D.E.A.D ARTS 4

When a person dies with a will and he appoints a woman to settle his affairs after death, the person who settles his affairs is known as

An Executrix

Outlaws discrimination in employment against Vietnam Era veterans :

Vietnam Era Veterans Readjustment Act

According to the Federal Trade Commission, may a funeral home list a separate fee on its GPL to conduct an identification prior to cremation?

Yes

A court of original general jurisdiction is

a trial court

Criminal law is concerned with:

a wrong against the public as a whole.

An order, issued by a court, which can be either preliminary, temporary, or permanent ,which forbids or requires a specific performance is ___.

an injunction

The second stage of anticipatory grief according to Kubler-ross is:

anger

Laws that are designed to prevent one corporation from controlling a large share of a market or products are

anti-trust laws

Ethics is probably best defined:

as the discipline of dealing with moral duty and obligation

Both funeral services and memorial services are:

at least partly religious

A casket that is completely sealed by fusion or soldering so that it is "air tight" is said to be ______________ sealed.

hermetically

A behavior pattern which is enforced by special authority is a

law

The achieving of economical, orderly, and adequate distribution of products and services is

marketing management

The word contemporary means

of the same time period

You receive an offer in the mail containing no stipulations as to the acceptance, and you decide to return your acceptance by mail. The agreement is complete when the acceptance is

placed in the mail by the offeree

A cemetery, originally a cemetery for the victims of great battles:

polyandrium

Giving the appearance of listening:

pseudolistening

Words that gain their meaning through comparison:

relative terms

If a person considers universal moral principles to supersede the authority of the group, he or she is complying with which of Kohlberg's stages of moral development?

the post-conventional stage

Three components for complete and proper cremation

time, turbulence and temperature

When the duty of care that a motorist owes other motorists and pedestrians is breached and result in injury or damage to another, that motorist has committed a

tort

A procedure which creates one total package for both services and merchandise is

unit pricing

The three components required for combustion to take place are:

heat, fuel and oxygen

Insurance that provides monetary benefits to a business that has experienced an unforeseen peril, such as flood, fire, etc.:

Casualty insurance

Application for lump sum death benefit:

SSA 8

This word comes from the Greek meaning "flesh-eater." It has come to mean any large burial receptacle:

Sarcophagus

If the FTC Funeral Rule will not allow the amount of a Cash Advance item to be left blank on the Statement of Funeral Goods and Services Selected, what should the Funeral Director do?

Estimate the Cost of the Cash Advance Item

A pleasant term substituted for a more direct, less pleasant term.

Euphemism

Opacity training of cremation providers to meet environmental regulations is referred to by those in the cremation business as:

Smoke School.

Veterans Administration Application for Headstone or Marker is:

Form 40-1330

Which of the following is a fee that a funeral home could charge?

Insurance Processing Fee

An approach used in business valuation which determines value based upon previous sales of similar businesses:

Market value approach

A rite which deviates from the normal:

Non-traditional funeral rite

Though the name is derived from the Greek, meaning "a small point", they are Egyptian. These are the physical representation of rays from the sun streaming to the earth.

Obelisk

Mr. Greenjeans makes a will which states that his estate will be divided equally only among the children who are alive when he dies. This type of distribution is called ___.

Per capita

The Greeks called the swollen ground or mound which marked gravesites a tumulus. Today, the word _______ is used chiefly to refer to those burial places which are above ground.

Tomb

The stage of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable is known as

alienation

Which of the following terms are associated with filing suit in a civil action: 1- discovery 2- process 3- petition 4- answer

all of these

Linda was attending an Optimist Club luncheon and upon her arrival was asked to give a speech regarding her vocation at the meeting that would follow the meal. This type of speech, where the speaker has a short time to prepare, is an example of:

an extemporaneous speech

Any refractory construction intended to change direction of flow or velocity of the products of combustion:

baffle

A qualification that is absolutely necessary for the job:

bona fide occupational qualification

Strict departmental standards with little or no variation is typical of

bureaucratization

A structure, room or space in a mausoleum or other building containing niches or recesses used to hold cremated remains is a(n):

columbarium

A space in a Cemetery used or intended to be used for the burial of one full size individual human remains:

grave

Fidelity to moral principles within a profession is a definition of:

ethics

Usury is a term which refers to

excess interest

A personal representative of the decendent appointed in the will to carry out the provisions of the will is called

executor

Goods which are owned by the seller and are physically in existence at the time of the contract are known as

existing goods

To assist by understanding of the circumstances or situations the individual is experiencing and to assist that person in the selection of an alternative adjustment if necessary:

facilitate

A non-compulsive standard of behavior that is only socially enforced:

folkway

A procedure by which charges are broken down into a few major components such as services, merchandise, and livery is:

functional pricing