COMM 101

If I notice that Bill and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called

closure.

The term that includes the use of symbols to create meaning is known as

code.

In which type of culture would it be more likely for extended family members to live with nuclear family members?

collectivistic

When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in

critical thinking.

A rhetorical question is a question

for which no answer is expected.

When you organize your experiences by type, which type of resume are you using?

functional

Which of the following is not meant by the term information overload?

the number of words per minute

Which of the following statements illustrates a task function statement?

"Let's make a list of what we still need to do."

Which of the following is not an example of a cliché?

"Our country is more of a banquet than a melting pot."

The word communication comes from the Latin "communicare," which means

"to make common."

At what age do people, on average, begin receiving specialized attention based on physical attractiveness?

4

College students spend approximately what proportion of their time listening to others and the mass media?

50 percent

Which of the following is the best example of androgyny?

A single mother, she is affectionate with her children at home and a real professional at work.

Which of the following examples best depicts the denotative meaning of a word?

Abortion is the termination of a pregnancy in the first trimester.

Which of the following findings is true of the relationship between dress and personality?

People who conform to current styles seek to be accepted and liked.

He acts very interested in her, stands close, looks deep into her eyes, and brings her drinks during the party. She observes his words and actions and dares to believe that he is falling in love with her on this first meeting. Which of the following questions would an expert on nonverbal communication not ask?

Why shouldn't I just go home with this guy? All the nonverbal cues indicate interest and sincerity.

Which of the following statements regarding gender and group interaction is true?

Women prefer more formal speech forms.

Which of the following does not mean that "words are arbitrary"?

Words have inherent meaning.

Which of the following statements about resume writing style is not accurate?

You should use the pronoun "I".

Which of the following would be a good example of self-disclosure?

You tell the person that you meet that your parents were originally from Mississippi.

Which of the following best typifies the meaning of the Sapir-Whorf hypothesis?

Your language shapes your perception.

Who is more likely to use touch as a means of communicating?

a black woman from Puerto Rico

Because of technology (e.g., cell phones and the Internet), the world has become

a global village

Which of the following is most likely an example of an assigned group?

a group of students asked by the principal to clean the playground

Which of the following descriptions applies to someone with an interpersonal relationship as defined in the book?

a married couple that have quarreled with each other for years

A relationship in which the two people are very similar is called

a symmetrical relationship.

Which of the following would be an example of a physiological factor that affects perception?

a woman who weighs ninety-seven pounds

The mode of delivery that is used most often in the public speaking classroom is the

extemporaneous speech.

A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a

factual distraction.

Children with higher levels of language development are more likely to

have more efficient working memory.

Tinnitus is something that would be most likely to affect your

hearing.

Which of the following is not true of a collectivist culture?

high levels of divorce

Messages between organizational members of the same power level are best described as

horizontal.

According to the textbook, conditions in the workplace that are sexually offensive or intimidating are known as

hostile.

If Jeffrey was unable to control his communication in a way that presented an "idealized" version of himself, he would be lacking in

identity management.

"You need to remember this because it will be on the quiz." What type of lecture cue is this statement?

importance

During a lecture Ms. Anderson stated, "Here is the conclusion you should draw from this example, which will be on your final exam." What type of lecture cue was Ms. Anderson using?

importance

The component of communication that consists of facial expressions, words, and phrases is the

message.

A new type of audience analysis that brings national issues down to the individual level is termed

microtargeting.

Which association below is not part of the textbook definition of interpersonal relationships?

one between two or more people who exhibit affection toward each other

During a lecture Dr. Washington stated, "Now I will move on to my fourth topic..." What type of lecture cue was Dr. Washington using?

organizational

The ways in which groups of people both maintain structure and order through their symbolic interactions refers to

organizational communication.

Orlando gave his persuasive speech on why the class should participate in the campus recycling program. Initially, the views of very few students were changed. However, after a few months, most of the class was participating. Orlando's speech could be said to have

sleeper effect.

A distance of ten feet between two people talking is what Edward T. Hall referred to as

social distance.

Which of the following is not one of the three stages in interpersonal relationships?

social penetration

Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty."

stability and change

Which of the following does not relate to the term process?

static

Kevin and Paul are having a conversation in which Kevin says, "All gay men are very effeminate." What type of intercultural communication problem might Kevin be engaging in?

stereotyping

Explanation is to idea development as narration is to

storytelling.

The opposite of defensive communication is

supportive communication.

Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship?

symmetrical

Formal communication consists of all the following except

the grapevine.

The preliminary organization for your outline is planned with

the rough draft.

The social-scientific studies reported about nonverbal communication are based on a specialized application of

the scientific method.

What types of cultures are most likely to tolerate ambiguity, uncertainty, and diversity?

uncertainty-accepting cultures

Perceptual checking is a skill that helps us

understand another person and his or her message more accurately.

Which of the following characteristics is not true of active perception?

simple

To whom are you the most likely to stand the closest?

a person of the same race

Dialogic communication is best described as

discussion.

What is code sensitivity?

using words and nonverbal communication that are easy for the interpreter to understand

Which part of the listening process is responsible for interpreting and assigning meaning to stimuli?

working memory

Which of the following statements about active listening is false?

Active listening and empathic listening are exactly the same thing.

Which of the following is most likely to be the topic for a persuasive speech?

Additional legislation should be passed to aid handicapped individuals.

Which of the following is not a research-based finding about source credibility?

Audiences are mercifully slow in deciding a speaker's status or source credibility.

Which of the following is in correct APA format?

Brown, D. (2001). Coaching techniques. Boston: ABC Publishers.

Susan and Walter are out on a date. During the course of conversation, Walter tells Susan that his parents recently got divorced. After hearing this, Susan feels compelled to tell Walter that her parents were divorced when she was very young. What principle of self-disclosure can be identified here?

Disclosure tends to be reciprocal.

Which of the following statements about emotional labor is not true?

Emotional labor can decrease turnover.

Which of the following countries would most likely use M-time?

Germany

Which of the following is the best example of how role affects perception?

I am an honor student and president of the student body.

A recent and widespread transfer of informal language into more formal settings is thought to be the use of

IM language.

Which of the following is true about men's listening behaviors as compared to women's listening behaviors?

Men listen in order to take action and solve problems.

Which statement about co-cultures and perception is true according to chapter 2 of the textbook?

Men see talk as instrumental, as something done for a specific purpose.

Which of the following statements about touch is false?

Men value touch more than women do.

Which of the following is the best example of selective attention?

She immediately spotted the guy with the earring who looked so much like someone she had known before.

____________ is where you assume that all members group are alike.

Stereotyping

Which of the following is an inference?

The road appears dangerous for ordinary travel.

Which of the following is an example of hearing rather than listening?

The sound of firecrackers filled the nighttime air.

Which of the following is an example of a physical distraction to listening.

The two people talking in the row ahead of me kept me from catching very much of his lecture.

Which statement about eye contact is incorrect?

There is no such thing as too much eye contact.

Which of the following is the best example of an explicit-rule culture?

United States

Which of the following is not an effective means of using verbal communication when listening?

Use evaluative, nondescriptive comments.

Which of the following statements about attitudes, beliefs, and values is true?

Values are deeply rooted and govern attitudes.

Which of the following does not accurately describe what we mean when we say that language is personal?

We each have developed language without the influence of our age, gender, or personality.

All of these are examples of implicit-rule cultures except

Western Europe

Which of the following is not a means of resisting persuasion?

acceptance

Which of the following is not a component of communication?

action

If you encourage the audience to start a new behavior, your persuasive purpose is

adoption.

Two men are arguing at the bar when the smaller one says something unkind about the other's mother. The bigger fellow glares straight ahead at his opponent. He is using a nonverbal signal that is best described as being an

affect display.

Which type of need can only be fulfilled through interpersonal interaction?

affection

Which of the following is a reason people terminate relationships?

aggressiveness

The method taught for organizing a speech is

an outline.

Which type of facial expression will likely receive the most attention?

angry

According to the textbook, first impressions

are based on comparisons to ourselves.

In reference to chronemics, relaxed people might ___________, whereas task-oriented people might ___________.

arrive and leave late; arrive and leave on time or early

If someone in a marginalized group tries to fit in with the dominant group, he or she is striving for what goal of co-cultural communication.

assimilation

Your cover letter should have which four main sections?

attention, interest, desire, action

Michael and Victoria's relationship is not doing very well. Victoria does not go to the restaurant where Michael works anymore because she knows that he will likely be there. What stage of relationship deterioration is Michael and Victoria likely experiencing?

avoiding

The preferred way to avoid an ethnocentric perspective is to

be cautious about assuming similarity and recognize differences among people.

Which of the following would be the reason why an individual looking at a class picture might see his or her own face first?

because it is figure and the rest of the class is ground

A list of sources used in your presentation is called the

bibliography.

EEO legislation states that interview questions must be related to

bona fide occupational qualifications.

Which of the following is a limitation of short-term memory?

can only hold 5 to 9 bits of information on average

Which stage is not one of the stages of "coming together"?

circumscribing

He is good at writing and understanding literature; she is a whiz at math and statistics; together they make a great pair. The concept of friendship illustrated here is

complementary.

Raymond gave his persuasive speech on why you run a West Coast football offense to his general population speech class. Raymond likely didn't do what part of speech preparation?

demographic analysis

Jennifer, Lisa, and Christina are having an in-depth conversation about a previous relationship that was abusive. Each of the women is participating equally. What type of descriptor most accurately describes this conversation?

dialogic

What do we call the stage in which the two partners start emphasizing their individual differences?

differentiation

Informal communication consists of all of the following except

downward communication.

Which two concepts seem most closely related?

egocentrism and personal bias

Empathic listening differs from active listening in that

empathic listening adds the goal of understanding.

Which of the following activities does not occur in perception?

exploration

According to William Schutz, three interpersonal needs that are satisfied through interaction with others are

inclusion, affection, and control

In what stage do first impressions and the sizing up of another person occur?

initiation

Which of the following is the least public form of communication?

intrapersonal

When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication?

intrapersonal communication

Justin, who is majoring in political science, is giving a speech in class about the Electoral College. During his speech, he often talks very intimately about the legal functions and rules of the Electoral College. Justin ultimately bores his audience and does not get a very strong grade. What error might Justin have committed with his language usage?

jargon

Technical language that has been developed by a professional group is known as

jargon.

The phrases "This will be on your quiz Friday" and "The second type of listening is ..." are examples of

lecture cues.

Paul is at home watching a politically oriented discussion show on cable TV. One of the commentators is making arguments that are faulty, which makes Paul very angry. But Paul cannot express that to the commentator on TV. Paul is feeling the frustrations of which context of communication?

mass context

Of the contexts that include two or more people, the one that permits the least opportunity for feedback is

mass context.

Kelly is listening intently to her friend, Sheri, talk about her boyfriend who is leaving for a year to serve in the Army. Kelly says "mmm-hmm" during the conversation to show Sheri that she is listening. She is communicating using

paralinguistics.

The study of nonword sounds that communicate meaning is called

paralinguistics.

Nadine was giving a speech at the main intersection of campus, trying to get students to vote for her candidate for state Senate. Her speech was very passionate and emotional. What type of arguments might she have been using?

pathos

A school is what type of organization?

pattern-maintenance

The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called

perceptual constancy.

The army is what type of organization?

political

Which approach to reducing anxiety would be best implemented through intrapersonal communication?

positive thinking approach

Which of the following is not cited in the book as one of the three reasons why differences in perception occur?

present eating habits

When you do not listen well because you are daydreaming, it is referred to as

pseudolistening.

Angela tells Richard that he will not receive a raise unless he agrees to give her a massage. This is what type of sexual harassment?

quid pro quo

Inappropriate conduct for interviewing a source for your speech would include

recording information on a recorder and with notes whether or not the interviewee knows about the recorder.

An important aspect of informative speaking is making your subject _____________ to the audience.

relevant

Paraphrasing is the act of

repeating what you think you heard in your own words.

Opaque and overhead projectors

require a backup plan in case of equipment failure.

Which of these statements is an example of euphemism?

rest room