DECA TEST REDO

Target marketing.

The identification and selection of markets for a business or for a product is known as

Manage their time.

A benefit of using an electronic calendar to prepare schedules is that it allows employees to

$750

A business borrowed $50,000 at 6% interest to purchase inventory last year and $50,000 at 7.5% interest to purchase inventory this year. How much more interest did the business need to pay to purchase inventory this year than it paid last year?

Total amount of its income from sales.

A business that uses sales - oriented pricing objectives wants to increase the

Persuasive

A collection letter that a business writes to customers to encourage them to pay is an example of a(n) _____________ message.

Low-price meant low quality.

A company priced a new line of bedroom slippers far below the price of its other brands. Customers did not buy the new slippers because they thought

Hidden complaint.

A customer has politely expressed dissatisfaction with the business's policy, but she /he is actually upset about an employee's attitude. this is an example of a

Coordinate a product mix.

A good product - management process enables a business to

Create an image for the company.

Domino's pizza promised customers to deliver it's pizzas within 30 minutes or the pizzas would be free. Dominoes primary purpose in offering this guarantee is to?

Maintaining eye contact.

During an interview, a job applicant can indicate to the interview or an interest in the position by?

Customers

During the idea - generating process, a business should first consider how the product would fill the________needs.

Asking questions.

Employees who are unclear about the new job assignments they are given demonstrate responsible behavior by

Privacy does not exist.

Employees who send and receive messages through the business's electronic mail system should assume that

Mass customization

Technological innovations now allow a business to tailor a standard product to meet the specific needs of individuals or groups of customers, which is commonly called

Essential

The attitude that most businesses have toward initiative is that this characteristic is considered to be an _______ one for employees.

Profit.

The demand for a good or service is a factor that affects a business's

How high or low prices are

What does price level measure in a given year?

Make eye contact

What is one way that employees who routinely deal with customers can demonstrate a customer-service mindset?

Internet

What technology to can a business used to quickly locate information about its competitors prices?

Consumer spending habits

When conducting an environmental scan, which of the following is an economic factors that a business should consider?

Tracking deadlines

When managing projects, which of the following is an important activity?

Environmental scanning

Which of the following is a component of a situational analysis:

Unexpected car repairs

Which of the following is a variable expense that jake must consider when developing his personal budget:

To organize vendor information.

Which of the following is a way that businesses often use database software programs?

Counting the number of respondents who agreed with the questions

Which of the following is an example of a business tabulating the results of a marketing survey:

Providing laptop computers

Which of the following is an example of a business using technology to improve the efficiency of its salespeople:

Producer to consumer

Which of the following is an example of a direct channel of distribution for consumer goods and services:

Tardiness

Which of the following is an example of an undesirable personal trait:

Seeing a future they want to create

Which of the following is an example of people having vision:

Fair debt collection act

Which of the following is designed to protect consumers in any dealings they may have with collection agencies?

High unemployment

Which of the following is not a characteristic of the peak phase of a business cycle:

Show a large selection of merchandise

Which of the following is not an action to take in helping the slow/methodical customer:

Money

Which of the following is not considered to be a capital good:

Asking appropriate questions

Which of the following techniques would help the salesperson to understand and follow the manager's instructions about operating the cash register:

Mind mapping

Which problem-solving method involves the use of colors, pictures and arrows?

To create a safe environment

Why do many businesses expect their employees to do their job according to strict guidelines?

Manufacturers and authorized distributors ultimately lose money

Why is it usually considered unethical for businesses to buy products through the gray market?

Roles

your view of yourself is affected by the different __________ you play in life.

Competitve tool

Businesses that offer nearly identical products often use their distribution systems as a(n)

Good health habits

One way that employees can help to prevent accidents is by practicing

How the information will be used.

When obtaining marketing information from customers, it is unethical for businesses to neglect to tell customers

Promotion

Which element of marketing refers to the various types of communication that marketers use to inform, persuade, or remind customers of their products?

Involvement of agents

Which of the following factors could determine legal ownership of goods in the distribution process:

Available technology

Which of the following factors would account for Japan's comparative advantage in electronic products:

To balance an account

Why is it important to read and reconcile bank statements?

Subgoal

A lesser goal which must be achieved in order to reach a main goal is called a(n)

Private

A major characteristic of a market economy is _______ ownership of property.

Downward

Communication from a supervisor to his/her staff is ____________ communication.

True, when an employee waste time, the company is losing money.

Determine whether the following statement is true or false employees can help the business to control expenses by being as productive as possible.

Yes, businesses sometimes have more than one marketing-research objectives.

Do businesses ever have more than one objective for their marketing-research projects?

Monitor trends in their occupations

How do workers often identify the skills that are needed to further their careers?

Spelling

Identify the weakness of the following opening paragraph used in a letter application. Your recent advertisement in the Gazette for a customer service representative is of interest to me. I would like to apply for the position.

Adapt human relations skills to the different work situations.

In order to form effective relationships at work, you should

Inflation rate is expected to rise 2%.

In which of the following situations should a business lower its sales forecast for the coming year:

Decline

In which stage of the product life cycle would a business decide to discount its product to appeal to a different market segment, if sales have been steadily decreasing?

Pricing

Jake decided to sell his sweet corn for $1.50 a dozen after noticing that a nearby farmer is selling hers for $1.75. Jake's decision is part of which marketing function?

Fatigue

Jamie has been feeling exhausted and has had several minor accidents at work because of it. His supervisor is calling him in for a conference. Which of the following safety risks will they discuss?

Rent

Lisa charges another sole proprietor to use the extra office in the building she owns. Which of the following is Lisa's source of income:

Private employment agency

Mary was asked to pay a fee to the source that I had helped her find a job. Which of the following sources and Mary probably used?

Central tendency.

Mean is the most commonly used measurement of

Marketing Mix

Moving a product to market and making it available and accessible to customers are important activities that influence the rest of the

Competition.

The rivalry between two or more businesses to obtain customers for a similar good or service is known as

Interets.

The things that you are involved with, concerned for, or curious about are referred to as your

Use secure web browsers when purchasing online.

To lower the risk of identity theft, Lynn should

build strong, loyal customer relationships.

Using a database to track its customers' preferences and buying habits can usually help a business

Income statement

What accounting record would summarize a business's profit or loss for a previous year?

Identifying sources of supply

What activity is part of the industrial purchasing process?

Pricing laws

What do governments often established to promote competition among businesses and protect consumers from bait - and- switch practices?

Reinvest in the business.

What do many businesses do with the money they have accumulated as a result of periods of positive cash flow?

Distribution

A marketing function that involves moving, storing, locating, and/or transferring ownership of goods and services is

A guide or direct others.

A person who wants to lead change in the workplace must have the ability to

Persuade consumers to buy.

A purpose of effective communication in marketing is to

Listen with an open mind.

A skill that promotes effective verbal communication is the ability to

"S"

A state-chartered corporation that was developed to help small businesses by taxing them as individuals in a partnership is a(n) ____________ corporation.

To increase production

An automobile manufacturer has learned that its market is expanding. How should this information be used?

Customer Satisfaction

Based on the premise that is less expensive to maintain an existing account than to develop a new one, what must supply-chain managers consider in all phases of the distribution process?

Marketing information.

Being able to understand and predict future ricks is one of the benefits to a business of gathering

Assertive manner

Business employees who participate in group discussions should present their ideas and opinions in a(n)