Computer Technology 14 Quiz 1- Chapter 1, 3, 12 - 13

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A user reports that their PC does not work. Which of the following would be the BEST for the technician to ask the user to get further information?

"What exactly does not work?"

What two event types are used only in the Security log?

- Audit Success - Audit Failure

You organize information under the root of a hard disk partition by using which of the following?

- Folders - Directories

What three functions does a home server PC provide?

- Media streaming - File sharing - Print sharing

When using Performance Monitor, which settings are defined to track resource usage?

- Objects - Counters

A technician is about to put a computer back into service that has not been turned on for many months. It was healthy when taken out of service and boots quickly without any problems. Which of the following actions would be a best practice to begin computer maintenance?

- Run antivirus updates - Run Windows updates

Which of the following are organized inside the Registry's root keys?

- Subkeys - Values

The Aero feature is found in which of the following operating systems?

- Windows 7 Home Premium - Windows Vista Enterprise

How do you open the Registry Editor from the command prompt?

- regedit - regedt32

What pass rate should you strive for on the practice questions?

90%

Which of the following explains why a tablet OS loads quicker than a laptop OS?

A SSD drive loads data much faster than a SATA drive.

When you install an operating system alongside an existing operating system, what do you create?

A multiboot installation

What is a thin client?

A system designed to handle only very basic applications with the minimum hardware required by the operating system.

Which of the following user account should be renamed to adhere to security best practices?

Administrator

Which tab in Task Manager can you use to end an application that has experienced a general protection fault and isn't responding to keyboard or mouse input?

Applications

When configuring user accounts, which of the following should a technician perform?

Assign the minimum required access to the users

Which of the following allows a user to reset their password with a series of security questions that only the user should know?

Authentication

Which of the following statements about booting Windows is true?

BIOS looks for the MBR, which finds the boot code that launches bootmgr.

What is most common boot method for installing Windows 8?

Boot to a Windows DVD

32-bit programs are installed into which folder by default in a 64-bit edition of Windows?

C:\Program Files (x86)

The user, Mike, has downloaded files with his Web browser. Where will they be stored by default?

C:\Users\Mike\Downloads

Which of the following file system types is used for optical media?

CDFS

Which of the following commands, in Windows 7, could a technician use to schedule a disk integrity scan upon next boot?

CHKDSK

Which Windows 8 feature did Microsoft not include in Windows 10?

Charms bar

Which certification is considered a requirement for entrance into the IT industry?

CompTIA A+ certification

After becoming CompTIA A+ certified, what's the next certification you should attain?

CompTIA Network+

Which of the following tools enables programmers to share objects between applications and computers?

Component Services

Which container holds the most common Windows 7 MMC snap-ins, divided into the Systems Tools, Storage, and Server Applications and Services categories.

Computer Management

A user states that when they power on their computer, they receive a "Non-bootable drive" error. The user works with external storage devices to transport data to their computer The user stated that the computer worked fine the day before. Which of the following should be checked FIRST to resolve this issue?

Device boot order

In the System Configuration Utility, which mode can you use to load only basic devices and services while troubleshooting a problem?

Dignostic

A contractor needs to destroy several drives containing confidential information so that they can never be used again. Which of the following destruction methods would BEST accomplish this task?

Drill into the hard drives.

A technician is working on an issue and has identified the problem and worked out the cause. Which of the following would MOST likely be the NEXT step the technician should be make?

Establish a plan of action

Which Device Manager status icon indicates that a device is conflicting with another hardware device?

Exclamation point

A technician would like to dispose of a hard drive that is not longer needed. According to company policy, all contents of the disk should be deleted before disposal. Which of the following OS command line tools should be use?

FORMAT

Which Mac OS X feature is functionally equivalent to Windows File Explorer?

Finder

A technician would like to ensure all previous data is erased before reloading Windows 7 Home Premium onto a laptop. Which of the following procedures would accomplish this?

Full format

Which of the following root keys contains the data for a systems's non-user specific configurations?

HKEY_LOCAL_MACHINE

What does CompTIA call a PC case built for a home theater?

HTPC

A floppy or CD-ROM that isn't bootable in a bootable drive can cause which boot error or errors?

Invalid boot or non-system disk error

A technician is trying to setup a non-domain user account on a workstation, but receives the following error message "Password does not meet the complexity requirements." Which of the following utilities should the technician use to identify the criteria?

Local Security Policy

A user has too many applications starting when they log into windows. From the command line, which of the following tools is the FASTEST option to prevent these applications from running on startup?

MSCONFIG

Which Windows XP GUI utility allows you to view, disable, and enable services and software that run at startup?

Msconfig

For additional security, what file system in Windows NT, 2000, XP, or 7 would you use?

NTFS

If a computer successfully boots, but the operating system interface doesn't load properly, what type of error has occurred?

Operating system load error

A user states their Windows XP desktop PC fails to boot to the Windows logo. Which of the following tools could a technician use to help diagnose if there is a pre-boot failure?

POST card (for XP & 7 - extension card connected to motherboard and shows #'s code.)

A technician has 50 identical computers that need to be upgraded to the Windows 7 OS, and are capable of booting from the network. They are running a Gigabit network with a Windows deployment server. Which of the following will be the BEST to use in this scenario?

PXE (Pre-execution environment)

Hard disks are divided into usable storage space through...?

Partitions

What company administers the CompTIA A+ certification exams?

Pearson VUE

Which of the following has the HIGHEST level rights?

Power User

Which tab in Task Manager can you use to determine if an application is overloading the CPU?

Processes

Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?

Programs and Features

What is the most important component for building a virtualization workstation?

RAM

Which desktop management feature enables a user to share control of his or her computer with someone on a network or the Internet to provide assistance for a problem?

Remote assistance

Which of the following paths would open Administrative Tools in Windows 8.1?

Right-click the start button and select Administrative Tools from the context menu.

How many study hours to pass the CompTIA A+ exams does Mike recommend to a person just starting out learning PC repair?

Roughly 240

A technician is creating an image that will be used to deploy Window s7 to 100 PCs. Which of the following tools should be used to accomplish this?

SYSPREP (System Preparation)

What is the very first step you should take to pass the CompTIA A+ exams?

Schedule the exams

Which term describes a combination of many updates and fixes in Windows Vista/7?

Service pack

What Windows app in Windows 10 combines many utilities into a unified tool?

Settings

What Mac OS X feature is essentially multiple Desktops?

Spaces

A user does not want their kids to be able to install software on their home. Which of the following types of account should the user set up in Windows 7?

Standard

A technician needs to rebuild a computer that had a virus. Which of the following data destruction methods should be used to ensure the virus has been successfully erased before reinstalling the operating systems, programs, and all user data?

Standard format

Which of the following tabs under MSCONFIG would allow a technician to configure all the applications that launch at boot?

Startup

Which type of restore points are created when Windows detects the beginning of a request to make a system configuration change?

System checkpoints

A PC is running slower than usual. Which of the following tools would BEST diagnose the possible bootleneck?

Task Manager

What's the GUI utility that provides information on processes that are running on your computer?

Task Manager

Sven calls the Help Desk to complain that a certain program (I won't name names here) has locked up. In such a scenario, which tool should Sven use to force the program to quit and how should he open the program?

Task Manager; press CTRL-SHIFT-ESC to open

What feature of Mac OS x is equivalent of the command-line interface in Windows?

Terminal

If you do not complete the activation process for Windows 7, what will happen to your computer?

The computer will work fine for 30 days and then Window swill be disabled.

What does driver signing from Microsoft mean?

The driver has passed a series of tests in the WHQL (Windows Hardware Quality Labs) that ensure driver quality.

A user reports that their PC boots up to a screen that reads "OS not found". Which of the following would be the MOST likely cause of this problem?

The user has a USB key attached.

You can use Event Viewer to view the events recorded on another computer.

True

How many exams do you need to pass to become CompTIA A+ certified?

Two

What is the default Ubuntu desktop environment?

Unity

If Windows locks up during the installation, what should you do?

Unplug the computer and restart the installation process.

Which types of files in a Service Pack are included to enhance the current operating system and some of its features, making it easier to use or adding functionality?

Updates

A user would like to run a copy of Windows XP for testing; however, the user is currently using a Windows 7 PC. Which of the following technologies should a technician recommend in order for the user to have access to both systems simultaneously?

Virtualization

Which version of Windows is not tested on the 2015 versions of the CompTIA A+ exams?

Windows 10

Which of the following operating systems supports full BitLocker functionality?

Windows 7 Enterprise

Which of the following operating systems supports full usage of 8GB DDR2 RAM?

Windows 7 Home Premium x64

In which of the following operating systems doe sWindows XP mode come as a free download to be used for application compatibility?

Windows 7 Professional

A technician is tasked with building three systems that are capable of utilizing the new Windows Home Group functionality. Which of the following versions of Windows would need to be used?

Windows 7 only

Which of the following allows a user to enable XP mode?

Windows 7 professional

Which version of Windows introduced the Metro UI?

Windows 8

You've just replaces Jane's Windows 7 PC with a new Windows 8.1 machine. What post-installation tool should you run to make the transition as painless as possible for her?

Windows Easy Transfer

Which domain receives the most coverage in the 220-902 exam?

Windows Operating Systems

An outdated device driver that needs to be updated can cause which operating system load errors or errors?

Windows Protection Error-illegal operation

If your computer is using an outdated device driver, what type of operating system load error can occur?

Windows Protection Error-illegal operation

What is the name of the program that boots Windows?

bootmgr

Tim needs to register an important .DLL file as a command component in the Registry. What command-line tool should he use?

regsvr32

What is the name of the command-line version of the Task Manager?

tasklist

What is the primary CompTIA Web site?

www.comptia.org


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