COMM 121 Chapter 2

Which type of interpersonal communication model views communication as a one-directional transmission of information from a source or sender to some destination or receiver?

Action model

Because the same environmental information is available to everyone present, the process of perception is universal, meaning that every individual experiences the same situation in the same way.

False

Interpersonal communication skills are innate, meaning that one cannot improve upon them. You either have them or you don't.

False

Perception-checking statements can help us align our perceptions with others so we don't jump to conclusions.

True

When Corrin gives careful and thoughtful attention to her friend as she talks about a problem she is having with her roommate, which interpersonal communication skill is Corrin practicing?

Mindful listening

Which of the following is a characteristic of high self-esteem?

Other's comments are viewed as constructive and helpful

Catherine was trying her best to focus on reading her new book. But she found that she was reading the same paragraph over and over again because she couldn't stop thinking about her roommate's exciting news. Which of the following type of noise was interfering with Catherine's ability to comprehend the paragraph's meaning?

Psychological noise

An individual's concept of self is influenced by their communicative interactions with others.

True

What is the first stage of perception?

attending

What is the ability to identify one's emotions and the emotions of others to guide one's behavior called?

Emotional intelligence

The first part of a perception-checking statement is to _____________.

describe the other person's behavior

What is the pathway or medium in which communication messages are sent?

Channel

Which of the following is not an outcome associated with strong people skills?

Difficulty empathizing with others

According to Maslow's Hierarchy of Needs, safety is the most fundamental human need.

False

In an attempt to understand the situation unfolding around her, Julia considered past personal experiences, her involvement with others present, and any assumptions she might have. In doing so, what stage of the perception process was she engaged in?

Interpreting