comms final

which of the following statement BEST describes a speaker's attempt to connect with the listeners' values and experiences?

"We share a concern about our neighborhood."

Only eight hours after physically receiving a message, most people remember only about what amount of the message?

35 percent

Amy says, "Some of you in this classroom are parents. Others plan to become parents. Others may have nieces, nephews, or other children in you lives that are important to you. Regardless of your role, I suspect each of you knows a child under the age of 10." Amy is doing what effective part of informative speaking?

Adapting to diverse listeners

Which of the following characteristics are attributed to someone who has ethos?

All of these are correct

Which of the following is an example of paralanguage behavior?

All of these are correct

Informative speakers should

All of these need to be done by informative speakers

Dana and Mally, romantic partners, really enjoy spending time together and miss each other when they are not together. However, Dana really likes spending time alone doing her art, and Mally misses reading her novels now that that she and Dana are a couple and she has less time to herself. they enjoy their couple time, but they also like being alone. Dana and Mally are struggling with which relational dialectic?

Autonomy/connection

What does it mean to say that communication is a process?

Communication is ongoing, always in motion, and it's hard to tell when it starts and stops.

____ claims that a culture includes a number of social communities, and each one distinctively shapes the perceptions, identities, and opportunities of its members. a. Social exchange theory

Constructivism

When Jeremy begins his speech, the audience doesn't know him and has no basis for assuming he is competent. During his speech, however, Jeremy gains the trust and respect of listeners because he has good research and clear organization. The increase in Jeremy's credibility during the speech is due to which of the following?

Derived credibility

Which of the following is the single most important guideline for effective verbal communication?

Engage in the dual perspective

"I felt really embarrassed when Delice told my secret." This is an example of using

I-language to your own feelings

The presentation that has the goal of increasing others' knowledge, understanding, or abilities is referred to as what type of public message?

Information speech

Why are the 92% of millennial men with children still doing less than half of the parenting?

Institutional rules and structures do not accommodate today's families.

Which of the following statements about communication is accurate?

Studying communication can improve your communication skills.

All relationships have rules that guide how partners communicate. Rules are important for which of the following reasons?

They both guide how partners interpret each other's communication as well as define what is expected.

Which of the following statements or phrases is the rebuttal?

Unless they renounce their citizenship

Which of the following is one of the guidelines for improving communication between cultures and social communities

accept cultural differences even if you do not approve of them or understand them.

Which theory assumes the media spotlight some issues, events, and people while downplaying others?

agenda-setting theory

All of the following are ways visual aids add support to a presentation EXCEPT

all of the above

Family members use direct definitions to

all of the above

Which of the following is/are considered unifying themes in the field of communication?

all of the above

Evidence serves which of the following functions

all of these

The type of informative speech that summarizes the results of something is a

briefing

Four students standing in line at the coffee shop are a

collection of individuals

All of the following are potential strengths of groups EXCEPT

collectivism

Dejon is very connected to his family and values harmony and group interdependence. Dejon comes from a culture that would be considered?

collectivism

All of the following are true of communication anxiety EXCEPT

communication anxiety is only imagined and not real

Many Westerners have borrowed ingredients and styles of cooking from other cultures. This kind of borrowing is known as

diffusion

An introduction...

gets listeners' attention, previews the content of the speech, and presents the thesis statement.

Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he:

he loves her but isn't committed.

To study communication is to study

how we use symbols to create meaning in our lives

"one day I wont have to worry about money. One day I'll make a great salary." These statements illustrate

hypothetical thought

All of the following are examples of mass media EXCEPT

instagrams

For people to be considered a "group," the members must see themselves experiencing which of the following?

interdependence

Which of these types of communication is defined as "communication between people?"

interpersonal communication

All of the following are sources of cultural change EXCEPT

isolation

All of the following are part of the listening process EXCEPT

judging

Which of the following is (are) a simile(s)?

life is like a box of chocolate

All of the following are ways organization increases speaker effectiveness EXCEPT

listeners find an organized speech more informative than persuasive

Listening to enrich our lives so that we can enjoy conversations and music while not concentrating on organizing and remembering is what type of listening?

listening for pleasure

Thrift, industriousness, and respect for elders/ ancestors are valued in cultures with

long-term orientation

Which dimension of cultural variation refers to the extent to which a culture values aggressiveness, competitiveness, looking out for yourself, and dominating others and nature?

masculine/femininity

Elliot is having trouble listening effectively in his political science class. The professor has been presenting information quickly while simultaneously flipping through an abundance of PowerPoint slides containing complex statistical data. Elliot doesn't know where to focus his energies. This is an example of

message overload

While listening to her friend Bill, Judy occasionally says, "tell me more" or "that's interesting; go on." These are examples of what type of communication to demonstrate interest and attentiveness?

minimal encouragers

Scholars estimate that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication?

more than 65%

Erin tries to concentrate during a class lecture, but she can't get her mind off a personal problem. Erin's preoccupation with her personal problem is an example of

noise

In describing how she sees her work as a team leader, Janet says that her goal is to help members reach their goals and accomplish objectives that advance them. Janet is expressing which orientation to power?

power to

As soon as the news program begins an interview with the President of the United States, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores's ability to listen is being hindered by

prejudgement

Holly says, "Let's discuss the donors to the benefit concert and then discuss who will be performing." Holly made which type of contribution to discussion

procedural

Shelli and Lisa are talking about their favorite teachers. They each have qualities and characteristics that they feel make the ideal teacher. What are Shelli and Lisa talking about?

prototypes

David had his laptop open, checking out his favorite websites. His mother calls, and during the conversation, he answers by saying, "ummm hmmm," "yeah," "sure," "ummm hmmm," all because he is really focused on the websites. David is engaged in

pseudolistening

Janet says, "I didn't get a job offer because the interviewer was biased and it was a nasty day. However, Ellen didn't get an offer because she isn't qualified." This is an example of

self-serving bias

Research indicates that, in general, the last effective and least satisfying response to the tension generated by relational dialectics is

separation

The statement, "Life is a grand adventure" is an example of

a metaphor

On what type of communication did the ancient Greek, Aristotle, primarily focus?

public communication

Sally doesn't want to be interrupted while she's speaking so she avoids looking at others until she has said all she wants to say. Then she looks at the person who wants to respond. Sally has used nonverbal behavior to

regulate interaction

The following statement is an example of which fallacy? "We must stop! Every other civilized country has stopped! We are the only one left who is still doing this."

Bandwagon appeal

Raul came to the United States from Mexico three months ago and he is still having trouble understanding Americans' tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class a while after class has started. Raul's confusion about American pace of life is based on which aspect of nonverbal behavior?

Chronemics

Pavi says, "I know the recent crime on campus scared many of us, and we all want our campus to be a fun, safe place to be." Pavi's statement is an example of what important part of informative speaking?

Connect with listeners' values and experiences

What is the form of reasoning that begins with broad claims that listeners accept and then move into specific claims

Deductive reasoning

When a speaker is asking the audience to understand new information or learn a new process or skill, how can the speaker reduce any uncertainty the audience might experience?

Move from the familiar to unfamiliar

Which of the following is an accurate statement about nonverbal communication.

Nonverbal communication is perceived as more honest than verbal communication.

Which of the following is NOT a guideline for effective persuasive speeches

Organize informative information first

Which of the following is a suggestion for enhancing effectiveness in verbal communication?

Own your feelings and thoughts

Which statement about the differences or similarities between persuasive and informative speaking is accurate?

Persuasive speaking is usually more controversial than informative speaking

Which of the following does NOT apply to persuasive speaking

Persuasive speaking takes longer than informative speaking

Tom's specific purpose is to convince his audience that texting while driving should not be made illegal. "I'm a really good driver, and I text a lot. I'm a member of my baseball team, on student council, and I go to church regularly." These statement are an example of what kind of fallacy?

Red herring

How do mass media and social media differ?

Social media is digitalized

Which of the following criteria are used from evaluating the ethical standards of supporting materials?

Sufficiency, accuracy, relevancy, timeliness, impartiality

If Jacob, Bobby's supervisor, tells Bobby to "get lost," why would Bobby feel as though his supervisor may see him as inferior and dislike his work?

The relationship level of meaning probably indicates that Jacob isn't joking when he says "get lost."

Which of the following is NOT a guideline for effective informative speaking ?

Using a single communication channel

Which of the following is not true about practicing your seech?

You should practice until you have the speech memorized.

You did not do very well during the spring semester at school. When your parents see your grades, your mother says to you, "You're going to need to take some classes this summer." What is the content level of meaning of this statement?

Your mom thinks you will need to take courses during the summer.

A desk plaque with an employee's name and new title is an example of

a rite of passage

Diego and his supervisor have coffee together every Monday. This is an example of

a ritual

Maria tried to learn to swim at a young age but gave up before succeeding. She carried the belief that she could not learn to swim into adulthood and labeled herself a nonswimmer. This is an example of

a self-filfilling prophecy

Three or more people who are characterized by different and complimentary resources of members and a strong sense of collective identity are known as

a team

If we wish to enhance our competence and avoid the problems of abstraction, we should

all of these answers are correct

Edmund is very attentive and supportive to his son Mylan when he is sober, but when Edmund drinks, he often ignores his son and sometimes verbally abuses him. Mylan never knows which way his father will act. If Edmund is Mylan's primary caregiver, Mylan is likely to develop which attachment style?

anxious/ambivalent

Secure attachment styles tend to develop in children whose caregivers

are consistently loving and attentive

Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?

artifacts

The formal and informal links between members of an organization for the purpose of communication within the organization are called

communication networks

"I hope to give you an appreciation of important differences between social media and mass media." This thesis statement suggests which organizational pattern?

comparative

"In my speech I will demonstrate that there are clear parallels between the study of natural sciences and the study of humanities." This thesis sentence suggests which organizational patterns?

comparative

The two most significant potential disadvantages of group discussion are

conformity pressures and time required

roger was sitting in class listening to his broadcasting professor talk about blogs, wikis, and memes. Roger was diligently taking notes and providing feedback. Roger's participation could be viewed as respectful based on a

constitutive

The three implications of digitization are

convergence, nearly instant seed, and ease of manipulation.

stories in organizations that convey the values, style, and history of an organization are called

corporate stories

The theory hat claims that television promotes a worldview that is inaccurate but that viewers nonetheless assume reflects real life is the

cultivation theory

Communication with others helps to shape which area(s) of our lives?

cultural, professional, social/civic, and personal

All of the following are key premises about cultures EXCEPT

cultures are static and resistant to change

The term that refers to the gap between people who have acesss to media and those who have little to no access is

digital divide

"You are an excellent athlete," Kevin tells his daughter. Kevin's statement is an example of

direct definition

Interviews allow a speaker to

do all of these

The ability to recognize another person's perspective as well as your own is called

dual perspective

The beginning of the self-concept, or the recognition that individuals are separate entities, is also known as

ego boundary

A noisy room is an example of what obstacle to listening?

environmental distraction

Chris is preparing to cook dinner at home for a date. He cleans his apartment, buys scented candles, and hides all of this dirty laundry. Chris is controlling which type of nonverbal communication?

environmental factors

The three broad stages of romantic relationships include

escalation, navigation, and deterioration

The use of one's own culture and its practices as the standard for interpreting the values, beliefs, and norms of another culture is known as

ethnocentrism

The type of speaking that involves preparation and practice is resulting in a conversational and interactive manner with the audience is

extemporaneous

Our ability to manage how we appear is referred to as

facework

Per Lumsden & Lumsden, the ideal size for a small group seems to be

five to seven members

A person or group that decides which messages pass through the media and which do not are called

gatekeepers

Rules for how we are supposed to live and who we are supposed to be are known as

identity scripts

Sally and Jack have been seeing one another regularly since their Introduction to Communication class ended. They have a great number of common interests and activities. Lately though, Sally has mentioned to Jack her need to maintain her other male and female friendship activities. Though Sally and Jack's relationship remains strong, Sally's comments could be interpreted as which of the following stages of Duck's model of romantic relationships?

navigation

All aspects of communication other than the words themselves are known as

nonverbal communication

Trisha and her roommate Leena have a regular schedule of television shows that they watch. Even though they enjoy their programs, sometimes they feel like they are missing out on more exciting events on their college campus. Trisha and Leena are experiencing the ____ dialectic.

novelty/predictability

The term used to describe the ways of thinking, acting, and understanding work that are shared by members of an organization and reflect an organization are called

organizational culture

Putting another person's ideas in your own words is

paraphrasing

Randy says "I am really bummed out about not getting any job offers." His roommate Lance responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of

paraphrasing

What is the term used for the ability to perceive another person as a unique and distinct individual based on our knowledge of them?

person-centered perception

Bipolar mental yardsticks that allow us to position people and situations along dimensions of judgment are

personal constructs

Which of the following is (are) ways to enhance pathos in persuasive speaking

personalize the issue, problem, or topic

Organization have certain ____ governing aspects of work life such as hiring, promotion, benefits, grievances, and medical leave.

policies

Store managers at Kids Clothing Inc. are required to conduct weekly audits of the returns the store has processed. This requirement is a

policy

Which of the following methods of reducing communication apprehension aims to reduce anxiety by guiding apprehensive speakers through imagined positive speaking experiences?

positive visualization

The extent to which media representations are congruent with personal experience is known as what cultivation theorists?

resonance

Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational level meanings?

responsiveness

What is the term used to describe dramatic, planned sets of activities that bring together aspects of an organization's culture into a single event?

rites

The term used to define what is expected of individuals because of their specific positions is an organization is called their

role

Jason passes Greg in the residence hall lobby and says hi. Greg does not say hi back. Jason expected Greg to say hello in return. Jason's expectation refers to

scripts

While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just come in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of

selective listening

Elijah goes into the library to find his friend Aimee who went there to study. He walks through the library until he sees her and then sits down beside her. Later Elijah's friend Marvin comes over and says, "Hey, man, why did you ignore me when you walked right past me a minute ago?" Elijah shakes his head, not knowing why he didn't see Marvin. Elijah's failure to see Marvin when he was focusing on finding Aimee is an example of

selective perception

The three greatest influences on initial attraction in romantic relationships are

self-concept, proximity, and similarity

Jill is nervous about her biology test and says to her roommate, "This is stupid! I'm stupid! I'm going to fail." When Jill gets her test back a week later, she learns that she did, in fact, fail the test. Jill engaged in

self-fulfilling prophecy

After failing the exam, Jim told himself that he would never learn calculus. Jim's statement is an example of

self-sabotage

The attempt to increase personal status in a group by winning the approval of high-status members is known as

social climbing

Marjorie plays soccer. She is a first-year student on her high school team, and after the first practice, she feels pretty awful about herself because the seniors are much better players than she is. She tells her friend, "I look like a five-year-old compared to them! How will I ever get that good? I'm embarrassed to even practice." By judging her ability based on the skills of her teammates, Marjorie is engaging in a. direct definition.

social comparison

Jennifer is going to give an informative speech about the parts of the Pentagon. Which pattern of organization should she use?

spatial

Ashley grew up in a poor neighborhood with parents who struggled to pay their bills. She was even homeless for several months as a child after her family was evicted from their apartment. As an adult, Ashley makes enough money to live comfortably, but she has a fuller understanding of socioeconomic class due to her experiences as a child. Ashley's perspective on class is an example of

standpoint

Jill is having difficulty finding credible sources on her topic of misperceptions of university faculty. Since very little published research exists on this topic, Jill decides to poll her student colleagues and some faculty members on their attitudes, opinions, and preferences about faculty. Jill's efforts to conduct research are an example of which of the following sources of information?

survey research

when you state that symbols are not intrisically connected too what they represent, you are asserting which of the following statements?

symbols are arbitrary

All if the following are true about symbolic abilities EXCEPT

symbols are neutral

David is leading his workgroup and he reports on the research he has been doing on his part of the project. David's comment is what type of contribution?

task

"Today I will explain to you how humans have evolved from apes to Neanderthals to the human form we have today." This thesis sentence suggests which organizational pattern?

temporal

What are the four stages in the cycle of intimate partner violence, in order?

tension, explosion, remorse, honeymoon

The assumption that an expert in one area is also an expert in another are is known as

the halo effect

Which of the following resources for research is likely the most convenient but the least reliable

the internet

The generalized other is comprised of the views of

the views of society as a whol

Invention, as one source of cultural change, is the creation of

tools, ideas, and practices

Olivia says to Ellen, "Do you know Adam?" Ellen replies, "Oh yeah, he's that gay gay from our dorm, right?" By calling Adam, "that gay guy," Ellen is__ Adam.

totalizing

Which of the following is the first of our senses to develop?

touch

Jacob tries to avoid ambiguity and vagueness. What would Jacob's behavior be an example of?

uncertainty avoidance

Communication from subordinates to supervisors is known as

upward communicatio

All of these are guidelines for the effective use of statistics EXCEPT

use as many statistics as possible to impress the audience

If you watch an action movie because you are bored and want some excitement, which of the following theories applies?

uses and gratifications theory

Which theory assumes that people are active agents who deliberately choose media to gratify themselves

uses and gratifications theory

The motivated sequence step that asks listeners to imagine the results that would follow if they adopt the recommended solution is which of the following

visualization