COM 100: Chapter 1

Which of the following is NOT a communication myth? (a) Communication skills are improved by practice. (b) You cannot have too much communication. (c) Any problem can be solved by communication. (d) Communication breakdowns are frequent.

(a)

Which of the following are characteristics of communication? (a) it has literal meanings (b) It is affected by the perceptions of the participants (c) It relies on a single channel (d) It has relational implications

(a) (b) and (d)

Which of the following best describes instrumental needs? (a) Instrumental needs are met only after other, more important needs are met. (b) Most day-to-day communication is about meeting instrumental needs. (c) Instrumental needs do not involve long-term goals. (d) Instrumental needs have little to do with spiritual or physical needs.

(b)

Which of the following statements about communication is not correct? (a) Communication consists of messages. (b) Communication has no rules. (c) Communication passes through perceptual filters. (d) People give communication its meaning.

(b)

True or False: Cognition is the same thing as intrapersonal communication.

False

True or false: Having an active social life is not a powerful predictor of a person's overall happiness.

False

True or False: Communication includes writing.

True

True or false: If people treat you as being intelligent, you will be more likely to believe that you have that trait.

True

Why did the officer presume the guilt of 14-year-old Santiago Ventura?

Ventura answered "yes" to all of the officer's questions.

Communication Model

a formal description of the communication process

According to research, the single most important predictor of happiness in life is

a successful marriage

Unlike rational communication needs, identity needs...

are formed in part by comparing the self to other

Health can decline quickly when individuals are deprived of communication, such as when they:

are in solitary confinement

When we say there has been a breakdown in communication, it usually means that individuals....

are still communicating but doing so ineffectively.

Santiago Ventura never made eye contact with the police officer because Mixtec Indians...

believe that it is rude to look people directly in the eye.

A recent survey of U.S. employers by the National Association of Colleges and Employers suggests that....

communication skills are the most valued characteristic of a prospective employee.

When 91% of surveyed U.S. adults report that their communication skills are above average, they are....

confusing experience with expertise

The __________ of communication is more important than the quantity.

effectiveness

A common communication myth is that communication is inherently...

good

A formal description of the process of communication is called a communication ____________.

model

Deception has become more common in certain communication venues, such as...

online personal ads

Research has shown that people with strong ties to family and friends are less likely to suffer from what?

premature death, high blood pressure, mental illness

Remarking "it is never okay to steal" is an example of using communication to meet a(n) ______ need.

spiritual

Which of the following statements are examples of spiritual principles? (a) Jaywalking is illegal. (b) Traffic levels at national parks should be curtailed. (c) Divine beauty is found in nature. (d) I believe in destiny and fate.

(c) and (d)