Course 3: Quizes

Which project management tool uses cards to track and visualize task progress?

A Kanban board

As a project manager selecting a vendor, you first need to outline the details and requirements of your project in order to solicit bids. Which procurement document helps with this task?

A Request for Proposal (RFP)

Which of the following tools can help project managers visualize how to mitigate a risk in order to reduce or control it?

A decision tree

As a project manager, you are about to hire a new vendor; however, there are terms in the contract you are unfamiliar with. Who should you contact to better understand the contract?

A member of the legal team

You create a project communication plan for a busy executive who needs high-level updates on the project. What type of communication would you create for this executive?

A newsletter email outlining key milestones and project progress

As a project manager, you're interested in working with vendors in a way that is collaborative and places an emphasis on relationships. What procurement management process should you choose?

Agile

What type of project methodology typically uses Kanban boards to manage tasks?

Agile Methodology

s a project manager, how can you maintain open communication after you have sent your team a message?

Check in to make sure the information was clear. Respond to any questions quickly.

Which of the following scenarios is an example of a project issue?

Clients do not return the necessary paperwork on time Materials increase in price Workers at a supplier's production are currently in a labor strike

Suppose that as a project manager, you're running a kick-off meeting. During the meeting, you discuss the project plan software the team will be using, which is Google Sheets. You also discuss how the team will communicate with each other, which includes a team chat and weekly check-in meetings. What agenda section does this represent?

Collaboration

Which of the following categories are part of a communication plan?

Communication type Recipients Key dates

As a project manager, you host weekly meetings to periodically review vendor performance and work quality. Which procurement process step does this represent?

Controlling

As a project manager creating a budget, you proactively identify factors that may impact expenses. You then take action to minimize the budgetary impact of these factors. What is this task called?

Cost control

A major part of risk management is identifying potential problems. Which of the following is another critical aspect of risk management?

Creating a plan for potential risks

strategies should you consider when creating your budget?

Document all costs time-phase your budget baseline your budget

A project manager writes a risk management plan. Currently they are working on an introduction to the conditions of the project and an outline of the potential risks. What is the name of this section in the risk management plan?

Executive summary

Imagine you're a project manager overseeing the development and launch of a new app. Which of the following problems could be a single point of failure risk in the app's development?

Failing to back up key project documentation, which may result in a complete loss of essential data.

As a project manager, you're identifying task dependencies. Task B cannot finish until Task A is complete—the tasks operate at the same time. Which type of dependency does this situation represent?

Finish to Finish (FF)

Continuing with the construction project scenario from the previous question, the project team completes the designs (Task A) and then begins construction (Task B). What type of dependency describes the relationship between Tasks A and B?

Finish- to Start

Creating a _____ establishes a cost estimate for your project budget and ensures that you calculate the correct expenses for a set period of time.

Forecast

Imagine that you're overseeing a project to construct a new office building for your company, and you need to determine your task dependencies. Which of the following tasks should come first?

Get stakeholder input to determine project goals.

The project manager has identified the key stakeholders, barriers, and communication methods in a project. What is the final piece they must determine before creating the communication plan?

Goals

What are the benefits of project planning?

It gives you time to identify and prepare for risks that could impact your project. It helps individuals assigned to your project become a strong team by working together.

Which of the following is a primary benefit of planning in project management?

It helps the project manager understand the work needed to achieve the goal.

Which of the following statements is typically true regarding budgeting?

It's important to not go over or under budget.

When creating a project plan, you include important points within the schedule that indicate progress. Which project plan component does this represent?

Milestones

What different components make up a work breakdown structure (WBS)?

Milestones and tasks for the project organized in a hierarchy

Which of the following are basic components of a risk management plan?

Mitigation plans A risk register A probability and impact matrix

Continuing with the construction project scenario from the previous question, which of the following tasks should come last in the project?

Move equipment to the new office.

As a project manager, you estimate a task to take two days. Your team actually took five days to complete the task. What describes the tendency that caused you to underestimate the time for the task?

Planning Fallacy

A project manager notices a teammate provides a time estimate for a task that is higher than expected. The project manager learns the cause is due to personal reasons. The project manager listens and communicates with the team member to plan new options to meet the deadline. What interpersonal communication skill did the project manager use?

Practicing Empathy

You are managing a project and notice a team member will be away during the execution phase. You bring your concern to the team and discuss adding extra resources to the project. Which of the following components of the planning phase does this update?

Risk management

What are three major project components that are worked out during the planning phase?

Schedule, Budget, and risk management.

When creating cards for a Kanban board, which items should go on the front of the card?

title and unique identier who is assigned to the task descriptin of work

_____ is the method where a project manager reviews all individual tasks and rolls the tasks into manageable chunks that lead to a milestone.

Bottom-up scheduling

What are the benefits of setting milestones?

Breaking down information into milestones gives you a better idea of the amount of work that needs to be done. Setting milestones helps you to figure out if you need to adjust your scope, timelines, or resources to meet your goals. Setting milestones helps you keep your project on track with clear deadlines for when to complete deliverables.

What are some potential ethical risks project managers need to be aware of?

Bribery or corruption Interaction with state owned entities Sole-supplier sourcing

Continuing with the construction project scenario from the previous question, imagine that you underestimated the amount of a particular material needed to complete the new building. You purchase more of the material at full cost, since you no longer qualify for the bulk, discounted rate. What risk does this scenario demonstrate?

Budget risk

When working through the risk management life cycle, what's the main goal when evaluating a risk?

Prioritizing risks

What potential barriers should you consider when making a communication plan?

Privacy or internet access issues Linguistic and cultural differences Time zone limitations

A project manager has just identified a risk that has the potential to be catastrophic and halt work across a project. What is this type of risk known as?

Single Point of Failure

A project manager is concerned about the workload an internal team is taking on for an upcoming project. The project manager decides to shift this workload to an external supplier. What kind of risk mitigation strategy is this?

Transferring risk

The risk management process includes five steps: identify, analyze, evaluate, _____, and monitor and control.

Treat

What tool can a project manager use for organizing all aspects of a complex project?

Work management software

Imagine you have learned that a contractor who has done quality work for your organization in the past has received some negative reviews recently. You choose to hire another contractor for the current project. This is an example of mitigating risk by ______.

avoiding it

Which of the following is a best practice when estimating the project timeline?

be thorough during the planning process escalate any timeline concerns to stakeholders

Risk management is the process of _____.

identifying and evaluating potential risks and issues that could impact a project

Fill in the blank: Once an organization has explored the inherent risks of a project, its willingness to accept the possible outcomes of those risks is known as _____.

risk appetite

Define a risk as it relates to project management.

A risk is an event that might occur and could impact a project in the future.

Continuing with the app-development project scenario from the previous question, which three of the following task relationships demonstrate an internal dependency?

Designers must complete wireframes before they begin prototyping. Researchers must conduct usability tests before the team can improve the design. Developers must fix bugs before the Quality Assurance team begins testing.

A project manager is leading an initiative that includes changing an organization's logo and slogan. What mandatory tasks should be part of the critical path?

Determine a new slogan Receive sponsor approval set a budget

Gantt charts give project teams a visual representation of project tasks. What else do Gantt charts include?

Due dates, durations, and milestones

Fill in the blank: Effective communication is clear, honest, relevant, and _____.

Frequent

Continuing with the app development project scenario from the previous question, you need to secure funding to develop the app. You want to write a grant proposal to an investment firm. Which of the following is an external dependency for this task?

Get feedback from the investment firm about the types of projects they are interested in funding.

Which of the following are true of risk management?

It helps identify who a project manager should consult about a potential risk. It helps identify who a project manager should consult about a potential risk. It reveals what could go wrong with a project.

As a project manager, you write a communication plan for your new project. You include monthly email check-ins that review a high-level summary of project updates. What group should receive this type of communication?

Key stakeholders

Which of the following should a project manager do to ensure an ethical procurement?

Make sure that various stakeholders adhere to governmental policies and adequate corporate social responsibility.

As a project manager, you create a project plan. In the plan are documents that help keep a project organized and on track, particularly if a risk arises or a change occurs. In which section of the project plan are these documents linked?

Management plans

Which of the following is the best way to communicate a high-level risk to stakeholders?

Meet with stakeholders in person to present serious risks and your plans to mitigate them.

Which section of the statement of work (SoW) includes details about what the service entails and may include major project activities?

Scope

What budgeting challenge arises when changes or growth cause additional work the project manager hadn't planned for?

Scope Creep

Which type of risk involves the possibility that a project will not produce the results outlined in the project goals?

Scope Risk

As a project manager, you create a project plan. In the plan are tasks with clear descriptions, owners, and due dates. In which section of the project plan do these tasks reside?

Work breakdown structure (WBS)

As a project manager setting a budget, you factor in unexpected costs that may arise during the project. What budgeting strategy does this refer to?

Adding a buffer and reserves

Which three of the following scenarios represent possible opportunities that could arise from a risk?

Adopting a new spreadsheet software to streamline and simplify tasks in the future Adding two team members from another team to increase productivity and meet the project deadline Completing a milestone ahead of schedule

What is the difference between a risk and an issue in project management?

An issue is a known problem; a risk is an event that might happen in the future

Which of the following are steps involved in creating and utilizing a fishbone (or cause-and-effect) diagram?

Analyze the causes Define the problem Identify categories

Once you sign a contract with a vendor, you audit each task, execute quality control, and approve invoices. These are examples of what project manager duty?

Assurance

During the kickoff meeting, which agenda item involves discussing how the project came to be and why the project matters?

Background

How can you recognize individual differences in your communications?

Be mindful of your own biases. Include and respect diverse points of view. Use appropriate, professional, and neutral language.

As a project manager creating a budget, you're thinking about all the parts of a project from beginning to end—making a list of every material, resource, and contract worker. What do you call this type of budgeting?

Bottom-up approach

As a project manager, what three things should you do to control costs and reduce changes to the budget?

Ensure budget changes are within scope. Establish a sign-off plan and inform stakeholders of any expense changes that occur. Manage changes as they're made.

During which phase of the risk management life cycle do you use the information you have gained about the likelihood and potential impact of risks to prioritize risks?

Evaluate the risk.

Which of the following are best practices when you are leading a kickoff meeting? Select all that apply.

Follow up after the meeting share the agenda set the right time

As a project manager, you create a critical path for a project. You add up the duration of the tasks on the critical path from the beginning to the end. What type of pass method did you use to calculate the critical path?

Forward Pass

Which of the following do you consider an indirect cost in your budget?

Security

At what phase in the procurement process would a project manager check a vendor's reputation for delivering quality work, and make a site visit?

Selecting

In the procurement process, what step comes after initiating the process?

Selecting

What should a project manager do directly after completing a project kick-off?

Send a follow-up email summarizing key points and action items

What best practice should you consider when you share project documentation among stakeholders and team members?

Share project details on a need-to-know basis

What step should you take after you complete your risk management plan?

Share the plan with your team and stakeholders.

What document type can you use to create an effective Gantt chart for your project and team?

Spreadsheet

As a project manager, you schedule regular meetings with your team throughout the project to ask questions about the tasks and learn more about their skill sets. What project plan best practice does this represent?

Staying curious

As a project manager creating a statement of work (SOW), who do you ask for input and technical knowledge?

Subject matter expert (SME)

What are the basic elements that make up a project plan?

Tasks, milestones, people, documentation, and time

In project documentation, what is the purpose of a shared file drive?

Team members can have accountability for items in the folder. Team members can store multiple files in one place.

As a project manager, you identify tasks to complete in a project. Who will you consult to create an accurate time estimate for each task?

Team members working on the tasks

As a project manager, what does going under budget on a project indicate about your approach to budget management?

That you could have spent more on the project to provide extra resources That your initial estimates were inaccurate

You are in the planning phase and need to track the start date with web designers, web developers, and vendors. What component contains this information?

The Project Scheudle

Which costs are examples of resource cost rates?

The cost of labor for a project team The cost of software to help manage a project The cost of materials when building a house

You create deadlines for each milestone on a project. You have met with team members to get an estimate of how long it will take to complete tasks. What is another important consideration when you are setting deadlines?

The needs of your stakeholders

What is true of project plans?

Their central component is a project schedule. They are a living artifact that serves as a roadmap for your team throughout the project. They are a compilation of a project's documents that the project team uses to carry out project activities.

Why is it important to remain vigilant when dealing with government agencies and officials?

They might have tighter restrictions and regulations in regard to sourcing.

Which three of the following items are examples of direct costs for your project?

Wages and salaries of employees and contractors material costs staff training