CRS 435 Interviewing Final

Which is an example of a directive interview?

A survey

According to the Whitney Houston/Wendy Williams case study addressed in this week's readings, PowerPoint, and interview, which concepts were applied? Please check all that apply. (Hint: consult the PowerPoint slides from "Celebrity Interview").

AAVE, Lexicon, identification, implicature, family communication

Which of the following are items NOT to include on your résumé?

Age

What is a major purpose broadcasting political interviews in the public sphere?

Agenda setting

Which of the following statements is true about tag questions?

All of the answers are correct: They are used to elicit information. They are used to express empathy and provide positive feedback. They are used to summarize and confirm information.

Which of the following should a survey designer avoid when planning scale questions?

All of the answers are correct: lengthy explanations, complicated rating procedures, long scales

Which of the following factors may influence your perceptions

All of the answers are correct: race, gender, size

Nonverbal behaviors may ______ the verbal messages

All of the answers are correct: substitute for, reinforce, complement

In interviews, the degree to which roles are exchanged and control is shared is affected by the:

All of the answers are correct: type of interview, status of parties, atmosphere of the interaction

Which of the following questions do recruiters usually have in mind?

All of these answers are correct: How well will you fit into the organization? Can you do the job? Will you do the job?

Which of the following should one explore when conducting research on a topic?

All of these answers are correct: The Past, the Present, Attempted solutions

Which of the following can be identified by self-analysis?

All of these answers are correct: personality strengths and weaknesses communicative strengths and weaknesses professional strengths and weaknesses

Which of the following factors may affect the norms for opening interviews?

All of these answers are correct: status differences, culture, organizational traditions

Which of the following statements is true about a nondirective interviewing approach?

An interviewee controls the structure of the interview, determines the topics, and decides when and how each will be discussed.

Which of the following is a characteristic of a closed question?

Answers are easy to record and tabulate

_____ identify the abilities of a potential employee and attempt to predict how well and quickly a person is likely to learn tasks required in the position an organization wishes to fill.

Aptitude tests

According to Samuel Edwards, what is his advice for a candidate asking questions at the end of an interview?

Be bold by asking creative and thoughtful questions about staff mentorship, performance reviews, or staff cohesion outside of the office.

"Do you prefer exercising in the morning or evening?" is an example of a

Bipolar question

During the 2008 Sarah Palin-Katie Couric case study analyzed in class, what elements were considered a major factor ensuring an unsuccessful interview? Check all that apply.

Co-narration of the word, "mocked" by Palin and Couric, failure to provide coherent answers from Palin, Lack of previous rapport among both Palin and Couric, and Couric's use of informational probes

When conducting a digital video interview, what is NOT recommended?

Conduct a video interview with the camera facing up towards your face

Which of the following is NOT part of the final phase of survey interviewing?

Design

Which of the following is an example of a leading question?

Do you hate to work out as much as the rest of us do?

When considering the performativity of interviewing, what role does emphatics play during vocal interaction?

Emotion, passion, and enthusiasm

Which of the following should an interviewer do when approaching the closing of an interview?

Ensure that an interviewee is aware that the interview is ending

In the context of selecting a structural format for conducting a counseling interview, which of the following should typically be an interviewer's first step when beginning a counseling interview?

Establish rapport and a feeling of trust.

Which of the following question pitfalls is particularly relevant to a selection interview?

Evaluative response

A situation is the least important variable in determining self-disclosure.

False

If you do NOT know the person who is receiving your cover letter, using "To whom it may concern" is equally acceptable.

False

Red carpet celebrity interviews are often viewed as "very realistic" and highly reflective of everyday citizens.

False

STAR Method stands for: Synthesize; Task; Action; and Result.

False

Telephone calls account for 75 percent of health care interviews.

False

The BEST way to answer the "weakness question" (Tell me about your greatest weakness) is to provide a strength.

False

Which of the following statements is supported by research?

Females disclose significantly more about themselves than do males.

____ are the easiest to conduct, record, tabulate, and replicate

High scheduled standardized interviews

In the Wendy Williams / Whitney Houston radio interview case study, Wendy Williams' discourse regarding her own substance abuse was a way to execute ______________ with Whitney Houston.

Identification

Which sample question is most reflective of a level 1 form of interaction?

In waht city and country were you born in?

Which of the following statements is true about non-scheduled interviews conducted from an interview guide?

It allows an interviewer to adapt to an interviewee and situation as the interview progresses.

In the context of performance review models, which of the following statements is true about the behaviorally anchored rating scales (BARS) model?

It allows interviewers to identify skills essential to a specific position through a position analysis and set standards with the aid of industrial engineers.

Which of the following statements is true about the universal performance interviewing model developed by William B. Cash?

It centers on four basic questions dealing with what is not being done that should be, what expectations are not being met at what standard, what a person could do if motivated, and does the person have the necessary skills to perform as needed.

Identify an important feature of dialogic listening

It is most appropriate in problem-solving interviews

Which of the following statements is true about the halo effect?

It occurs when an interviewer gives favorable ratings to all job duties when the interviewee excels in only one.

Which of the following statements is true of the Civil Rights Act of 1964?

It prohibits the selection of employees based on race, color, gender, religion, or national origin

A definite way to make sure you are asking a legal question is to apply the test of _____.

Job relatedness

"If you were to vote today, for which mayoral candidate would you vote?" is an example of which of the following type of question?

Leaning

A _____ is an extreme form of leading question that virtually dictates a desired answer

Loaded question

Which of the following should reviewers do when setting new goals for employees during performance review interviews?

Make goals few in number, specific, well-defined, and measurable.

"Tell me about your internship with the Federal Reserve" is an example on a(n) question.

Open

Which of the following is the best predictor of future performance according to interviewers?

Past performance.

Bona fide occupational qualifications (BFOQs) generally exclude all of the following EXCEPT _____.

Physical attributes

Which of the following should a job applicant do in a functional résumé format?

Place experiences under headings that highlight one's qualifications.

Why is important to study popular culture in rhetorical discourse?

Popular culture influences our engagements in human interactions

What term best represents the act of uttering a statement that will help lead an interviewer into a question?

Prefacing

Which type of questions introduce topics or new areas within a topic

Primary questions

While press conferences of high profile individuals are not technically "interviews," they are important for what major purpose?

Public relations crisis management

According to this week's content, what is the most important step in preparing for job interviews?

Researching the company and the position.

Which of the following should an interviewee do when confronted with a serious performance problem?

Set priorities with manageable short- and long-range goals.

According to Brummett, what are the building blocks of culture?

Signs

Check each choice that represents a "Devil Term."

Slavery, fascism, terrorism

Which of the following is not an example of a "Celebrity" interview?

Survey

_____ orders federal contractors to hire persons with disabilities, including alcoholism, asthma, rheumatoid arthritis, and epilepsy.

The Rehabilitation Act of 1973

What is NOT true about the STAR Method in behavioral interviews?

The STAR method is most often helpful for determining a candidate's technical and business acumen.

According to the behavior-based selection technique, which of the following principles is true?

The best predictor of future behavior is past behavior

Identify a disadvantage of open questions

They allow respondents to withhold important information that they feel is sensitive or dangerous

In the context of patient-centered care (PCC), which of the following statements is true about patients who are actively involved as partners rather than passive bystanders?

They have a stronger sense of control over their health

Which of the following statements is true of millennial applicants?

They place a strong emphasis on the communication that takes place during an interview and on their attraction to an interviewer's behavior.

A successful LinkedIn profile will contain a professional photo, a brief summary, and a headline that is catchy.

True

After an interview, you should always follow-up with a "thank you" note either by email or handwritten card.

True

An applicant's résumé is his or her silent sales representative.

True

An interview question asking your age is illegal.

True

Fear of performance reviews in individuals often comes from a history of unpleasant and nonproductive encounters with interviewers and teams.

True

In 1991, NBA Player Magic Johnson conducted an important press conference "interview" to disclose that he was HIV positive.

True

On résumés, educational background is listed in reverse chronological order.

True

Using a round table is considered by some interviewers to be an effective arrangement for counseling interviews.

True

What is popular consumed or discussed in the public sphere reflects our cultural values.

True

When applying for an undergraduate internship, it is highly recommended that a resume be one page.

True

Which of the following are items that employers do NOT like on résumés?

Typos

Which of the following questions is unlawful?

What does your spouse do for a living?

Which of the following is likely to be included in a traditional journalists interview guide?

What, when, where, who, how, and why

Which of the following statements is supported by research?

Women's concerns are taken less seriously by health care providers.

In the context of appreciating diversity, which of the following statements is true about age?

Young patients are more comfortable with bothering health care providers with questions and challenges.

Which of the following questioning techniques can serve as a closing?

clearinghouse questions

Former pro-football coach Don Shula and former pro-football player Ken Blanchard offered a basic set of principles for coaching that includes all of the following EXCEPT _____.

comic relief

Political news interviews are composed of what two major elements?

epistime and doxa

In the context of interviews, a fact related to Level 3 interactions is that:

involves discussion about controversial topics

What is an advantage of prefacing in an interview question?

it helps establish the interviewer's credibility

If Professor Perrello talks about the RAM on his computer and others do not understand the term, the word would be considered

jargon

_____ provides mutually exclusive variables and asks respondents to name the most appropriate variable.

nominal scale

It is advisable to use a ______ when a silent probe fails or words seem necessary to get what is needed

nudging probe

When addressing a potential employer in a cover letter, which choice below is the LEAST recommended example?

o Whom it May Concern:

Which of the following question scales asks respondents to rate or rank options?

ordinal scale

Establishing ___ is a process of creating and sustaining a genuine relationship between interviewer and interviewee through enhancing feelings of goodwill and trust.

rapport

The two-step process of an interview opening includes:

rapport and orientations

Which of the following does the Americans with Disabilities Act of 1990 provide?

reasonable accommodation

Goodall, Wilson, and Waagen warn that communication between "superiors" and "subordinants" in reviews may lead to _____.

ritual forms of address

Identify the six key words in the universal performance interviewing model developed by William B. Cash.

start, stop, more, less, keep, and now

In the context of communication, men's talk differs from women's talk in that men's talk:

tends to be directive and goal-oriented

In the context of communication, women's talk:

tends to be focused on establishing relationships

Sarah Palin's lack of interview preparation was the most sizable influence on her negative performance during the 2008 Couric interview.

true

A failed departure takes place when:

you run into a party some time after you have said your goodbyes