communication chapter 12

Julie is preparing an oral presentation on the Russian Revolution. She is scared that she will mispronounce some of the names of the historical figures in her report and embarrass herself in front of the class. Using cognitive restructuring, which of the following would be the best coping statement for her to use for this issue? Multiple choice question.

"I will practice saying the names beforehand until I'm comfortable with them."

When in doubt about the pronunciation of a word, how can you find the correct way to say it?

-Find it in a print dictionary with a pronunciation table. -Find and listen to the word in an online dictionary.

Which of the following are good strategies for improving eye contact when giving an extemporaneous speech?

-Focus on members who nod in agreement. -Be familiar with your content.

Which of the following individuals are likely to utilize the manuscript mode of delivery on the job?

-Inez, a news broadcaster -Jason, a politician giving an official statement

Sandra, a politician, has decided to use the memorized mode of delivery to announce her run for public office. Which of the following would be drawbacks of this decision?

-She won't be able to adapt her material or be spontaneous if there is a breaking news story. -She will not be able to respond to audience feedback during the speech.

Which of the following statements are true about state apprehension?

-Some anxiety can be helpful. -Practice helps to reduce anxiety. -Focusing on your audience helps you forget anxiety.

Which of the following can trigger an episode of communication apprehension?

-giving a report in front of your class -watching the students in your class speak before your turn comes -thinking about talking to an assembly

Which of the following are potential benefits of the memorized mode of delivery in public speaking?

-increased ability to use expressive gestures -extensive eye contact with the audience

Kayla is concerned about what to do with her hands when giving a speech in her history class. She is afraid she will look awkward or unnatural in her movements. How might Kayla resolve her concern?

-make sure that she is truly enthusiastic about her topic and material -practice her gestures in front of friends before the speech

Which of the following are characteristics of a strong delivery? Multiple select question.

-sounding authoritative -speaking smoothly

Which of the following are common articulation problems?

-substituting vowel sounds in the middle of a word -dropping final consonants

Which of the following affect a speaker's rate or speed of delivery?

-the speaker's situation and subject matter -how fast the speaker normally speaks

Which application of pitch will result in the audience's favorable perception of the speaker?

-using the full range of normal pitch

Caleb is working on improving the fluency of his speech before giving a report to his team at work. Which of the following should he do to become as fluent as possible?

Focus on the rhythm of the speech.

Which of the following statements about fluency is true?

It is possible to be too slick or smooth-talking.

Which of the following examples describes the extemporaneous mode of delivery in public speaking?

Jane prepares for her speech but does not rely heavily on her notes.

______ is the act of correctly articulating words

Pronunciation

Adam is developing his public speaking skills by receiving instruction from a tutor and by practicing his speeches with his roommate. What is the most important idea that Adam should take away from his skills training?

Rehearsal is very important in public speaking.

Casey is planning to use the extemporaneous mode of delivery for her speech at the Journalism Club dinner. What should she do?

She should create notes, look at them beforehand, and bring them to the dinner.

Which of the following is a disadvantage of the manuscript mode of delivery in public speaking?

The speaker can forget to connect with the audience.

Which of the following statements about vocal variety in speech delivery is correct?

Vocal variety enhances the audience's comprehension.

Which of the following requires that a public speaker use more bodily movement?

a longer speech

Which of the following scenarios involves the impromptu mode of delivery?

answering a question on a job interview

Miguel is working to improve the pitch of his voice for a presentation in his public speaking class. Which of the following is the best thing he can do to improve his performance?

ask his friend Kevin to listen to his speech and give feedback

Why do many speakers engage in vocalized pauses such as saying "ahh" or "um" between sentences in a speech?

because they fear moments of silence in their speech

In general, how do speakers use facial expressions to maintain a warm, positive relationship with the audience?

by smiling, as in conversation with a friend

Which of the following is a step in using cognitive restructuring to reduce public speaking anxiety?

developing coping statements to counteract each of your negative thoughts

When Carla says, "sumpinz up" ("something is up"), she is ______ incorrectly.

enunciating

The pronunciation and articulation of word sounds are together called ______.

enunciation

Which of the following would be the best mode of delivery for a politician to use at a political rally when delivering a typical campaign speech?

extemporaneous

Tania is a college student who has immigrated to New York from Colombia. She has been taking ESL classes and is giving an oral report in her sociology class. Which of the following should Tania keep in mind when delivering her speech?

eye contact

Victor raises his eyebrows when asking the audience a rhetorical question. Mireille smiles as she introduces herself to the audience.LaToya's eyes twinkle when she concludes her speech with a joke.These three speakers are using ______ to communicate nonverbally with the audience.

facial expressions

True or false: Projection is speaking with variations in volume.

false

Which of the following best defines communication apprehension?

fear of communicating with other people

In speech, delivery refers to ______.

how your voice and body affect your presentation

Julia wants to try systematic desensitization to reduce her fear of public speaking. What is the best place and time for her to begin the first steps of this process?

in her bedroom just before going to sleep

What might a speaker's lack of eye contact signal to an American audience?

lack of honesty

Janine is a Ph.D. student in English literature. She is going to present a paper at an important conference, where her colleagues will have the opportunity to ask her questions about her work. Which modes of delivery will Janine use during and after her presentation?

manuscript and impromptu

Non-native speakers can improve their public speaking delivery by looking up the ______ of unfamiliar words in online dictionaries.

pronunciation

What is the goal of systematic desensitization?

relaxation

The systematic work you do, through instruction and practice, to develop your public speaking skills is known as ______. Multiple choice question.

skills training

Which of the following would be a reason for a public speaker to periodically pause for effect during a speech? Multiple choice question.

so the audience can mentally answer questions

Kendall is nervous about her long presentation and isn't sure how to regulate her rate of delivery. What is the best advice that her public speaking professor can give her?

speak at the rate she normally does in casual conversation

Jason suffers from anxiety prior to presenting a proposal to a small group of his coworkers and his boss. This is the only instance in which he experiences this type of fear. What is Jason experiencing?

state apprehension

Kevin has an assignment to deliver an impromptu speech in his public speaking class. What should he do beforehand?

think of a topic that he knows a lot about and loves

Which of the following is a good reason to walk around during a speech?

to illustrate a new idea

Why might Aaron wish to use gestures effectively during a speech in his literature class?

to reveal his passion about the topic

True or false: Replacing the final "-ing" sound of words with the sound "-in" is a common articulation problem in English.

true

Carole is an effective speaker. She varies her rate and pitch, uses few but meaningful pauses, and alters her upward and downward inflections appropriately. In other words, Carole successfully employs vocal ______ in her speeches.

variety

Projection is speaking loudly enough for all to hear, whereas ______ is the relative loudness of your voice.

volume