DEAD 2 test
sacrament of the sick
A Roman Catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the:
Form 21-530, (online 21p 530EZ)
A Veteran's Application for Burial Benefits is:
a person who carries the crucifix in an ecclesiastical procession
A crucifer in the Roman Catholic church is:
steel burial vaults for protection
A galvanized finish is applied to
a ziegler case
A gasket sealed container used as either an insert into a casket or as a shipping case is
a cenotaph
A monument erected to the memory of the dead, with the dead human body not present is
firewall
A network security system that monitors and controls the incoming and outgoing network traffic based on predetermined security rules:
death notice
A newspaper notice simply stating the name of the deceased, dates of birth and death and the location of service.
self-fulfilling prophecy
A prediction or expectation of an event that makes the outcome more likely to occur than would otherwise:
bi-unit pricing
A pricing method that shows separately the price for the service to be rendered and the price for the casket is:
itemization
A pricing procedure which places a price on each and every item of service and merchandise is referred to as which one of the following methods:
Memorial Service
A service without the body present. Often held weeks or months after the final disposition has taken place.
all of these
A time set aside for family and friends to pay respects to the deceased and greet the family before the funeral.
megabyte
A unit of measure of memory space equal to 1024 kilobytes:
Credit
An agreement that payment for a product or service will be made at some later date:
Form S.S.A. 8
An application for Lump Sum death Benefit-Claimant's Form:
Chamber of Commerce
An association of business people who attempt to protect and promote the commercial interest in a community:
cot
An employee is coming to the funeral home to pick up a van for a removal. Probably the MOST important item of equipment he should check the van for is this:
increased
An entry made on the debit side of an asset account indicates that the account has been:
ceremony
An event to commemorate an occasion
shredded paper
An example of a padding material used in casket construction is
an air tray
An example of a transfer container is
lug
An example of casket hardware is:
trial balance
An informal statement proving that total debit balances are equal to the total credit balances in the ledger:
Inventory control form
An inventory maintenance form maintained by the funeral home pertaining to saleable items:
bank statement
An itemized listing, issued by a bank, that shows additions to and subtractions from a depositor's account:
cortege
Another term for a funeral procession is a:
SSA 8
Application for lump sum death benefit:
pre-need
Arrangements made in advance of need:
both installment credit and closed end credit
Balance of costly goods paid for in small monthly (fractional) payments over a specific period of time:
the smaller group
Compared to the joint family, a nuclear family is:
a wood by-product
Corrugated fiberboard is a material used in casket shell construction that is classified as
marital status of the deceased
Eligibility for the social security lump-sum death benefit is measured by:
any communication that goes beyond the doors of your business
External communication is:
Civil Rights Act
Federal legislation that prohibits discrimination on the basis of race, color, religion, sex, pregnancy, or national origin:
preplanned funeral arrangements
Funeral arrangements made in advance of need that do not include provisions for funding or prepayment are:
irrevocable
Funeral arrangements with a funeral home made in advance of need that cannot be terminated or cancelled by the purchaser:
industry standard architecture
ISA, as it relates to computers stands for:
Application to amend Certificate of Death
If a mistake has been made on a Death Certificate, it may be necessary to file an:
death certificate
In a typical arrangement conference, after establishing a relationship with the family, fulfilling FTC requirements, discussing the deceased's life history, the funeral director begins to take down statistical information for what important document:
consensus
In decision making, what term is defined as: "when all group members are in agreement"?
Pre-planned
John Jones, an only son, comes to College Funeral Home to make funeral arrangements for his deceased father, William. His mother passed 10 years ago and used the same funeral home. At that time, William made his own prearrangements. John agrees to proceed with his father's stated wishes. At the end of the at-need conference, FD Gary presents him with a contract for $6,500. The son is astonished. He thought his father had taken care of everything. William executed what type of pre-need wishes?
Eastern Orthodox funeral rite
Kissing The icon is associated with the:
an extemporaneous speech
Linda was attending an Optimist Club luncheon and upon her arrival was asked to give a speech regarding her vocation at the meeting that would follow the meal. This type of speech, where the speaker has a short time to prepare, is an example of:
DD 214
Military Discharge Papers:
prelude
Music played before a funeral service is the:
telephone
Ninety-eight percent of the notification of deaths comes to the funeral home by means of:
all are correct
Places where an arrangement conference may be held, besides the funeral home:
name of the deceased
Probably the single most important item of information to be required during the notification of death is the:
insurance
Protection against physical perils such as fire and flood where monetary compensation will allow rebuilding and recovery is called:
Vertical market software
Software aimed at addressing the needs of a given business within a discernible market (industry):
Interior
Tailored is a style of casket:
levaya
The Jewish term for a funeral cortege?
urn
The Latin for an ornamental vase, especially one with an ornate pedestal, often used as a receptacle for the cremated remains of a deceased human or animal?
Profit and Loss Statement
The amount of income from the sale of funeral services would be shown on which formal financial statement?
Management
The art and science of motivating employees toward the achievement of a goal:
shell
The base molding is part of the casket ___.
net sales
The difference between total sales and sales returns and allowance is:
sales contract
The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the:
symbolized by the cross
The focal point of worship in the strict liturgical church is:
educational grouping
The grouping of 3 or 4 caskets used to educate the selecting clientele in casket construction is
educational grouping
The grouping of caskets, usually 3, used to educate the selecting clientele family members about the various attributes of the caskets and price points is referred to as the:
Pope
The head of the Roman Catholic church is the:
ceramic
The material which is not used to construct commercially available caskets is:
extendover
The part of the casket interior which folds out over the top body molding for aesthetic purposes is the
lug
The part of the handle which is attached to the casket is the:
selection room
The portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is most often referred to as the:
Competition
The practice of trying to obtain something that is being sought by others under similar circumstances at the same time:
a kneeling bench or rail
The prie dieu in the Roman Catholic church signifies:
Marketing Management
The process of planning the development, pricing, promotion, and distribution of an organization's goods/services:
tone
The quality of one's voice (angry, happy, etc.)?
credit side
The right side of a standard account is called the:
nave
The seating or auditorium section of the liturgical church where the members of the congregation are seated is called the?
the arrangement conference
The time when funeral director and family plan funeral rites and confirm financial details is:
Partnership
The voluntary association of two or more people who have combined their resources to carry on as co-owners of a lawful enterprise, assume full risk for any liability for their joint profit:
2 inches
The width of oversize caskets are indicated by X's and each X indicates an increase in width by
embalming report
This is a very important document, necessary and vital for an embalmer to complete. A family that Embalmer Rachel served last year has filed a complaint against her and the Hansen Mortuaries with the Arizona State Board of Funeral Directors and Embalmers saying their mother looked grossly swollen during her visitation. She had died of a heart attack. In order to answer the complaint, Embalmer Rachel would look up the file and look in the service folder and produce a copy of the ______________________ for the board member to review. Of course she was not at fault and performed her embalming operation in accordance with case analysis and standard embalming practice.
burial transit permit
This is issued upon the filing of a completed death certificate with the proper agency. It is a legal authority to allow the funeral director to transport and/or dispose of a dead human body.
Cloth covered
This type of casket is made from a base material which can be as simple as corrugated fiberboard or pressed wood which is covered with a layer of cloth:
Tangible assets
Those assets that can be appraised by value or seen or touched:
Organizing
To arrange or constitute mutually related parts, each having a specific function with respect to the whole:
Both Directing and Actuating
To guide and/or supervise the activities of an organization :
Form 40-1330
Veterans Administration Application for Headstone or Marker is:
proper identification
What information should the person who releases a body from an institution request from the person representing the funeral home before allowing the removal to proceed?
98%
What is the % of initial contacts made to the funeral home via telephone?
300 lbs.
When preparing for a burial at sea, to meet EPA Regulations, the casket and body plus any ballast added must weigh a minimum of ___ pounds.
at the top part of the foot panel
When used, the Mogen David is placed:
lowering the flag into the grave with the deceased veteran
Which of the following actions is improper, regarding the U.S. flag used in a military funeral service?
public transportation
Which of the following is an example of cash advance?
indirect presentation
Which of the following is being used when the funeral director does not remain in the selection room throughout the selection process?
sales of burial clothing
Which of the following is considered a source of income for a funeral home?
religious affiliation
Which of the following is information NOT needed to complete the Death Certificate:
discussing the advantages and disadvantages of each unit
Which of the following is not a part of the preselection room procedures ?
Orthodox Jewish
Which of the following religions places restrictions on the removal of their dead during sabbath?
it can be placed on top of the American flag
Which of the following statements regarding the pall is false?
Self-disclosure
Which of the following terms best describes the process of deliberately revealing information about oneself that is significant and that would not normally be known by others:
Volume
Which of the following terms is synonymous with loudness?
casket manufacturer
Which of these entities will not sell a casket directly to a bereaved family?
adult child of the deceased
Who is next in the order of who receives the flag of a deceased veteran if there is no surviving spouse?
EPA
Who must be notified within 30 days of any disposition at sea:
