CompTIA A+ Practice Test (220-902)

C

Users are sending jobs to a printer managed by a Windows 7 computer, but the jobs are not printing. The printer is online and connected. From your A+ test preparation, you know that you are supposed to stop and restart the print spooler. Where can you do this? A. Control Panel ➢ System B. Computer Management ➢ Device Manager C. Computer Management ➢ Services D. Control Panel ➢ Printers and Scanners

A

What feature of Windows 7 provides anti-spyware protection? A. Windows Defender B. Windows Firewall C. Windows Protector D. Windows Action Center

D

What feature of Windows 8 allows users to log into the OS, download apps from the Windows Store, and sync files to the cloud with only one sign-on? A. Microsoft SSO B. Login sync C. OneDrive D. Live sign in

B

What feature of Windows allows you to place icons of your favorite apps on the Start menu, desktop, or taskbar to get to them quickly? A. Sticking B. Pinning C. Posting D. Easy launch

B

What is the name of the user interface introduced with Windows 8? A. Aero B. Metro C. WinPE D. Windows Explorer

A

Which Windows 8 feature provides an area for users to tap or click tiles to open applications, websites, files, and other items? A. Start screen B. App center C. Windows Store D. Desktop

D

Which Windows 8 utility lets you view items in category view or classic view? A. Administrative Tools B. System Utilities C. Disk Management D. Control Panel

C

Which Windows feature, introduced with Vista, allows you to place customizable programs on the desktop, such as a clock or the weather? A. Charms B. Widgets C. Gadgets D. Sidebar

D

Which Windows feature, introduced with Vista, is designed to prevent unintentional or unauthorized changes to the computer by prompting for permission to continue? A. BitLocker B. PowerShell C. Security Center D. User Account Control

A

Which feature available in Windows Vista and Windows 7 is used to create a snapshot of file, even when the file is in use, for retrieval if the original file is accidentally deleted or overwritten? A. Shadow Copy B. Windows Backup C. OneDrive D. Easy Transfer

B

Which feature of Windows 7 allows all users (not just administrators) to encrypt files on an NTFS volume, even one file at a time, to increase data security? A. BitLocker B. EFS C. Shadow Drive D. OneDrive

C

Which feature of Windows 8 allows you to write script files based on the Microsoft .NET programming framework? A. OneDrive B. Event Viewer C. PowerShell D. Task scheduler

B,C

Which of the following are true statements about Windows To Go (WTG)? (Choose two.) A. It does not support BitLocker. B. It requires a USB 3.0 drive. C. It does not support OS upgrades. D. It is available in Windows 7 and Windows 8/8.1.

B,D

Which of the following features were first featured in a Microsoft operating system with Windows 8? (Choose two.) A. Pinning B. Windows Store C. PowerShell D. Charms

A

Which of the following file systems was not designed for hard drives but rather for optical media? A. CDFS B. ExFAT C. FAT32 D. NFS

B

You are at a Windows 7 command prompt. A process has frozen and is making the computer slow to respond. What is the syntax used to find the process and how much CPU time it has used? A. tasklist /s B. tasklist /v C. tasklist /svc D. tasklist /c

C

You are at a Windows 7 command prompt. There is a directory named d:\files that you want to delete. It currently has six subdirectories and dozens of files in it. Which command should you use to delete d:\files? A. del d:\files /s B. del d:\files /q C. rd d:\files /s D. rd d:\files /q

C

You are at a Windows 7 workstation command prompt. You want to know what the enforced set of Group and Local Policy settings are for a specific user. Which command can you use to understand this? A. gpedit B. gprefresh C. gpresult D. gpupdate

C

You are at a Windows 8 command prompt. Which command allows you to copy files and directories, copy NTFS permissions, and mirror a directory tree? A. copy B. xcopy C. robocopy D. copyall

D

You are at a Windows 8 workstation and have a command prompt open. Which of the following commands is used to refresh Group Policy settings and force their changes to take effect? A. gpedit B. gpresult C. gprefresh D. gpupdate

A

You are at a Windows 8.1 command prompt, and the directory you are in has a Windows cabinet file in it. Which command do you use if you want to get a file out of that cabinet file? A. extract B. expand C. unzip D. excab

A

You are at a Windows 8.1 command prompt, in the D:\users\jdoe\files directory. What command can you use to get to the D:\ directory? A. cd\ B. cd.. C. cd/ D. cd:\

A

You are at a Windows 8.1 command prompt. A remote Windows 7 workstation named Wanda is misbehaving and needs to be shut down. What is the proper syntax to shut down this remote system? A. shutdown /r /m \\wanda B. shutdown /s /m \\wanda C. shutdown /r /c \\wanda D. shutdown /s /c \\wanda

C

You are at a Windows 8.1 command prompt. Which command can you type to see a list of system commands available to you? A. dir B. list C. help D. cmd

A

You are at a Windows Vista command prompt. You believe that one of the Windows system files is corrupt. Which command should you use to scan and repair problematic system files? A. sfc /scanfile B. sfc /scannow C. sfc /verifyfile D. sfc /revert

C

You are at a Windows Vista command prompt. You need to create a directory named files on the D: drive. What is the proper command and syntax to do this? A. cd d:\files B. cd files d:\ C. md d:\files D. md files d:\

B

You are at a Windows command prompt. You remember the name of the command-line tool that you want to run, but you don't remember the switch you need to use with it. What switch can you use to show the context and switches used for that command? A. /help B. /? C. /* D. /#

B

You are creating a network for a small office with Windows 7 and Windows 8/8.1 workstations. They do not want centralized security, but they want it to be easy to share printers and files, including libraries. What type of network setup should you recommend? A. Workgroup B. HomeGroup C. Distributed D. Domain

C

You are going to install a Windows 8.1 workstation from an image located on a server. What does the workstation need to support to enable this installation? A. Netboot B. Unattended installation C. PXE boot D. USB boot

B

You are installing Windows 7 on a workstation. You want to format the hard drive with a file system that is also supported by Linux. Which file system should you choose? A. NTFS B. NFS C. ext3 D. ext4

D

You are installing a Windows Vista workstation. When joining the network, it asks for the location of your computer. The choices are Home, Work, and Public. Which of the following statements about these choices is true? A. Home and Work have network discovery turned on, but Home has Windows Firewall turned off. B. Home has network discovery turned on and Windows Firewall turned off. C. Home and Work have network discovery turned on but Windows Firewall turned off. D. Home and Work have network discovery turned on.

D

You are installing a new network for a small office. They are concerned about security and therefore want it managed by one computer. When installing the Windows computers, what type of network setup will you choose? A. Workgroup B. HomeGroup C. Distributed D. Domain

C

You are looking at a Windows 7 workstation's hard drives using the Disk Management utility. You want to find the partition that the computer boots from. What must the partition be marked? A. Basic B. Primary C. Active D. Bootable

C

You are looking for general information about a Windows workstation's hardware resources. Which command do you need to type into the Run box to display the utility shown here? A. DXDIAG B. COMPMGMT C. MSINFO32 D. MMC

B

You are migrating user files and applications for a few user accounts from Windows Vista to Windows 7. Which tool does Microsoft recommend you use to make this transfer? A. User State Migration Tool (USMT) B. Windows Easy Transfer (WET) C. Windows Migration Tool (WMT) D. User Accounts in Control Panel

C

You are planning to install Windows 7 on several dozen computers that will join an existing Windows Server domain. What is the least powerful edition of Windows 7 you can install on these client computers? A. Windows 7 Enterprise B. Windows 7 Starter C. Windows 7 Professional D. Windows 7 Home Premium

A

You are preparing to install Windows 8.1 on a computer with a solid-state drive (SSD). What does Microsoft recommend you run to optimize performance on this drive? A. WinSAT.exe formal B. WinSAT.exe prepop C. WinSAT.exe moobe D. WinSAT.exe media

B

You are preparing to make major configuration changes to a Windows 8.1 workstation. Before you begin, which command can you run to ensure that there is a current restore point for the workstation? A. MSRA.EXE B. RSTRUI.EXE C. MSTSC.EXE D. COMPMGMT.MSC

C

You are trying to troubleshoot a remote Windows 7 workstation and want to use Remote Assistance. However, the workstation will not allow you to connect. Where do you tell the user to go to enable Remote Assistance connections to her computer? A. Computer Management ➢ Remote B. Advanced Security ➢ Remote C. System Properties ➢ Remote D. Network and Sharing Center ➢ Remote

B,D

You are working at a Windows 7 command prompt. Which of the following commands require administrative privileges to run? (Choose two.) A. chkdsk B. diskpart C. tasklist D. sfc

A

You are working on a Windows 7 workstation and need to perform a management task. However, you can't remember the name of the utility that you need to use. Which management tool provides a list of other useful Windows management tools for you and lets you launch them by clicking their name? A. MSCONFIG.EXE B. EVENTVWR.EXE C. TASKMGR.EXE D. CONTROL.EXE

B,D

You are working on a Windows 8.1 workstation and want to view statistics for how busy the processor is and how much memory is in use. Which two of the following tools will easily allow you to do this? (Choose two.) A. CONTROL.EXE SYSTEM B. COMPMGMT.MSC C. SERVICES.MSC D. PERFMON.EXE

D

You are working on a Windows workstation and do not know what edition of Windows it is running. Which command can you type in the search box to determine the edition and display the information shown here? A. wined B. winspec C. wininfo D. winver

A

You believe that someone is trying to hack into a Windows 8.1 workstation using brute-force methods to guess the password. To deter the attacker, you want to lock out the account if there are five failed login attempts. Which management tool should you use to configure this? A. SECPOL.MSC B. COMPMGMT.MSC C. SECMON.EXE D. MSRA.EXE

A,D

You have a Windows 7 Professional computer set up in a workgroup, and you need to perform some routine management tasks on it. Which of the following can you configure through the Computer Management MMC? (Choose two.) A. Hard drives B. File permissions C. Windows Firewall D. Shared folders

B

You have a Windows 7 Professional computer with multiple printers installed. Which of the following administrative tools allows you to manage multiple print servers and printers from a single interface? A. Printers app in Control Panel B. Print Management C. Device Manager D. Services

C

You have a Windows 7 Professional workstation configured in a workgroup. You want to configure the workstation to require users to reset their passwords every 90 days. Which management utility should you use to do this? A. Users and Groups B. System Configuration C. Local Security Policy D. Advanced Security

B

You have a Windows 7 command prompt open. You are in the D:\users directory and want to copy all 20 of the files with a .doc extension into the D:\files directory. Which of the following statements is true? A. You need to copy the files one at a time. B. You can use the command copy *.doc d:\files. C. You can use the command copy all.doc d:\files. D. You can use the command copy .doc d:\files.

B

You have a Windows 7 workstation and need to configure programs to load upon startup. Which management tool should you use to do this? A. Task Scheduler B. System Configuration C. Computer Management D. Programs and Applications

D

You have a Windows 7 workstation configured in a workgroup. Before you reboot your computer to apply a change, you want to be sure that no one else is remotely connected to your workstation. Which administrative tool can you use to do this? A. Users and Groups B. Performance Monitor C. Control Panel ➢ Networking D. Task Manager

B

You have a Windows 7 workstation that you suspect has faulty memory. Which Microsoft tool should you use to check it? A. Device Manager B. Windows Memory Diagnostics C. Task Scheduler D. Computer Management

A

You have a Windows 7 workstation, and you are planning system configuration changes. Which utility allows you to make a backup of your system configuration before making these changes? A. System Restore B. Windows Backup C. BitLocker D. OneDrive

C

You have a computer running Windows 7 Home Premium 64-bit and you want to upgrade to Windows 7 Ultimate 64-bit. What should you run to determine whether your computer can support the new operating system? A. Hardware Compatibility List B. Windows Upgrade Assistant C. Windows Upgrade Advisor D. Windows Easy Transfer

B

You have chosen to install Windows 8 Pro on a workstation that is currently running Windows 7 Professional. You choose a Custom installation and format the hard drive. What type of installation are you performing? A. Migration B. Clean C. Upgrade D. Incremental

D

You have chosen to install Windows 8 Pro on a workstation that is currently running Windows 7 Professional. You choose a Custom installation but do not format the hard drive. Which of the following statements is true regarding Windows 7 Professional? A. It is permanently removed from the hard drive. B. Its settings are migrated to Windows 8, and it is removed from the hard drive. C. It remains available as a dual-boot option for 28 days and then is removed from the hard drive. D. Its files are placed in a folder named Windows.old and retained for 28 days and then is removed from the hard drive.

C

You have just configured an alternative IP address on a Windows 8.1 workstation. What is the purpose of configuring this alternative address? A. To allow the workstation to participate on multiple networks B. To allow the workstation to have an IPv4 and IPv6 address at the same time C. To provide an available address if the first choice is not available D. To mask the IP address and hide the workstation's identity

D

You have just upgraded a Windows XP Home computer to Windows Vista Home Basic. A few days after the upgrade is complete, you reboot the computer and it tells you that you can use Windows Vista for only 25 more days. What must you do to remove this message? A. Purchase a full version of Windows Vista Home Basic. B. Upgrade to Windows Vista Home Premium. C. Register Windows Vista Home Basic. D. Activate Windows Vista Home Basic.

B

You have purchased a dozen Windows 8.1 workstations from a computer vendor. The vendor has set aside space on the hard drive to hold an extra copy of key operating system files. What is this space called? A. Restore partition B. Recovery partition C. Reinstallation partition D. System image

A

You have recently connected your Windows 7 workstation to a cloud storage service. You want to ensure that the cloud-based service synchronizes with your desktop every morning at 2:30 a.m. Which Windows management utility should you use to enable this? A. Task Scheduler B. Event Viewer C. Component Services D. Data Sources

D

You have recently made some configuration changes to a Windows 8.1 workstation, and now it's behaving erratically. You reboot the computer and enter the Windows Recovery Environment. What should you do to roll back those recent changes? A. Recover B. Refresh C. Reset D. Restore

B

You have several Windows 7 and Windows 8.1 workstations on your network. Before any operating system patches get applied to your workstations, you want to review them. Which tool do you configure this setting in? A. Windows Patch Management B. Windows Update C. Computer Management D. System Configuration

C

You have several important files on your computer that you can't afford to lose. Which Windows utility should you run to ensure that you have a replica of these files? A. System Restore B. Disk Management C. Backup D. Remote Desktop

D

You need to check the integrity of key Windows system files on the C: drive, which are hidden from view by default. Which tool can you use to allow you to view hidden files? A. Computer Management B. System Configuration C. Local Security Policy D. Windows Explorer

B

You need to establish a connection to a remote desktop. Which Windows system utility allows you to set up and configure this type of connection from the command line or through a graphical interface? A. MMC B. MSTSC C. RDPCON D. DXDIAG

C

You need to format a hard drive so you can install Windows 7 on it. Which file system will you not be able to choose? A. NFS B. FAT32 C. ext4 D. NTFS

A

You need to install Windows 7 onto several client computers that currently have no OS. You have created a PXE server and will perform the installation over the network. What is required to create the PXE environment? A. WinPE B. WinRE C. A flash drive D. Netboot

A,C,E

You need to install a copy of Windows 7 onto a PC with no current operating system. Which boot methods are acceptable to begin this installation? (Choose all that apply.) A. PXE B. CD-ROM C. USB D. Internal hard drive E. DVD

A

You want to create a backup of your Windows 8.1 system configuration so you can restore it in the event of a system crash. What should you create? A. Restore point B. System restore C. Windows backup D. Shadow copy

C

Your Windows 7 workstation has one physical hard drive with one partition that takes up the entire drive. You want to create a second partition on the drive. What is the easiest way to accomplish this? A. Delete the partition and re-create two partitions. B. Create a secondary partition within the existing partition. C. Shrink the partition and create a second one in the empty space. D. Change the partition into a split partition.

A

Your manager has a laptop running Windows 8.1. She wants to configure the laptop so that when she is on battery power, the display shuts off after five minutes of inactivity. When the laptop is plugged in, she wants the display to stay active for up to 45 minutes of inactivity. Where should she configure these settings? A. Control Panel ➢ Power Options B. Control Panel ➢ Computer Management C. Control Panel ➢ Performance Monitor D. Control Panel ➢ System Configuration

D

Your manager has asked you to investigate the possibility of installing a database on a Windows 8.1 computer. Which Windows administrative tool would you use to view the installed database drivers on the computer? A. Local Security Policy B. Component Services C. Device Manager D. Data Sources

D

Your manager has asked you to prepare for an unattended installation of 50 Windows 7 workstations, each with the same hardware. What type of installation will be most efficient for this type of installation? A. Clean B. Upgrade C. Custom D. Image deployment

C

A junior technician is trying to troubleshoot a Windows 8.1 workstation, and he is having some problems. You go to help, and when you get there, he has opened the utility you see here. Which utility is he running? A. TASKMGR.EXE B. CONTROL.EXE C. MSCONFIG.EXE D. MSINFO32.EXE

A

The ability to have a Windows taskbar appear on multiple monitors was introduced with what version of Windows? A. Windows 8 B. Windows 7 C. Windows Vista D. Windows 8.1

B

Which feature of Windows Vista, Windows 7, and Windows 8/8.1 allows you to use a removable drive as temporary cache space to speed up the system? A. OneDrive B. ReadyBoost C. Shadow Copy D. Windows Easy Transfer

C

Which version of Windows was the first to feature side-by-side apps, where two applications can be snapped to the side of a widescreen display, each taking up half of the screen? A. Windows Vista B. Windows 7 C. Windows 8 D. Windows 8.1

B

You are at a Windows Vista command prompt. What command can you type to close the command prompt window? A. quit B. exit C. close D. /x

B

You are talking with a vendor about configuration changes you need to make to several Windows 8 workstations. You decide you should take notes so you do not forget the instructions. What application comes with Windows and allows you to create and edit basic text documents? A. Word B. Notepad C. WordPad D. Command

B,D

You want to configure a Windows 8.1 workstation to boot from an external hard drive. Which of the following must be true for that to happen? (Choose two.) A. The drive must be USB. B. The computer's BIOS must support it. C. BitLocker needs to be enabled. D. The external drive must be listed in the BIOS boot order.

A

A Windows 7 computer in your office is being used as a file server by the sales team. There is a folder on the D: drive named DailyReports where the sales team files their reports. The D: drive is now full. What is the easiest way to provide more capacity and not disrupt access to the folder? A. Mount a new hard drive as a subfolder in DailyReports. B. Extend the D: partition so it has more room. C. Add another hard drive and create an array for the D: drive. D. Split half of the data from the D: partition into a different partition.

C

A Windows 7 workstation on your network has corrupted key operating system files. What is the most efficient way to repair this installation without losing the user's files? A. Boot to the Windows 7 DVD and perform a clean install. B. Boot to the network and perform a remote network installation. C. Boot into the Windows RE and repair the installation. D. Boot to the recovery partition and reset Windows 7.

D

A Windows 7 workstation will not boot properly. Upon boot, you receive the error message Boot sector not found. You boot to the Windows installation CD and enter the Windows Recovery Environment. Which command should you use to fix this error? A. bootrec.exe /scanos B. bootrec.exe /rebuildbcd C. bootrec.exe /fixmbr D. bootrec.exe /fixboot

B

A Windows 8 workstation appears to have an application that's locked up, but the keyboard is still responsive. Which system tool can you use to kill the application? A. Performance Monitor B. Task Manager C. Computer Management D. MSCONFIG

C

A Windows Vista user uses a lot of memory-intensive applications and has been recently getting "out of memory" error messages. Her computer has 16GB RAM and can't be upgraded any further. You want to ensure that her system has ample virtual memory as well; what is the minimum recommended size that her swap file should be? A. 8GB B. 16GB C. 24GB D. 48GB

D

A client wants to install a new video game, and he's read that the game requires DirectX 11. He's afraid that his Windows 8.1 computer doesn't support this version; which command should you tell him to run to see whether he's correct? A. MSTSC B. MSINFO32 C. MMC D. DXDIAG

D

A member of your sales team wants to work from a remote location while traveling. The location he is going to does not have high-speed Internet, and he will be connecting to the network using a modem. When Windows Vista asks what type of networking connection he wants to establish, what should he choose? A. WWAN B. Wired C. Wireless D. Dialup

A

A user has poor eyesight and is having trouble reading the small fonts on his monitor, including desktop icons. What should you do to make everything on the desktop appear larger? A. Open Control Panel ➢ Appearance and Personalization and decrease the resolution. B. Open Control Panel ➢ Appearance and Personalization and increase the resolution. C. Open Control Panel ➢ Appearance and Personalization and decrease the refresh rate. D. Open Control Panel ➢ Appearance and Personalization and increase the refresh rate.

D

A user reports that her Windows 8.1 workstation seems to be having issues with the operating system. You want to repair the installation but allow her to keep her personal files and apps. Which option should you choose in the Windows Recovery Environment? A. Reset B. Restore C. Recover D. Refresh

A,C

A user wants to ensure that their hard drive is encrypted for maximum data security. What are two commands you can have the user type into the Run box to see whether the BitLocker Drive Encryption Service is enabled? A. SERVICES.MSC B. PERFMON.EXE C. COMPMGMT.MSC D. BLDES.MSC

C

A user's Windows 7 workstation is having memory issues. You want to look and find the user's virtual memory file to see how large it is and whether it has enough space on the hard drive. What is the name of the file you are looking for? A. VMM32.SYS B. SWAPFILE.SYS C. PAGEFILE.SYS D. VMEMORY.SYS

D

A user's Windows 7 workstation seems to be using an excessive amount of memory. Which management tool can you use to identify the application that is using the most memory? A. Performance Monitor B. Computer Management C. Windows Memory Diagnostics D. Task Manager

D

A user's Windows 8.1 workstation is getting "out of memory" errors. Upgrading the physical RAM is not an option, so you want to increase the amount of virtual memory available. Where do you do this? A. Control Panel ➢ Computer Management ➢ Advanced System Settings ➢ Performance B. Control Panel ➢ Memory ➢ Advanced System Settings ➢ Performance C. Control Panel ➢ Device Manager ➢ Advanced System Settings ➢ Performance D. Control Panel ➢ System ➢ Advanced System Settings ➢ Performance

D

After you install Windows 8.1, you notice that an application called Windows Firewall is enabled. What is Windows Firewall designed to help protect your computer against? A. Viruses and worms B. Spyware C. Fires D. Malicious network traffic

B

For which operating system can you get a preconfigured virtual machine (that runs in the Windows Virtual PC emulator) that allows users to run Windows XP-based applications? A. Windows Vista B. Windows 7 C. Windows 8 D. Windows 8.1

A

Microsoft offers users free access to a cloud-based storage account. What is the name of that service? A. OneDrive B. WinCloud C. Shadow Copy D. Microsoft Cloud

A,D

One of your technicians needs to use the Task Manager utility. What are two ways she can open Task Manager? (Choose two.) A. Press Ctrl+Alt+Delete and then click Task Manager. B. Press Ctrl+Shift+T. C. Press Ctrl+Alt+T. D. Press Ctrl+Shift+Esc.

D

One of your workstations is running Windows 7 and has been occasionally crashing. You believe it's an OS issue and not a hardware issue. You decide to upgrade the computer to Windows 8.1; however, you want to avoid continuing to have errors if they were software-related. What type of installation should you perform? A. Upgrade B. Unattended C. Migration D. Clean

D

Sitting at a Windows 8.1 command prompt, you want to delete the read-only doc.txt file in the directory you are in. You do not want Windows to ask you for permission to delete the file. What is the syntax to delete the file? A. del doc.txt /y /r B. del doc.txt /y /f C. del doc.txt /q /r D. del doc.txt /q /f

B,C

The data storage partition on your Windows 7 workstation is nearly out of room. It's configured as a basic volume. What needs to be true for you to extend this partition? (Choose two.) A. You need to convert it to a dynamic volume. B. It must be formatted with NTFS. C. It must be extended into contiguous free space. D. It must be a primary partition.

B

The hard drive performance on your Windows 7 workstation has deteriorated over time. To attempt to help performance, you want to ensure that files on the hard drive are written in contiguous blocks. Which administrative tool should you use to make this happen? A. Disk Management B. Disk Defragmenter C. Disk Optimizer D. Device Manager