DECA Business Management Administration Test

What scenario represents a cultural issue associated with personal space for an American business person?

A European client greets the person with a kiss on each cheek

What is an example of a tort associated with the invasion of privacy?

A company uses an athlete's photo without permission to imply

What is NOT a characteristic of private enterprise?

A person's income depends mainly on the income their parents made

Sheila pays the minimum payment shown on her credit card bill each month. For the remaining amount on the bill she will be charged a(n)

Annual percentage rate

When writing e-mail correspondence to customers and coworkers, it is important to remember that the messages

Are often seen by people other than the recipients

What is the essential component for effective knowledge management in business?

Communication

A luxury spa has experienced decreased sales. The owner believes the reason is a rise in unemployment in the area. What external environmental factor does this represent?

Economic

Cameron, a high school student, is giving a speech to the school board. He wants to persuade them to begin a recycling program for the school district. When a board member says the program will cost too much money. Cameron displays a chart proving the recycling program will make money for the school in five years. Cameron's chart has

Eliminated a competing alternative

For several months, June has felt very tired at work. She has a hard time focusing on her job, is often irritated at her coworkers, and has turned in several late assignments. At home, June feels considerably better. June is experiencing

Employee burnout

A primary use of flow charts in business documents or presentations is to

Explain relationships

An example of how a company can reinforce its "environmentally friendly" image through its employees is by giving a(n)

Extra day of vacation for riding a bike to work instead of driving

To avoid the appearance of bribery, business people should understand a culture's protocol regarding

Gift giving

Colleen doesn't like Reggie's political views, so she gives him a three percent pay increase instead of a five percent increase. This is an example of unethical behavior in relation to what kind of management

Human resources

What is an example of a purpose statement in a research report?

In this study, we will examine the causes and effects of global warming

What is NOT a fiscal cost that results from a high unemployment rate?

Increase in crime rate recognized

Joseph is the vice president of finance for a large corporation. Recently, he told his sister to dump her stock in the company because it is about to declare bankruptcy. In some countries, Joseph could go to prison for breaking laws pertaining to

Insider trading

What is an example of an employee exhibiting self-confidence?

Jane believes that she can respond to unknown circumstances in a positive, calm way

One form of technology that businesses use to personalize their ongoing communication with customers is

Opt-in e-mails

A developing country sets its currency to be the same value as the U.S. dollar. This is called a(n)

Pegged currency

In which component of a research report should the writer place the following statement: "Based on our findings, we believe that it is imperative that PNJ Corporation make the necessary adjustments"

Recommendations

It is appropriate for a participant to ask questions during a staff meeting when

S/he needs a point clarified

As an audience member, what should you do to encourage a speaker during an oral presentation?

Smile

When having a business conversation with a person who has some difficulty understanding English, it is important to

Speak slower than you normally would

A businessperson offended a foreign client when s/he continuously made an insulting gesture. As a result, the client severed ties with the businessperson's company. This situation could have been avoided if the businessperson had

Taken the time to learn about the client's culture before the meeting

What represents an issue associated with perceptions of time that may occur when conducting business internationally?

The business meetings started several hours later than originally scheduled

Why do some governments require businesses to use specific accounting methods?

To provide external sources with accurate financial information

What activity does accounting software help businesses do?

Track credit transactions

What issue is associated with product names that businesses often encounter when they start to sell their products internationally?

Translation issues

Zoe noticed that her coworker Tom has been performing a work activity incorrectly. Zoe hasn't corrected Tom because she wants her manager to think she is more competent than Tom. Can Zoe's behavior negatively impact her employer?

Yes. Tom's errors could be costly to the company