CLEET Oklahoma Phase I & II Unarmed Security Guard Test

Which of the following persons is affected by the Oklahoma Security Guard and Private Investigator Act? A. A Person, firm corporation, or other private legal entity in the business of furnishing another person as a security guard or armed security guard for hire B. A person or employee of a firm, corporation or other legal entity engaged exclusively in a profession licensed by any board, commission, department, or court of this state C. Any person who was employed as a full time Armed Security Guard by financial institution on May 9, 1989 D. For individuals operating unarmed, any person employed as a private watchman or security guard by one employer only in connection with the affairs of such employer where there exists an employer-employee relationship

A. A Person, firm corporation, or other private legal entity in the business of furnishing another person as a security guard or armed security guard for hire

How old must you be before applying for a Security Guard (unarmed) or Special Event license? A. At least 18 years old B. At least 19 years old C. At least 20 years old D. At least 21 years old

A. At least 18 years old

How should you respond to people who try to use their friendship with you? A. Be fair B. Be less strict with them C. Be more strict with them D. Report them to your client

A. Be fair

Which of the following is a qualification that license applicants must meet? A. Be of good moral character B. Be a citizen of the State of Oklahoma C. Have a background of police or military duty D. Not have a record of a felony arrest

A. Be of good moral character

Which of the following is a symptom of a second degree burn? A. Blistering B. Charred or white appearance of the burned area C. Mild pain D. Mild swelling

A. Blistering

Which of the following is a correct response to an accident or emergency? A. Call for help immediately B. Contact your supervisor immediately C. Call for help when you return to your office D. Never get involved

A. Call for help immediately

A private citizen must inform the person being arrested of the A. Cause of arrest B. Nature of the evidence against the person arrested C. Possible punishment if found guilty D. Appropriate statute title and number

A. Cause of arrest

Which class of fire is involved when a coffee pot hot plate is left unattended and ignites papers which fall from a bulletin board? A. Class A B. Class B C. Class C D. Class D

A. Class A

Which class of fire is involved when filing a cabinet of old invoices is burning? A. Class A B. Class B C. Class C D. Class D

A. Class A

Which class of fire is involved when smoke is coming from a barrel filled with rags? A. Class A B. Class B C. Class C D. Class D

A. Class A

How should you speak to communicate across language barriers? A. Clearly and slowly B. Quickly and loudly C. Clearly and quickly D. Clearly and loudly

A. Clearly and slowly

Which of the following is commonly a responsibility for assisting the public? A. Directing visitors/employees to various areas on the premises B. Inspecting fire fighting equipment C. Preparing shift reports D. Escorting visitors

A. Directing visitors/employees to various areas on the premises

Which of the following is an example of empathy? A. Elizabeth tries to put herself in the other person's shoes B. Rey tries to give everyone exactly what they want C. Phil tries to always speak clearly and slowly in a normal tone of voice D. Yolanda tries to be precise and no-nonsense

A. Elizabeth tries to put herself in the other person's shoes

If you answer the telephone, and the person the caller wants may not be reached, what should you do? A. Explain the reason the person may not be reached B. Tell the caller to call back later C. Make up a reason why the person is unavailable D. Ask the caller why he/she is trying to reach the person

A. Explain the reason the person may not be reached

Which of the following can be displayed on a security vehicle? A. Guard B. Deputy C. Police D. patrolman

A. Guard

What should you do if a choking person is coughing forcefully? A. Let the person try to cough up whatever he or she is chocking on B. Begin abdominal thrusts C. Begin chest thrusts D. Begin CPR

A. Let the person try to cough up whatever he or she is chocking on

How many Special Event Licenses may be issued to one person in any calendar year? A. No more than two (2) B. No more than three (3) C. No more than four (4) D. No more than five (5)

A. No more than two (2)

Who is required to complete a psychological evaluation? A. Persons applying for the Armed Security Guard License B. Persons applying for the Security Guard (unarmed) license C. Persons applying for the Private Investigator license D. Persons applying for any license

A. Persons applying for the Armed Security Guard License

Which of the following guidelines would not help reduce disease transmission when providing first aid? A. Removing protective clothing and equipment B. Avoiding contact with all bodily fluids C. Making sure not to touch your mouth, nose, or eyes D. Washing your hands afterwards

A. Removing protective clothing and equipment

Which of the following cases might represent a lawful search A. Searching for weapons to protect the arresting party B. Touching a vehicle without a warrant C. Moving from a lawful position to look into a vehicle D. Entering a vehicle before requesting a warrant

A. Searching for weapons to protect the arresting party

Which of the following is an element of an arrest A. Searching for weapons to protect the arresting party B. Touching a vehicle without a warrant C. Moving from a lawful position to look into a vehicle D. Entering a vehicle before requesting a warrant

A. Searching for weapons to protect the arresting party

If you are employed as a private watchman to protect property, you would be considered a A. Security Guard B. Private Investigator C. Certified Peace Officer D. Certified Watchman

A. Security Guard

Which of the following is a correct treatment for a small cut? A. Wash the cut B. Leave the cut alone C. Obtain medical attention D. Put a dressing over the cut and apply pressure

A. Wash the cut

May application information be disclosed to a licensing authority in another jurisdiction? A. Yes B. No

A. Yes

May application information be disclosed to the public to verify the current license status of any applicant or licensee? A. Yes B. No

A. Yes

A person wearing a backpack approaches your post. Do you have the right to look inside the backpack? A. Yes, as long as you are in your legal position and do not touch the backpack or anything inside it B Yes, as long as you have a warrant C. Yes, as long as you make a citizen's arrest D. No, you cannot look inside the backpack under any circumstances

A. Yes, as long as you are in your legal position and do not touch the backpack or anything inside it

A "security guard licensed to carry a firearm in the course and scope of employment and authorized by the employer on a specific post" is: A. an Armed Security Guard B. an Investigative Agency C. a Private Investigator (unarmed) D. a Private Investigator (armed)

A. an Armed Security Guard

Public relations skills help you effectively perform those duties which involve? A. other people B. representatives of the media only C. representatives of the court only D. other security professionals

A. other people

While on duty at 3:40 one afternoon, you notice that an exterior door in a storage room is slightly open. You know that the door opens into an alley and is almost never used. Although he door is designated an "emergency exit", the alarm did not sound whenever the door was opened. You look out into the alley and see two small boxes , a few feet from the door, stacked between a trash dumpster and the wall of the building. The top box appears to be unopened, since the strapping tape is not cut. While you are standing y the door, an employee comes around the corner with a new unopened set of hand tools under one arm. Why would you have reasonable suspicion to stop the individual and investigate? A. Based on the person's effort to hide the article B. Based on the persons proximity and what the person is carrying C. Based on the demeanor, gait, and manner of the person D. Based on the time of day

B. Based on the persons proximity and what the person is carrying

Which of the following is a guideline for communicating across language barriers? A. Ask "yes" or "no" questions. B. Be patient and respect the other person attempts to communicate with you. C. Speak a little louder than normal with those who might speak a different language. D. Using simple language and less difficult words, will insult the other person

B. Be patient and respect the other person attempts to communicate with you.

How can you maintain your professionalism when communicating with the media? A. Be aggressive with the media representative B. Be pleasant at all times C. Refuse to communicate with he media D. Set aside your security duties while you communicate

B. Be pleasant at all times

Maintaining a good physical appearance means A. lifting weights B. Being well groomed C. Wearing new clothes D. Wearing no beard or mustache

B. Being well groomed

You should give abdominal thrusts to a chocking person if that person_____ A. is able to speak to instruct you to give abdominal thrusts B. Cannot speak, cough forcefully, or breathe C. Has coughed up the object D. Is coughing forcefully

B. Cannot speak, cough forcefully, or breathe

Which of the following is a symptom of a third degree burn? A. Blistering B. Charred or white appearance of the burned area C. Mild pain D. Red, spotty appearance

B. Charred or white appearance of the burned area

Which class of fire is involved when someone drops a lighted cigarette into a can of paint thinner? A. Class A B. Class B C. Class C D. Class D

B. Class B

Which class of fire is involved when you notice fire in the carburetor of a gasoline-powered service vehicle? A. Class A B. Class B C. Class C D. Class D

B. Class B

Which of the following should you do when responding to a victim who is having a seizure? A. Try restraining the victim to prevent injury B. Do not attempt to hold or restrain the victim in any way C. Put an item such as a folded towel in the victims mouth D. Roll the victim onto his or her stomach

B. Do not attempt to hold or restrain the victim in any way

Which of the following measures could help prevent heat cramps, heat exhaustion, and heat stroke? A. Decreasing salt intake B. Drinking plenty of fluids C. Taking fewer work breaks D. Wearing heavier clothing

B. Drinking plenty of fluids

Which of the following actions demonstrates good public relations? A. Overlooking a rule or policy if most client employees do not agree with the rule or policy B. Enforcing all rules, policies, and procedures without expressing personal opinions or disagreement C. Arguing with persons who do not comply with client rules, policies, or procedures D Becoming a friend to a client employee

B. Enforcing all rules, policies, and procedures without expressing personal opinions or disagreement

When reporting an emergency over the telephone, you should___ A. Say everything you think the dispatcher may want to know B. Follow all direction given by the emergency dispatcher C. Speak as quickly as possible D. Hang up as soon as possible

B. Follow all direction given by the emergency dispatcher

For how long is the Security Guard License valid? A. For a period of two (2) years and may be renewed for additional two-year terms B. For a period of three (3) years, and may be renewed for additional three-year terms C. For a period of five (5) years, and may be renewed for additional five-year terms D. For any period of time not to exceed six (6) month

B. For a period of three (3) years, and may be renewed for additional three-year terms

For how long is the Conditional License valid? A. For any period of time, not to exceed six (6 months) and may be renewed for additional six-month terms B. For the first six months of the regular license period, and may not be renewed C. For a period of one (1) year, any may be renewed for additional one-year terms D. For a period of one (1) year, and may not be renewed

B. For the first six months of the regular license period, and may not be renewed

What extinguisher symbol would you look for to fight a Class A fire? A. Blue Circle B. Green Triangle C. Red Square D. Yellow Star

B. Green Triangle

As a security guard or private investigator, may you have a warrant to search a vehicle? A. Yes B. No

B. No

Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized)? A. Yes B. No

B. No

When finishing an emergency call, should you hang up the telephone first? A. Yes B. No

B. No

Which sign or symptom below might indicate an early stage of traumatic shock? A. High body temperature B. Pale, blueish skin C. Spotty or mottled skin D. Attitude of not caring

B. Pale, blueish skin

How should you protect a victim's head during a seizure? A. Place your hands under the victims neck for support B. Place a thin cushion under the victims head C. Sit the victim upright D. Hold the victim's head down

B. Place a thin cushion under the victims head

Which of the following is a guideline for providing first aid? A. Call for an ambulance before providing first aid B. Provide first aid that is within the scope of your training C. Contact the police if the victim refuses to give consent D. To avoid a lawsuit, never touch the victim

B. Provide first aid that is within the scope of your training

If fluid is present in a victims mouth during a seizure, you should A. Roll the victim onto his or her back B. Roll the victim onto his or her side C. Roll the victim onto his or her stomach D. Leave the victim alone

B. Roll the victim onto his or her side

What conditions must be met to support the use of deadly force? A, Having completed firearms training B. Seeing the ability, intent, and action to harm a person C. Seeing a risk to people or property D. Witnessing a crime or fleeing felon.

B. Seeing the ability, intent, and action to harm a person

Which of the following is one of the powers granted to the Council on Law Enforcement Education and Training? A. To offer comparable training for any prescribed course(s) of training B. To establish the minimum curriculum requirements for training applicants C. To issue a license to any applicant, at the discretion of the Council D. To evaluate MMPI results in the absence of a licensed psychologist

B. To establish the minimum curriculum requirements for training applicants

Which of the following cases would be outside of the arrest authority of a security guard or private investigator? A. For a public offense committed or attempted in your presence B. When a misdemeanor has been committed, and probably cause exists that the person arrested committed it C. When a person commits a felony, although not in your presence D. When a felony has been committed, and probably cause exists that the person arrested committed it

B. When a misdemeanor has been committed, and probably cause exists that the person arrested committed it

If your employer posts as written notice that hand-held packages or containers may be searched as employees leave the work site, and the employees agree to the notice, what may a security guard legally do to inspect such items? A. You may touch the items, as long as the employees agreed tot he notice. B. You may ask each person to please open the package or container, but you cannot touch the items C. You may touch the items, as long as you have probably cause. D. You cannot conduct a search.

B. You may ask each person to please open the package or container, but you cannot touch the items

While you give first aid to a chocking victim, you should______ A. Have another person stand by and watch B. have another person call the emergency number C. Alternate giving first aid with another person D. Call the emergency number

B. have another person call the emergency number

Which of the following defines a "Security Agency?" A. A self-employed Private Investigator, a firm, a corporation, or other private legal entity soliciting the business of a private investigation and/or providing private investigations and investigators B. Armored car companies currently regulated by the Corporation Commission C. A person, firm, corporation, or other private legal entity in the business of security guard services or armed security guards for hire D. An individual contracting with or employed by a security agency, private business, or person to prevent trespass, theft, misappropriation, wrongful concealment of merchandise, goods, money, or other tangible items, or engaged as a body guard or as a private watchman to protect persons or property

C. A person, firm, corporation, or other private legal entity in the business of security guard services or armed security guards for hire

Which of the following situations is the most likely to be considered a justifiable deadly force? A. A security guard at a jewelry store sees a woman break a storefront window with a hammer, grab some expensive necklaces from the display, and run from the store. He shouts" Stop, or I'll shoot!" The woman hears the warning but does not stop. The guard shoots the fleeing woman. B. A security guard sees a recently fired employee enter the building. As she approaches to ask him to leave, she notices a large bulge under his coat that she suspects is a weapon. When he is about 20 feet away she says, "Sir I must ask you to leave the premises." he ignores the order and increases his speed as he continues to walk toward her. She draws her gun and, when he does not stop, fires. C. A security guard enters a tool storeroom and sees an unauthorized person searching through the tools. She tells him he is not allowed in this area and must leave. The man says "I don't think so," picks up a large sledgehammer, and raises it over his head as he advances toward her. As she backs away, she realizes the door has automatically closed behind her, cutting off her escape. She draws her gun and orders him to stop. When he does not stop, she fires. D. A security guard approaches a group of protestors outside his employer's building and asks them to leave. They begin pelting him with eggs and rotten food. As he turns to leave, he realizes one man is scooping up a handful of gravel from the parking lot and throwing it at him. He draws his gun and says "Stop that, or I'll shoot!" The protestor laughs and picks up more gravel. As the man raises his hand to throw it, the security guard fires.

C. A security guard enters a tool storeroom and sees an unauthorized person searching through the tools. She tells him he is not allowed in this area and must leave. The man says "I don't think so," picks up a large sledgehammer, and raises it over his head as he advances toward her. As she backs away, she realizes the door has automatically closed behind her, cutting off her escape. She draws her gun and orders him to stop. When he does not stop, she fires

Which of the following words does not describe a guideline for communicating with people? A. Polite B. Fair C. Aggressive D. Courteous

C. Aggressive

Which sign or symptom below might indicate a late stage of traumatic shock? A. Slow pulse B. Excessive Hunger C. Attitude of not caring D. Great pain

C. Attitude of not caring

How could you reduce the risk of infection from bloodborne pathogens on the job? A. Wash your hands before helping a victim B. Have only direct contact with a victim C. Avoid contact with another person's blood and contaminated objects D. Have only direct contact with a victim

C. Avoid contact with another person's blood and contaminated objects

Two customers are at your employer's store get your attention because of their tone of voice and because you can hear them from some distance away. As you approach the customers, you decide that they are in fact arguing over something. Other customers are staring at the two people who are arguing. What should be your first response? A. Arrest both persons B. Ask both persons to leave the premises C. Calmly explain that the dispute is disturbing others D. Call the police

C. Calmly explain that the dispute is disturbing others

Which class of fire is involved when smoke is coming from the motor of an exhaust fan? A. Class A B. Class B C. Class C D. Class D

C. Class C

Which class of fire is involved when you notice smoldering insulation around a shorted electrical outlet? A. Class A B. Class B C. Class C D. Class D

C. Class C

Which of the following is a guideline for providing first aid? A. Walk away if you do not know how to respond B. Get the victim's consent in writing only C. Do not give first aid if the victim refuses to consent D. Stay until the victim's condition appears to have improved

C. Do not give first aid if the victim refuses to consent

What color is usually painted on industrial first aid kits? A. Federal Safety Blue B. Federal Safety Yellow C. Federal Safety Green D. Federal Safety Red

C. Federal Safety Green

At what level should you speak when using a radio? A. Just below a normal conversational level B. As loudly as possible C. Just above a normal conversational level D. As quietly as possible

C. Just above a normal conversational level

Which of the following symptoms might indicate heat exhaustion? A. Red, mottled skin B. Nausea C. Normal Body Temperature D. Rapid Pulse

C. Normal Body Temperature

What are the responsibilities of the security guard during or after an incident or offense? A. Alarm and project B. Arrest and detain C. Observe and report D. Prevent and protect

C. Observe and report

What is the proper response to request to answer questions from the media? A. Answer any questions upon request B. Deny any knowledge of the subject of the question C. Refer media representatives to your supervisor D. Think of a convincing answer to each question

C. Refer media representatives to your supervisor

When a person is having a seizure, you should______ A. Give the person objects to hold onto B. Move the person to a safe area C. Remove any objects that may cause injury D. Not disturb the surroundings

C. Remove any objects that may cause injury

Which of the following can be displayed on a security guard badge or uniform? A. Police B. Deputy C. Security Officer D. Patrolman

C. Security Officer

Which of the following is a true statement about security guard's relationship to the public or client? A. Security officers are friends to the client employees. B. Security officers respond to rules changes made by the client's employees C. Security officers enforce the client's rules, policies, and procedures D. Security officers represent client employees in dealings with management

C. Security officers enforce the client's rules, policies, and procedures

Which of the following is a criterion for reasonable suspicion? A. Any information received from known third persons only B. Overall incidence of crime in the city or town C. The demeanor of the person D. The persons proximity (nearness) to the client's property

C. The demeanor of the person

For how long from the date of your evaluation can the council use the results before you must be reexamined? A. Up to two (2) months B. Up to four (4) months C. Up to six (6) months D. Up to eight (8) months

C. Up to six (6) months

While making your second patrol at 10:45 p.m., you notice that the door to the client's personnel office is not closed completely. You remember that this particular door usually must be pulled hard to be close, but you cannot remember if the door was completely closed during your first patrol. You close the door, make sure it is locked, then complete your patrol. As you are walking toward your desk, you see someone approaching you from the opposite end of the hallway. The person turns out to be an employee at your client's facility who often works late. The employee greets you as usual and walks toward the exit. Do you have reasonable suspicion to stop the individual and investigate? A. No B. Yes, based on the unlocked office door C. Yes, based on the time of day (or night) D. Yes, based on the employee's demeanor

C. Yes, based on the time of day (or night)

Which statement accurately describes the role of the security guard in quieting a dispute? A. Your job is to act as a family or marriage counselor B. Your role involves taking no action to quiet a dispute C. You are an outsider to the argument D. You are a party to the argument

C. You are an outsider to the argument

Which of the following is an example of using positive language? A. "I'm positive you filled this report out incorrectly." B. "I'm sorry, you cannot use this door." C. "No, I cannot help you. Have a nice day!" D. "This lot is for employees only, but you can park in the visitor lot just around the corner."

D. "This lot is for employees only, but you can park in the visitor lot just around the corner."

Which of the following persons is not affected by the Oklahoma Security Guard and Private Investigator Act? A. A security guard authorized to carry a firearm B. A person holding a Special Event License C. Employees of an Investigative Agency D. A full-time certified Peace Officer of this state

D. A full-time certified Peace Officer of this state

Which of the following is an example of a Class C Fire? A. Metal studs are burning near a reinforcement weld. B. Smoke is coming from barrel filled with oily rags. C. Someone drops a lighted cigarette into a can of paint thinner D. A panel of exposed electrical circuits is burning

D. A panel of exposed electrical circuits is burning

What could happen to you if you are convicted of impersonating a Peace Officer? A. You could be fined B. You could be imprisoned C. You could lose your license D. All of the above

D. All of the above

Which of the following is a method of transmitting a communicable disease? A. Through the air B. Fecal-oral route C. Direct Contact D. All of the above

D. All of the above

How old must you be before applying for an Armed Security Guard license? A. At least 18 years old B. At least 19 years old C. At least 20 years old D. At least 21 years old

D. At least 21 years old

Which class of fire is involved when metal studs are burning near a reinforcement weld? A. Class A B. Class B C. Class C D. Class D

D. Class D

You are working as a security guard at the Happy Valley apartment complex. While at your post one evening at 6:45 p.m., you receive a telephone call from a resident of the complex about a very loud argument in Building C, Apartment 7. As you approach the apartment, you can hear the argument clearly. The husband answers the door after you have knocked twice. When the door finally opens, you can see past the the husband's shoulder into the kitchen and notice that the woman inide is visibly shaken and crying. What should you do? A. Arrest the husband B. Step between the husband and wife C. Ignore the incident unless you are threatened D. Gently but firmly advise the participants to resolve their argument quietly.

D. Gently but firmly advise the participants to resolve their argument quietly.

What should you do if a chocking person is too large to give abdominal thrusts, or is obviously pregnant? A. Give back blows immediately B. Wait for emergency medical personnel before doing anything C. Leave the person alone. D. Give chest thrusts

D. Give chest thrusts

Which of the following circumstances would probably not qualify for a simple frisk? A. If there is reasonable suspicion that the person has committed a crime B. If there is a reasonable suspicion that the person is about to commit a crime C. If there is reasonable suspicion that your life might be in danger D. If the person looks like someone who would commit a crime

D. If the person looks like someone who would commit a crime

Maintaining a professional work area means A. Keeping desks and counters out of the view of the public B. Keeping desks and counters within view of the public C. Keeping everything off desks and counters at all times D. Keeping desks and counters clean and organized

D. Keeping desks and counters clean and organized

Which of the following is a symptom of a first degree burn? A. Blistering B. Charred or white appearance of the burned area C. Wet appearance of the burned area D. Mild swelling

D. Mild swelling

Your arrest powers are those of a A. Law enforcement officer B. Peace Officer C. Magistrate D. Private citizen

D. Private citizen

What is one way of maintaining your credibility during a court appearance? A. Refuse to answer any questions B. Tell people that you are credible C. Act unconcerned about the case D. Project a professional image

D. Project a professional image

Which of the following is a correct treatment for a severe cut? A. Remove any objects impaled in the wound B. Apply alcohol to the wound C. Leave the cut alone D. Put a dressing over the cut and apply pressure

D. Put a dressing over the cut and apply pressure

Which of the following are guidelines for communicating with people? A. Being stern will help you gain the respect of those you must deal with. B. It is important to build and reward friendships C. Keep people on the topic at hand instead of letting them ramble and losing control of the conversation. D. Remain clam; never "lose your cool" toward a person

D. Remain clam; never "lose your cool" toward a person

Which of the following licenses has the highest original fee? A. Private Investigator B. Armed Security Guard C. Special Event D. Security Agency

D. Security Agency

Which of the following words does not represent a guideline for communicating across language barriers? A. Identify B. Plan C. Simplify D. Shout

D. Shout

Whom do security guards represent? A. Themselves B. Their employer C. Their employer's clients D. Their employer and their employer's clients

D. Their employer and their employer's clients

How many types of licenses are available? A. Five B. Six C. Eight D. Twelve

D. Twelve

Which of the following would represent "constructive arrest?" A. Taking a person into custody by the use of hands B. Taking another person into custody by touching the person C. Taking another person into custody by pointing toward the person D. Using no physical force or weapons to arrest the person

D. Using no physical force or weapons to arrest the person

Which of the following symptoms might indicate heat stroke? A. Pale, cool, and clammy skin B. Flushed (red), hot, and dry skin C. Normal body temperature D. Vomiting

D. Vomiting

Which of the following statements about tact is true? A. Being tactful can help make sure a simple issue doesn't escalate into something else. B. Being tactful means never turning down a request. C. Being too tactful can make you appear weak D. You should use tact with customers and clients, but it is not helpful with coworkers

D. You should use tact with customers and clients, but it is not helpful with coworkers

In addition to being understanding when making a court appearance, you should also be A. unconcerned B. neutral C. evasive D. yourself

D. yourself