Content/App quiz 4

In a steady state, on average every two hours one client comes in. A secretary takes over the writing task and reduces the time to write an income tax statement by 50% by using a new word processing system. I: Process capacity is increased. II The utilization of this secretary is 20.8%. which is true.

11 only.

throughput rate is defined as the max rate that work can be produced by the entire process T/f

False

which step is the bottleneck?Filing: 20; initial meeting: 30; prep: 120; review: 20; writing: 50.

Preparation

what is the max number of statements that can be completed within eight hours? Filing: 20; initial meeting: 30; prep: 120; review: 20; writing: 50. 5 4 3 2

Process capacity = bottleneck. 1statement/2hrs 8hrs/2 = 4

caterpillar makes more than 200 diff types of machinery with low volume. which best described Caterpillar's production process? assembly line workcenter project continuous process

Workcenter

Which of the following type of work flow is appropriate when production volume is high? workcenter assembly line project layout manufacturing cell

assembly line

which of the following describes the layout used when an item is produced through a fixed sequence of workstations? workcenter project assembly line manufacturing cell

assembly line

Dell's assembly plant makes computers by combining pre-assembled modules to meet a customer's specifications. Which of the following is NOT one of the major challenges associated with this manufacturing process? balance the finished good inventory against the level of customer service. engineering desing that enables as much flexibilty as possible in combining components, options, modules into finished goods. all of the above?

balance the finished good inventory against the level of customer service

the closer the customer is to the customer order decoupling point, the longer it takes the customer to receive the product t/f

false

the essential issue in satisfying customers in the make-to-stock environment is to balance the cost of the finished item against the willingness of the consumer to pay for it t/f

false

workcenter layouts allocate dissimilar machines into cells to work on products that have dissimilar processing requirements t/f

false

the performance metric that measures the average time for a unit to move through a system is which of the following: operation time velocity efficiency flow time

flow time

Family Vision makes customized eyeglasses. Each pair of glasses is uniquely made and carefully fit to individual's eyes. Which of the following best describes the type of manufacturing process in Family Vision? make to order make to stock assembly line project

make to order

which describes the layout used for a dedicated area where a group of similar products are produced? assembly line project workcenter manufacturing cell

manufacturing cell

According to the information about Dell in the previous question, where is the customer order decoupling point in this process? the raw material inventory at the manufacturing site the supplier inventory the finished goods inventory at the manufacturing site the WIP inventory at the manu site

the WIP process inventory at the manu site

The video store manager at Family Video was interested in determining the traffic in his store. He conducted a study and found that on average 6 customers left his store per hour. He also found that on average 2 customers were in his store at any time. the inventory level is 6. the throughput rate of this system is 6 customer per hour. the process capacity of this system is 6 customer per hour. the flow time is 10mins

the throughput rate of this system is 6 customers per hour

according to Little's Law, which can be used to estimate work-in-progress inventory? set up time/throughput rate throughput rate * flow time process velocity / flow time value added time / process veocity process time / cycle time

throughput rate * flow time = WIP inventory

According to the information from the previous question, general purpose (i.e. flexible) equipment rather than special purpose (i.e. dedicated) equipment is used in Caterpillar's production process. t/f

true

Assembling-to-order means moving the customer order decoupling point from finished goods to components t/f

true

enginner-to-order firms will work with the customer to design the product, and then make it from purchased materials, parts, and components t/f

true

special purpose (ie dedicated) equipment is used in assembly line t/f

true

the customer order decoupling point is where inventory is positioned in the supply chain? t/f

true

the first step in analyzing the flow of material through a production process is known as process mapping? t/f

true

the product-process matrix described production process selection based upon product volume and the level of product standardization t/f

true