agency of the United States Government responsible for the protection of air and environmental quality is referred to by the acronym:
EPA
Who must be notified within 30 days of any disposition at sea:
EPA
Process of acquiring, training, developing, motivating and appraising a sufficient quantity of qualified employees to perform necessary activities
Human Resources management
The principal government agency concerned with the financing, operation, and management of small businesses:
SBA
An application for Lump Sum death Benefit-Claimant's Form:
SSA-8
Outlaws discrimination in employment against Vietnam Era veterans
Vietnam Era Veterans Readjustment Act
What best describes an obituary:
a brief biographical sketch of a person's life
All honorably discharged veterans are entitled to
a flag
An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains generally for the purpose of cremation is called
alternative container
A transfer container used for shipping via common carrier which consists of a wooden tray with a corrugated cardboard cover for the casket is known as
an air tray
A printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangement is the
arrangment form
A pricing method that shows separately the price for the service to be rendered and the price for the casket is:
bi-unit pricing
In cremation, the __________ supplies heat to raise the temperature of the cremation chamber to the point where combustion of the human remains and container is possible.
burner
Combustion is also called
burning
As per the FTC Funeral Rule the funeral director must present the family a list of the available types of caskets along with their prices. This list is referred to as the
casket price list
Anytime someone helps someone else with a problem is one definition of
counseling
An environmentally safe casket which is designed for encasing the dead human remains for the purpose of cremation?
cremation casket
The concept that all cultures have something of value to add to the common good for all of society?
cultural relatively
A pattern of living and dying which can be identified in all societies is referred to as a
cultural universal
The American system of govenment is best described as
democratic
Guiding is also known as:
directing
Sociology is not concerned with
examining individual behavior
Usury is a term which refers to
excess interest
The ultimate decisions about the details of a funeral are the responsibility of:
family
Long-term capital that is invested in the small business; also, funds invested in such long-term assets as: land, building, machinery, furniture, fixtures, and other equipment:
fixed capital
This type of casket is made from the wood that comes from a leaf-bearing tree:
hardwood
The memorial stone marking the head of the grave:
headstone
A solid screen, covered with icons, at the front of the Eastern Orthodox church is the:
iconostasis
A speech "given off the top of one's head" without preparation:
impromptu
Carbon monoxide release from the crematory retort is an indication of
incomplete combustion
Because of this _____________ there was a loss of individual craftsmanship!
industrialization
The burial, entombment, or inurnment of human remains:
interment
A contract for future funeral services that cannot be terminated or canceled prior to the death of the beneficiary:
irrevocable contract
Which of the following is the legal format for listing the costs of a funeral?
itemization
The process of determining the critical components of a job for purposes of selecting, training, and rewarding personnel:
job analysis
Most modern crematory retorts operated in the U.S are fired by
natural gas
The seating or auditorium section of the liturgical church where the members of the congregation are seated is called the?
nave
Would a teacher of mortuary science be eligible for burial at sea paid for by the US government?
no
Expenses incurred in the normal operation of a business:
overhead
A division of the total into four intervals, each one representing one-forth of the total is known as a
quartile
Which type of hardwood is not typically used in casket construction?
redwood
The fair market price to purchase similar products in similar condition:
replacement value approach
A division of a culture that has traits in common with that culture but has unique traits of its own is a
subculture
A belief which dictates the individual must abstain from certain acts dealing with death is a:
taboo
A complete sentence that describes the central idea of a speech and is usually found in the first paragraph is a:
thesis statement
Which of these items is not part of the Direct Cremation package yet is added to the final bill?
third party crematory fee
All employees of the crematory who handle dead human remains shall practice:
universal precautions
A normal somatic disturbance in grief is
weakness
Application for lump sum death benefit:
SSA-8
A ceremony is defined as:
a ritual filled event with symbolic meaning
A man who has lost his spouse by death is known as a:
a widower
Which of the following is a "Task of Mourning" according to Worden?
adjustment to an environment in which the decedent is missing
A commemorative inscription on a tomb or monument is:
an epitaph
Traditionally, when sons marry and return with their wives to the family homestead to live, this type of family structure is called:
an extended family
A holy picture in the Eastern Orthodox church is called a(n):
an icon
The release of cremated human remains into the wind?
both casking and scattering
Source of market data that explains where certain businesses are located:
census of business
The medium which the sender selects to send a message is known as the:
channel
A case or receptacle for dead human remains which is anthropoidal in shape describes a
coffin
The upward occupational mobility of a member of a typical nuclear family unit is
encouraged
One who organizes, controls, and assumes the risk for a successful business is the ___.
entrepreneur
Physical location and personal history surrounding the communication:
environment
An act or practice of allowing the death of persons suffering from a life-limiting condition:
euthanasia
The act of causing death painlessly so as to end pain and suffering for an individual is called
euthanasia
An event which is an organized, flexible, purposeful, group centered, time-limited response to death with the body present, which reflects reverence, dignity and respect
funeral
The process of coating ferrous metals with zinc is
galvanizing
The number of sheet in ferrous metal necessary to equal approximately one inch of thickness is the
gauge
An intangible asset such as the name of a funeral home:
goodwill
A space in a Cemetery used or intended to be used for the burial of one full size individual human remains:
grave
Because of this ___________ there was a loss of individual craftsmanship!
industrialization
An approach to conflict resolution in which neither party achieves its goals is:
lose-lose
A group of two or more adjoining graves, crypts or niches controlled by one title holder:
lot
The person to whom the Cemetery Authority has conveyed a right of interment in a number of adjacent cemetery lots:
lot owner
The difference between merchandise cost and selling price
markup
The modern day mausoleum is named in memory of ____________________ who died in 353 BC, and the monument built as his memorial at Halicarnassus was included among the seven wonders of the ancient world.
mausolus
Excessive written or verbal communication would be considered:
message overload
A comparison of profit with each item of expense in the income statement expressed as a percentage of sales income:
operating ratios
A family that is governed by the father is
patriarchal
Arrangements made in advance of need:
pre need
If a person dies and next of kin cannot be located in a day or two, preservation of the remains is necessary. The availability of ___ would eliminate unauthorized embalming being allowed due to exigent circumstances.
refrigeration
When Mr. and Mrs. Smith called at College funeral home to pay respects and greet the family of Bob White, the attendant ushered them to a stand where they could register their attendance in writing as a keepsake for the family of who attended services. They likely signed a/an:
register book
Words that gain their meaning through comparison:
relative terms
According to Wolfelt, the ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions:
respect
The right to inter human remains in a designated lot as provided in the conveyance given to the original purchaser, or his designated successor(s):
right of interment
Thoughts of ending one's life:
suicidal ideations
A deliberate act of self destruction:
suicide
The part of the casket hardware that covers the exposed ends of the bar is the
tip
The moving of the dead human body from the place of death to the funeral home or other designated place is known as the:
transfer of remains
Account established by one individual to be held for the benefit of another, creates a fiduciary responsibility:
trust accounts
If the wholesale cost of a casket is $1,000.00, and the funeral director marks caskets up 100%, what is the retail price for that casket?
$2000
During the performance of any maintenance on the retort, OSHA __________ procedures should be strictly followed to the letter or the rule
(LOTO) log out tag out
