Connect #2 Review and Reflection
22- _____ refers to learning that is learner initiated. Multiple Choice Knowledge management Continuous learning Formal learning Informal learning Explicit knowledge
Informal learning Explanation Informal learning refers to learning that is learner initiated, involves action and doing, is motivated by an intent to develop, and does not occur in a formal learning setting.
29- ________ analysis involves determining the business appropriateness of training, given the company's business strategy. Multiple Choice Person Organizational Task Information Market
Organizational Explanation Organizational analysis considers the context in which training will occur. It involves determining the business appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers for training activities.
19 - Official Chair Inc. is looking for experienced ergonomic design engineers and wants to keep training costs to a minimum. The upper management instructs its HR team to develop a test that would test the design and ergonomic knowledge of the potential engineering candidates. This test is a ________ valid test. Multiple Choice predictive subjective criterion-related content concurrent
content Explanation Content validation is performed by demonstrating that the questions or problems posed by the test are a representative sample of the kinds of situations or problems that occur on the job. A test that is content valid exposes the job applicant to situations that are likely to occur on the job, then tests whether the applicant currently has sufficient knowledge, skill, or ability to handle such situations.
2- Forecasting can use statistical or __________ methods. Multiple Choice experimental historical scientific judgmental experiential
judgmental Explanation Forecasting can use either statistical methods or judgmental methods.
28- A firm focuses on organizational and person analysis during the ________ stage in the training design process. Multiple Choice needs assessment employees' readiness assessment learning environment development transfer of training training methods selection
needs assessment Explanation The first stage in the training design process is to assess needs to determine if training is needed. It involves organizational, person, and task analysis.
9- Which of the following is a method used to reduce an expected labor shortage that is low on revocability? Multiple Choice overtime new external hires temporary employees outsourcing retrained transfers
new external hires Explanation Hiring new external recruits is a method that is low on revocability. The other options are high on revocability.
11- One of the predictions for not succeeding when being hired into the C-suite is not being able to fit the Multiple Choice organizational culture. job requirements. travel requirements. time demands.
organizational culture. Explanation Executive leaders must be able to not only fit the job expectations but also what is needed with regard to organizational culture. Executive leaders directly influence the culture of organizations.
12- If the organization desires to change the culture, it may have to hire individuals who will influence change by hiring against Multiple Choice type. resources. goals. strategy.
type. Explanation If the organization's culture needs to be changed, it may be necessary to hire against "type." In other words, if the culture is passive aggressive, then you will want to hire individuals who will be of a different type to assist in changing the culture of the organization, whereas if the organization has an aggressive culture, it will be important to hire against type by employing someone with the skills to manage the culture appropriately.
10- When applicants' reactions to recruiters are examined, ________ are the two traits that stand out the most. Multiple Choice warmth and informativeness age and gender race and experience warmth and age experience and gender
warmth and informativeness Explanation Two traits stand out when applicants' reactions to recruiters are examined. The first, which could be called "warmth," reflects the degree to which a recruiter seems to care about the applicant and is enthusiastic about her potential to contribute to the company. The second characteristic could be called "informativeness."
27- E-learning is likely to replace the blended learning approach when face-to-face interaction is required. True or False
False Explanation Due to the limitations of online learning related to technology, trainee preference for face-to-face contact with instructors and other learners, and employees' inability to find unscheduled time during their workday to devote to learning from their desktops, many companies are moving to a hybrid, or blended, learning approach.
20- What is generalizability? Multiple Choice The ability to minimize the amount of inference involved on the part of judges. The degree to which the validity of a selection method established in one context extends to other contexts The degree to which the result of a measurement, calculation, or specification can be depended on to be accurate The ability to measure exactly what the test is supposed to measure The ability to establish criterion-related validity
The degree to which the validity of a selection method established in one context extends to other contexts Explanation Generalizability is the degree to which the validity of a selection method established in one context extends to other contexts. There are two primary "contexts" over which people like to generalize: different situations (jobs or organizations) and different samples of people.
5- The purpose of setting specific quantitative goals is to focus attention on the problem and provide a benchmark for determining the relative success of any programs aimed at redressing a pending labor shortage or surplus. True or False
True Explanation The purpose of setting specific quantitative goals is to focus attention on the problem and provide a benchmark for determining the relative success of any programs aimed at redressing a pending labor shortage or surplus.
6- The typical organizational response to a labor shortage has been either hiring temporary employees or outsourcing, responses that are fast and high in revocability. True or False
True Explanation The typical organizational response to a labor shortage has been either hiring temporary employees or outsourcing, responses that are fast and high in revocability.
26- Training is a planned effort by a company to facilitate the learning of job-related competencies, knowledge, skills, and behaviors by employees. True or False
True Explanation Training is a planned effort by a company to facilitate the learning of job-related competencies, knowledge, skills, and behaviors by employees. The goal of training is for employees to master the knowledge, skills, and behaviors emphasized in training and apply them to their day-to-day activities.
17- Validity is the extent to which performance on a measure is related to performance on the job. True or False
True Explanation Validity is the extent to which performance on a measure is related to performance on the job. A measure must be reliable if it is to have any validity.
16 - Reliability refers to the measuring instrument rather than to the characteristic itself. True or False
True Explanation Reliability refers to the measuring instrument rather than to the characteristic itself. Reliability can be estimated in several different ways, and most of these rely on computing a correlation coefficient.
24- Which of the following training methods is used in the management leadership program? Multiple Choice action learning adventure learning e-learning behavior modeling blended learning
action learning Explanation In action learning, teams work on an actual business problem, commit to an action plan, and are accountable for carrying out the plan.
30- If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices? Multiple Choice ensuring that employees have product knowledge ensuring that employees understand their roles dedicating physical space to encourage teamwork ensuring that employees have opportunities to develop training the local workforce in company culture
dedicating physical space to encourage teamwork Explanation If an organization decides to take a strategic initiative of enhancing innovation and creativity, its training program is likely to dedicate physical space to encourage teamwork, collaboration, creativity, and knowledge sharing.
21- Just Born managers encourage employees to complete action plans as a way to Multiple Choice evaluate training programs. identify training needs. encourage transfer of training. create a learning environment. conduct a cost-benefit analysis.
encourage transfer of training. Explanation Ensuring that the knowledge, skills, and behaviors learned in training translate to job performance is important to worker success, and can be measured. Linking pay raises to completion of action plans is one way managers can show support for transfer of training.
13- In manufacturing, the core HR practices are more robust than in ________ services. Multiple Choice health educational financial food
financial Explanation Because manufacturing functions in a team environment, the foundational HR practices are typically more robust than in financial services. The staffing process in manufacturing provides a leveling effect that strengthens its core functions, whereas in financial services essentially every senior hire has the ability to make a credit decision putting the organization in greater financial risk.
1- What should be Alicia's first step? Multiple Choice check with her colleagues in the industry for possible new hires get together with company execs for a planning session set goals for hiring new staff forecast labor supply and demand within the company once video work starts take out a recruitment ad in the local newspaper
forecast labor supply and demand within the company once video work starts. Explanation The first step in the planning process is forecasting. The primary goal is to predict areas in the organization where there will be future labor shortages or surpluses.
7- The process of attempting to ascertain the supply of and demand for various types of human resources is called Multiple Choice outsourcing. downsizing. delegation. forecasting.
forecasting Explanation In personnel forecasting, an HR manager attempts to ascertain the supply of and demand for various types of human resources.
4- After forecasts of labor demand and supply are known, what comes next in the planning process? Multiple Choice budget review program implementation program evaluation employee appraisals goal setting and strategic planning
goal setting and strategic planning Explanation Once forecasts for labor demand and supply are known, the second step in HR planning is goal setting and strategic planning.
3-Statistical methods are excellent for capturing what type of data? Multiple Choice subjective data scientific data historical trends expert data
historical trends Explanation Statistical methods are excellent for capturing historic trends in a company's demand for labor, and under the right conditions they give predictions that are much more precise than those that could be achieved through the subjective judgments of a human forecaster.
18- Wong took a test assessing his editing skills as part of the interview process for an executive assistant position. Depending on Wong's score, the recruiter can assume how successful be will be in the job, based on ________ validity. Multiple Choice content predictive concurrent subjective
predictive Explanation Criterion-related validity studies come in two varieties: predictive validity and concurrent validity. Predictive validation seeks to establish an empirical relationship between test scores taken prior to being hired and eventual performance on the job.
25- What term refers to employee characteristics that provide employees with the desire, energy, and focus necessary to learn from training? Multiple Choice strategies for training action plan for training transfer of training readiness for training motivation to learn
readiness for training Explanation Readiness for training refers to employee characteristics that provide employees with the desire, energy, and focus necessary to learn from training.
23- Just Born found that the improvement process emphasized in the management leadership program saved the company millions of dollars. This is an example of a(n) Multiple Choice cognitive outcome. skills-based outcome. reaction outcome. affective outcome. results outcome.
results outcome. Explanation Saving the company more than two million dollars is a company payoff from training, which is considered a results outcome.
15- In financial services, HR is a critical component of ________ as related to the selection process. Multiple Choice diversity activities employee relations risk management talent management
risk management Explanation HR is a critical component of risk management in the financial services industry as related to the selection process. Ensuring that individuals have the necessary knowledge and skills is critical to reduce the potential of negative consequences to the organization.
14- There is a need in financial services for better ________ and ________ activities from a hiring and development perspective. Multiple Choice rewards; selection selection; process processes; training training; compensation
selection; process Explanation In financial services, nearly all executives can make credit decisions that can bring a company down. From a hiring and development perspective, there is a need for strong selection and process activities to minimize the likelihood of such demise.
8- The goals that are set in the human resource planning process should come directly from Multiple Choice the mid-level managers who tend to be most in touch with the organization's needs. the results of the previous year's appraisal process. the analysis of the labor supply and demand. the strategic choices made by the company's top-level managers.
the analysis of the labor supply and demand. Explanation The goals in the human resource planning process should come directly from the analysis of labor supply and demand and should include a specific figure for what should happen with a job category or skill area and a specific timetable for when results should be achieved.
