Com 100 chapter 7 Quiz

Multitasking is useful in the listening process

False

identify three components of the listening process

1. affective component 2. cognitive component 3. behavioral component

Identify the four basic styles of listeners

1.people-oriented listeners 2. action-oriented listeners 3. content oriented listeners 4. time-oriented listeners

______ is the part of listening process in which we decide to focus attention on particular messages A. attending B. selecting C. understanding D. remembering

A

_______ listeners are critical listeners who carefully evaluate what they hear A. content-oriented B. time- oriented C. action- oriented D. people oriented

A

________ listeners must have information and instructions repeated to them and may misinterpret or ignore messages A. passive B. active C. critical D. empathic

A

Selective listening occurs when A. we respond with aggression and argue with the speaker without fully listening to the message adaptor B. we focus only on information that interest us and disregard other messages C. we listen in order to control the communication interaction D. we fail to pay attention to the emotional content of someones messages

B

________ a message involves generating feedback and letting others know that you have received and understood their message A. remembering B. responding to C. attending to D. selecting

B

Which of the following is NOT a barrier to listening A. environmental factors B. hearing challenges C. ethnicity D. boredom

C

You find yourself in a bind. You go to your sociology class to turn in your paper, but you still need to do a final review for the Spanish test in your next class. Ultimately, you end up making eye contact and nodding your head while your sociology professor lectures, but instead of listening you're reviewing Spanish vocabulary words in your head. We would characterize your listening behavior as ____________. A. monopolistic listening B. selective listening C. pseudolistening D. insensitive listening

C

people-oriented listeners A. focus on tasks B. carefully evaluate what they hear C. have relationships in mind D. are concerned with effeciency

C

The state of uneasiness, anxiety, fear, or dread associated with a listening opportunity is often referred to as as A. audience reservation B. listening avoidance C. receiver interference D. listening apprehension

D

______ is the act of rephrasing a message to verify what the speaker has said A. transcribing B. selecting C. linguistic fidelity D. paraphrasing

D

Deaf individuals cannot engage in listening

False

Hearing and listening are essentially the same thing

False

Active listeners are considered by others to be more competent communicators overall

True

Appreciative listening is simply enjoying some form of listening activity

True

Context should inform our listening behaviors

True

In many western societies, talking is considered more powerful than listening

True

Questioning is considered to be important aid to effective informational listening

True

Technology use can increase levels of pseudolistening

True

The listening process has three specific components

True

Name some of the various barriers to listening

environmental factors, hearing and processing challenges, multitasking, boredom and overexcitement, attitudes about listening

Describe the varied types of purposes of listening in a given situation

informational, critical, empathic, appreciative

Describe the ways in which communication context affects listening

the situation you're in and the relationship we have with other communications, cues in messages, actual listening behaviors and perceptions vary