CIS 200 Final

According to the video, which software option has the advantage of "scalability"? Check all that apply. (check all that apply) Open Source Make/Build Cloud Buy

Open source Cloud

According to this video, which statement is a true statement about diversity and/or inclusion? Inclusion in an organization means the organization has hired people from different backgrounds. Organizations currently struggle more with inclusion than they do with diversity, though they still fall behind with diversity, too. Diversity in an organization means the organization has established a culture of belonging and acceptance among all employees.

Organizations currently struggle more with inclusion than they do with diversity, though they still fall behind with diversity, too.

According to the video, which contributes the most to technology implementation failures in organizations? Poorly designed technology People

People

The information systems component "processes" is also referred to as: instructions procedures directions activities

Procedures

According to this video, generational theory proposes the following ideas. Check all answers that apply. (check all that apply) -A generational cohort shares salient socio-cultural and historical events that shape its members' attitudes and dispositions throughout their lives. -Generational theory helps explain how each generation has shared traits that are unique compared to other generations. -Major experiences and events shared by a generational cohort leave distinctive imprints on the cohort, manifested in espoused beliefs, values, and behaviors. This is especially true when these events are experienced at salient, early stages of life, i.e., childhood through early adulthood. -Generational theory explains the ways that different generations are similar, despite the generational cohorts' experiencing different socio-cultural and historical events.

-A generational cohort shares salient socio-cultural and historical events that shape its members' attitudes and dispositions throughout their lives. -Generational theory helps explain how each generation has shared traits that are unique compared to other generations. -Major experiences and events shared by a generational cohort leave distinctive imprints on the cohort, manifested in espoused beliefs, values, and behaviors. This is especially true when these events are experienced at salient, early stages of life, i.e., childhood through early adulthood.

In this video, the speaker has made the following point(s) about confirmation bias. Check all that apply. (check all that apply) - A study found that people spent over 36% more time reading articles that confirmed their beliefs. - Confirmation bias can inhibit innovation and blind us to alternative solutions to problems. - The halo and horns effects can be reinforced by confirmation bias -Confirmation bias is when we look for evidence that supports our beliefs and ignore evidence that contradicts our beliefs - Confirmation bias happens when we have a pre-conceived notion of who we think will be right for a particular role based on stereotypes

-A study found that people spent over 36% more time reading articles that confirmed their beliefs. - Confirmation bias can inhibit innovation and blind us to alternative solutions to problems. - The halo and horns effects can be reinforced by confirmation bias -Confirmation bias is when we look for evidence that supports our beliefs and ignore evidence that contradicts our beliefs

Up until this point of the video, what are the ways the speakers have characterized "unconscious biases"? Check all answers that apply. (check all that apply) -Our unconscious biases define the boundaries we're unwilling to expand. -Some people do not have unconscious biases. -Unconscious biases are the shortcuts our brains have created so that we can deal with the information we process every day. -Our worldview can exert an influence beyond our conscious awareness.

-Our unconscious biases define the boundaries we're unwilling to expand. -Unconscious biases are the shortcuts our brains have created so that we can deal with the information we process every day. -Our worldview can exert an influence beyond our conscious awareness.

According to this video, findings from studies on prototype bias have revealed the following: (check all that apply) -Participants in a prototype bias study who thought they were the most unbiased ended up being the most objective. -Participants in a prototype bias study who thought they were the most unbiased ended up being the most biased. -Individuals often have prototypes for the people they believe would succeed in a job and may unconsciously change their criteria to help those people get the job. -The exact same resumes with more Black-sounding names received 50 percent fewer call-backs than those same resumes with traditionally White names.

-Participants in a prototype bias study who thought they were the most unbiased ended up being the most biased. -Individuals often have prototypes for the people they believe would succeed in a job and may unconsciously change their criteria to help those people get the job. -The exact same resumes with more Black-sounding names received 50 percent fewer call-backs than those same resumes with traditionally White names.

Select the statements made about prototype bias in this video. Check all that apply. (check all that apply) -Prototype bias is when we have a hard time making decisions when presented with many options. -Prototype bias happens when we have a pre-conceived notion of who we think will be right for a particular role based on stereotypes -Prototype bias happens when people who are ignorant in a particular domain have the tendency to believe they are much more competent than they are. -Prototype bias is based on who we've seen succeed in the past and can influence who we think will succeed in the future.

-Prototype bias happens when we have a pre-conceived notion of who we think will be right for a particular role based on stereotypes -Prototype bias is based on who we've seen succeed in the past and can influence who we think will succeed in the future.

In this video, the speaker has made the following point(s) about the horns effect. Check all that apply. (check all that apply) -The horns effect is a cognitive bias that happens when we disapprove of someone based on a negative first impression -With the horns effect, we continue to disapprove of someone even if this person demonstrates positive traits The horns effect is a cognitive bias that happens when we favor someone based on a positive first impression. With the horns effect, we continue to favor someone even if this person demonstrates negative traits.

-The horns effect is a cognitive bias that happens when we disapprove of someone based on a negative first impression -With the horns effect, we continue to disapprove of someone even if this person demonstrates positive traits

In this video, the speaker has made the following point(s) about the halo effect. Check all that apply. (check all that apply) -With the halo effect, we continue to favor someone even if this person demonstrates negative traits -The halo effect is a cognitive bias that happens when we favor someone based on a positive first impression. -The halo effect is a cognitive bias that happens when we disapprove of someone based on a negative first impression. -With the halo effect, we continue to disapprove of someone even if this person demonstrates positive traits.

-With the halo effect, we continue to favor someone even if this person demonstrates negative traits -The halo effect is a cognitive bias that happens when we favor someone based on a positive first impression.

In this video, what is recommended to overcome prototype bias? Check all that apply. (check all that apply) don't make assumptions based solely on your idea fit trust your heuristics in judgement and decision-making set objective criteria share the "why" behind your decisions

-don't make assumptions based solely on your idea fit -set objective criteria -share the "why" behind your decisions

According to this video, digital native is: -someone who feels comfortable using digital technologies, even if they didn't grow up with these technologies. -someone who has grown up in a world in which digital technologies, such as the Internet and mobile phones, are widely available. -someone with advanced knowledge and expertise in using digital technologies, regardless of when they were exposed to them. -someone who creates digital technologies, such as a programmer/software developer.

-someone who has grown up in a world in which digital technologies, such as the Internet and mobile phones, are widely available.

According to the video, by accepting that blind spots exist, we can choose to do something about our own blind spots. The video offers the following suggestion(s) on how we can challenge our blind spots: (check all answers that apply) (check all that apply) -being embedded in networks of people who share similar traits with us -using different perspectives -inclusive relationships -being embedded in diverse networks

-using different perspectives -inclusive relationships -being embedded in diverse networks

According to this video, our brains are overloaded with 11 million pieces of information every second, but we can only process about ______ of them. 400 40,000 40

40

According to this video, our unconscous mind makes ________ percent of our decisions without us even knowing it. 99 75 90 50

90

According to this video, our unconscious mind can put us on auto-pilot, determining: (check all answers that apply) where we sit (e.g., on a bus) who we turn to for advice who we eat lunch with who we choose to help

All answers

Which statement is TRUE about key performance indicators (KPIs)? KPIs measure progress toward a desired goal. All of these statements are true. KPIs involve setting targets (the desired level of performance). KPIs are measured using data.

All of these statements are true.

A computer processor is considered the __________ of the computer because it processes information and carries out commands

Brain

Which of the following statements is TRUE about Computer Information Systems (CIS)? -CIS focuses on software development, and most CUS Students go on to become programmers in their professional careers -CIS focuses on how technology works with people and processes to achieve business goals -CIS is essentially the same as computer science and computer engineering

CIS focuses on how technology works with people and processes to achieve business goals

What is the difference between on-premises enterprise software and cloud-based enterprise software? On-premises enterprise software is hosted online on the company's own servers and accessed through a web browser, whereas cloud-based enterprise software is installed on off-site servers owned by the company. On-premises enterprise software is hosted on the vendor's servers and accessed through a web browser, whereas cloud-based enterprise software is installed locally, on a company's own computers and servers. Cloud-based enterprise software is hosted on the vendor's servers and accessed through a web browser, whereas on-premises enterprise software is installed locally, on a company's own computers and servers. Cloud-based enterprise software is hosted online on the company's own servers and accessed through a web browser, whereas on-premises enterprise software is installed on off-site servers owned by the company.

Cloud-based enterprise software is hosted on the vendor's servers and accessed through a web browser, whereas on-premises enterprise software is installed locally, on a company's own computers and servers.

According to Dr. Michael Hammer, what is a TRUE statement about process workers? Select all that apply. (check all that apply) Employees who only understand their own functional job are task workers, not process workers. Process workers need to know end-to-end processes and the other individuals who are involved in these processes so that work performed does not inadvertently create problems for others in the process. Organizational leadership should use reward and training systems to develop employees as process workers. Employees who only understand their own functional job are process workers, not task workers.

Employees who only understand their own functional job are task workers, not process workers. Process workers need to know end-to-end processes and the other individuals who are involved in these processes so that work performed does not inadvertently create problems for others in the process. Organizational leadership should use reward and training systems to develop employees as process workers.

What is a type of application software? Check all that apply. (check all that apply) Enterprise Software Desktop/Personal Software Firmware Operating System Software

Enterprise Software Desktop/Personal Software

In this video, the speaker offered the following suggestion(s) to overcome the cognitive biases covered in this video. Check all that apply. (check all that apply) Evaluate all evidence objectively. Learn to cognitively process information more quickly. -Seek out contradictory and differing views Seek the opinions of your close family and friends, especially the ones who think like you. Be open to having different opinions. Slow down your thinking.

Evaluate all evidence objectively. Seek out contradictory and differing views Be open to having different opinions. Slow down your thinking.

According to this video and your textbook, a popular type of programming software that programmers use to write code is called a(n): Integrated Development Environment Platform Microprocessor Scripting language

Integrated Development Environment

According to the lecture videos, organizations should install the ERP software first and then focus on changing their business processes. True False

False

Amazon is NOT a good example of using technology as part of a business strategy. True False

False

Technology is sufficient to springboard a company into achieving a competitive advantage. True False

False

What is the test mentioned in this video that helps to identify people's potential unconscious biases across a variety of dimensions? Implicit Association Test Blind Spot Test Implicit Bias Test Unconscious Bias Test

Implicit Association Test

Of the statements below, which is the most comprehensive definition of information systems?

Information systems are a combination of people, processes, and technology that work together to achieve goals

The major types of computer hardware, based on their functions, are: Data, hardware, applications and network Input, Output, Processing and Storage Application program, data and network interface

Input, Output, Processing and Storage

What is impossible from a cost or performance perspective today may be possible in the future. What concept provides support for this statement? Depreciation of technology Metcalfe's Law Minicomputing Moore's Law

Moore's Law

_____________ is a low cost, compact computer that can fully run an operating system. The Internet of Things (IoT) RFID A microcontroller Raspberry Pi

Raspberry Pi

Which statement is TRUE about software? Check all that apply. (check all that apply) Software is a type of hardware that stores data. Software can exist without hardware. Software is one of the technology components of information systems. Software is a precise set of instructions that tells hardware what to do. Software is a computer program or collection of programs. Software is the part of information systems that you can physically touch.

Software is one of the technology components of information systems. Software is a precise set of instructions that tells hardware what to do. Software is a computer program or collection of programs.

According the video, which statements are TRUE regarding spreadsheets? Check all that apply. (check all that apply) Spreadsheets are not an effective tool to use to store large amounts of organizational data long term for decision making. Spreadsheets use SQL to create and manipulate data in workbooks. Spreadsheets are useful for analyzing data. Spreadsheets contain tables that are connected with a set of logical relationships that allow us to have more data and better data quality than we would have if the data just resides in an organizational database.

Spreadsheets are not an effective tool to use to store large amounts of organizational data long term for decision making. Spreadsheets are useful for analyzing data.

According to the lecture videos, what contributes the most to the risk and challenges of implementing ERP systems? technology people and processes

people and prccesses

According to this video, which statement is a true statement about status quo bias? Check all answers that apply. (check all that apply) -Status quo bias makes it harder for people to adapt to new ways of doing things. -Status quo bias is people's preference for doing things the way they always have. was -People often prefer the status quo because it is comfortable and efficient. -Status quo bias makes it easier for people to adapt to new ways of doing things. -User resistance to new technology implementations in organizations is often due to status quo bias.

Status quo bias makes it harder for people to adapt to new ways of doing things. -Status quo bias is people's preference for doing things the way they always have. was -People often prefer the status quo because it is comfortable and efficient. -User resistance to new technology implementations in organizations is often due to status quo bias.

__________ is a standard protocol that allows networks to communicate with each other. ISP TCP/IP DNS

TCP/IP

According to this video, machine learning algorithms operate as follows: The algorithm is inputted into the computer, and the desired result and data are outputted. The data is inputted into the computer, the algorithm processes the data, and the desired result is outputted. The data and desired result are inputted into the computer, and the algorithm that can turn one into the other is outputted.

The data and desired result are inputted into the computer, and the algorithm that can turn one into the other is outputted.

Why is it important to find responsible e-waste recycling facilities that do not sell e-waste illegally to foreign countries? The e-waste recyclers are being scammed in these illegal transactions. The e-waste that's sold typically goes to developing countries, where it causes significant environmental harm and health risks. Foreign countries will scrub the data from the electronic waste for espionage.

The e-waste that's sold typically goes to developing countries, where it causes significant environmental harm and health risks.

_________ controls the way that the computer systems resources are allocated, functions, and provides a means by which end users can interact with the computer. The enterprise software The application software The operating system The desktop software

The operating system

A narrow market is often classified as a niche market whose focus is on a very small and specific segment of the market. True False

True

According to speakers in this video, the "data revolution" can be compared to other major revolutions, such as the agricultural revolution and industrial revolution, in terms of the scale of impact. True False

True

According to this video, data can be collected and analyzed that predict aspects of our health before physical symptoms even appear. True False

True

According to this video, human software developers can only guide machine learning algorithms ("bots") through the tests they design. True False

True

According to this video, machine learning algorithms ("bots") leverage massive amounts of data to improve the accuracy of their actions and predictions on their own without additional programming by human software developers. True False

True

According to this video, machine learning algorithms can be used to automate video news production and produce videos in a few seconds, where it would take humans a few hours, given the same constraints. True False

True

Business strategy helps businesses achieve specific business goals. True False

True

Companies that align their information systems with their business strategies are able to better realize business value and competitive advantage. True False

True

Tableau is a BI tool that can use data created by other systems, such as enterprise systems, to provide reporting and analysis for organizational decision making. True False

True

When technology can be matched quickly, it is rarely a source of competitive advantage. True False

True

The following SDLC phase includes structured testing of the software for quality assurance: Design Verification Implementation Maintenance Requirements

Verification

What is a cross-functional process? a business process that has so many functions or purposes that it becomes dysfunctional a business process that spans multiple functional areas or units in an organization a business process that involves many people within the same department and does not involve other departments

a business process that spans multiple functional areas or units in an organization

What is a functional area or unit in an organization? an organizational unit identified as providing the most value to the organization an organizational unit that is not broken and functions properly a department or group defined by specialized knowledge and skills (e.g., an accounting department)

a department or group defined by specialized knowledge and skills (e.g., an accounting department)

The Internet is: a network of networks a Chrome browser a web page the World Wide Web

a network of networks

The way hourly employees report the hours they work for payroll purposes is an example of: hardware people technology a process

a process

What is a process? the triggers that initiate a sequence of events the goals a company specifies to define its performance targets a series of steps taken to achieve a desired outcome or goal raw facts and figures

a series of steps taken to achieve a desired outcome or goal

A customer relationship management system is __________. Choose the best answer. a system for managing all the interactions with the customer, from lead generation to customer service a suite of software applications that integrates existing systems by providing layers of software that connect applications together a Web application that allows businesses to manage customer suggestions and complaints in a structured fashion a suite of applications, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform

a system for managing all the interactions with the customer, from lead generation to customer service

What is an enterprise resource planning system? a system dedicated to supporting customer-related sales and marketing activities an application installed on a personal computer, typically supporting tasks performed by a single user a database or databases focused on addressing the concerns of a specific problem (e.g., increasing customer retention, improving product quality) or business unit (e.g., marketing, engineering) a system that integrates the many functions (accounting, finance, inventory management, human resources, etc.) of a business

a system that integrates the many functions (accounting, finance, inventory management, human resources, etc.) of a business

According to comments mentioned in this video, unconscious biases in organizations can impact: who gets hired who gets promoted who is assigned to leadership positions who is assigned to teams all of the above

all of the above

According to the video and your textbook, professionals in data mining and business analytics should possess knowledge and skills in the following area: statistics all of these information technology business knowledge

all of these

According to the video, IT represents a diverse portfolio including: networking and telecommunications hardware data all of these software

all of these

According to this video, online users can help build the tests that improve machine learning algorithms by: completing CAPTCHAs (tests designed to tell computers and humans apart) searching online photos watching online videos all of these buying products online

all of these

According to this video, the following is a source of personal health data. sensors medical imaging genetic code all of these

all of these

Dr. Michael Hammer mentioned the following are examples of process metrics/KPIs for the order fulfillment process (note: the answer choices are paraphrased, not verbatim): all of these average order cycle time from the point a customer places an order to the point the order is shipped percentage of orders delivered with the correct products percentage of orders delivered on time

all of these

According to this video, certain machine learning algorithms thrive on: big data human software developers the SDLC

big data

According to this lecture video, Wal-Mart uses a ___________ competitive strategy, while Zara uses a ____________ competitive strategy. cost leadership, differentiation niche, differentiation differentiation, cost leadership differentiation, niche

cost leadership, differentiation

Which of the following is NOT an advantage of ERP systems? operational efficiency and effectiveness easier to connect systems with external organizations, facilitating mergers and acquisitions "single source of truth" with data stored in a single, centralized database--allowing for powerful analytics and decision making ERP software vendors tend to embed industry best practices into their software increased visibility into an organization's business processes customizations are fast and cheap, allowing the organization to embed their unique business processes in these systems and upgrade the software easily standardization and integration of business processes

customizations are fast and cheap, allowing the organization to embed their unique business processes in these systems and upgrade the software easily

Which information systems components can be combined into a broader category called "Technology"? Select all answers that apply. Data hardware Processes people software

data hardware software

Information silos arise as a result of _____________. an organization's plan to create them an organization's effort of technology integration the individual users of personal information systems data being isolated in separated systems

data being isolated in separated systems

According to the video, information is: data with context. wisdom. raw facts and figures. knowledge. numbers and text.

data with context

According to the video, true digital e-business is based on which of the following: Check all that apply. (check all that apply) digital media digital product virtual reality digital process digital agent

digital product digital process digital agent

A whole web page is sent across country in a single packet. true false

false

True or False: According to the video, it is impossible to mislead people using high quality, accurate data. true false

false

Which term refers to an expansion of the scope of a software project? Choose the best answer. requirements diagrams feature creep contract requirements documentation

feature creep

he Internet packet is sent from a household in England to the final destination in Los Angeles through _____________ (check all that apply.) (check all that apply) carrier pigeon bluetooth wireless fiber optic cable copper telephone lines

fiber optic cable copper

According to the video, by leveraging various data sources, analysis, and visualizations, data analysts discovered "million dollar blocks," which are: expensive blockchain technologies. individual city blocks for which a state is spending more than 1 million dollars per year per block to incarcerate, release, and re-incarcerate residents of these city blocks. re-imagined city blocks where new investments in infrastructure and community programs yield a return of over 1 million dollars per year per block.

individual city blocks for which a state is spending more than 1 million dollars per year per block to incarcerate, release, and re-incarcerate residents of these city blocks.

According to the lecture video, ERP systems focus primarily on _________ company processes, whereas SRM, SCM, and CRM systems focus mostly on __________ company processes. inter- (between), intra- (within) most critical, least critical intra- (within), inter- (between) least critical, most critical

intra- (within), inter- (between)

According to the video, a _________________ is an accumulation or aggregation of information. SQL query transaction screenshot knowledge base

knowledge base

According to this video, because our brains can not process all of the information it receives, we're wired to: make calculated decisions using past experiences and conscious information processing in the moment make cognitive decisions using deliberate thought and awareness make cognitive shortcuts using past experiences to make assumptions make cognitive calculations using thoughtful decision making

make cognitive shortcuts using past experiences to make assumptions

The domain name service (DNS) is a distributed database that allows users to communicate with other computers by: mapping host names to domain names. mapping host and domain names to IP addresses of computers. creating IP addresses that are unique to servers. assigning IP addresses to different domain names. assigning domain names to different IP addresses.

mapping host and domain names to IP addresses of computers.

The actual coding or programming of software begins in the following SDLC phase: Design Requirements None of these

none of these

According to this video, what are some tasks that machine learning algorithms can perform better than humans? (check all that apply) showing empathy predicting lung cancer survival managing people reading lips enacting creativity

predicting lung cancer survival reading lips

Tech products are highly _____________, meaning consumers buy more products as they become cheaper. price inelastic price elastic wage elastic nonsubstitutable

price elastic

According to this video and your textbook, what provides a set of commands, syntax, standards, and instructions for writing computer software? system software compiler programming languages debugger

programing languages

According to the Panorama Consulting Group's report, ERP implementations are most likely to impact employees in the following way: losing their jobs (being replaced by automation) no impact reskilling (training employees for new roles)

reskilling (training employees for new roles)

According to this video, software projects often fail due to weaknesses in: government regulations soft skills technical skills hardware infrastructure

soft skills

Of the five components of information systems, which components represent "technology"? Check all that apply. (check all that apply) software people data processes hardware

software data hardware

Open source software is software that provides the source code for a nomal purchase or licensing. all of these software developed for the open commercial market. sofware that provides the source code for anyone to copy and use.

sofware that provides the source code for anyone to copy and use.

According to the video and your textbook, a data lake includes: data that has been cleansed rules and procedures application programs structured and unstructured data

structured and unstructured data

If a company is able to use an information system to streamline its process efficiency and production, __________ (check all that apply) the company may be able to produce the same or similar product at a lower cost than its competitor. the company may be able to achieve a competitive advantage through a cost leadership strategy. the company's process efficiency will decrease sales. the company can maximize its profits since its cost of producing the product is lower.

the company may be able to produce the same or similar product at a lower cost than its competitor. the company may be able to achieve a competitive advantage through a cost leadership strategy. the company can maximize its profits since its cost of producing the product is lower.

What is business process re-engineering (BPR)? an intentional effort to plan, document, implement, and distribute an organization's business processes with the support of IT an unintentional effort to plan, document, implement, and distribute an organization's business processes with the support of IT the use of IT to radically redesign business processes in order to achieve dramatic improvements in their performance

the use of IT to radically redesign business processes in order to achieve dramatic improvements in their performance

According to this video, machine learning algorithms can be biased if: they learn from data that are biased they learn from objective and representative data but produce undesirable results they learn from hardware that is obsolete

they learn from data that are biased

According to the video, a "key" in a database is used: all of these to "tie together" or relate tables in a database. to direct, perform, and oversee activities associated with databases. to unlock the structure of a database, converting it to unstructured data.

to "tie together" or relate tables in a database.

Information Systems can help us reduce the power of Porter's five forces and improve our business' profit potential. True False

true

The business goal of studying Porter's Five Forces is to ___ help us decide if we need an Enterprise Resource Planning system for our company. make business use more technology. understand them and then reduce these five forces to increase profitability. reduce switching costs.

understand them and then reduce these five forces to increase profitability.

The address one types into a Web browser is also known as a: uniform resource link. universal redirection locator. universal redirection link. unique resource locator. uniform resource locator.

uniform resource locator.

According to the video, in the context of "big data," the believability of information based on its accuracy and truthfulness refers to: volume veracity velocity value variety

veracity

The ______________ method is a relatively linear, sequential approach to software development, while the ______________ method takes an iterative approach to software development, with a goal of more frequent product rollouts and constant improvement across smaller components of the larger project. agile development, waterfall SDLC, waterfall waterfall, agile development waterfall, SDLC

waterfall, agile development

The theory behind Porter's five forces is ____ the weaker the competitive forces, the more businesses there are to fight to capture that profit. with more competition in a market, the harder it is to sustain a competitive advantage. there are forces that try to find as many new markets as possible. there is more than enough economic value available in an industry.

with more competition in a market, the harder it is to sustain a competitive advantage.