Design Thinking

The main benefit of prototyping is in gaining user feedback prior to investing in the final development of a solution. (T or F)

-true

the primary reason post-it notes are used in the design thinking process is ______________. -to provide all group members with an equal voice in the Design Thinking process. -to collect and examine the unique individual thoughts of group members. -to avoid "group think" where group members may be convinced to jump to false conclusions by persuasive individuals in the group. -all of the above.

all of the above

which of the following is NOT a tool used in the Empathy stage of Design Thinking? -brainstorming -cultural probe -interviewing -surveys

brainstorming

both empathy maps and personas are tools used to fully understand ______________________. -a proposed Design Solution -the context of the Design Challenge -bias and negative behavior -the primary stakeholder

the primary stakeholder

Users are more likely to give candid feedback if ___________________. -your solution is within their own mental model of the world. -a prototype is well-flushed out with a lot of detail showing the developer is well invested in the solution. -a prototype is low-resolution with very little detail. -your solution is something they never imagined themselves

-a prototype is low-resolution with very little detail.

The many Innovation Frameworks may differ in which of the following ways? -Scope of development stages they encompass -Intended goals -Subject of their investigation -All of the above

-all of the above

Which of the following is involved in developing a brand? -Defining a color palette. -Selecting a font type. -Designing a logo. -All of the above.

-all of the above

The purpose of the photography scavenger hunt that we held in class was to -build team spirit!! -get some exercise! -bring a different perspective to brainstorming. -develop an appreciation for campus beauty.

-bring a different perspective to brainstorming

which of the following is NOT a necessary component of design thinking? -full and equal participation of all group members. -conforming to traditional business practices and giving preference to the opinions those in positions of leadership. -respect and candor between group members. -diversity of perspectives and experience in the group.

-conforming to traditional business practices and giving preference to the opinions those in positions of leadership.

Which of the following is NOT advised in a brainstorming session? -Your marker is your voice! -Be Respectful! -Don't Judge! -Go for quality not quantity!

-go for quality not quantity

In Design Thinking, HMW stands for -Honest methodical worthwhile -Highly motivated wishful -Homogeneous mostly whitty -How might we

-how might we

In the ________________ stage of Design Thinking, the design team utilizes brainstorming techniques to get at unique solutions. -Empathy -(Re)Framing -Prototyping -Ideation

-ideation

Modeling utilizes any type of physical object combined and crafted to bring an idea into physical existence.

-true

It is important that a proposed solution has a narrow enough scope to be feasible (actionable) and yet a broad enough to have an impact on the design challenge.

-true

Design Thinking is also called "corporate-centered design" because of its intense focus on corporate interests. (T or F)

False

The Backward Brain Bike video teaches that: -Children's brains are more plastic than adults. -Certain skills and beliefs are hardwired into the brain and hard to change -You CAN forget how to ride a bike -All of these -None of these

all of these

when interviewing users, it's best to avoid focusing on extreme users that use the product or service in atypical ways (T or F)

false

design thinking recommends framing design challenge statements starting with_________?

how might we?

There's no better prototyping method for putting yourself in the shoes of your stakeholders like _________________________. -Paper Prototyping -Modeling -Acting it Out -Storyboarding

-acting it out

which of the following considers organizational trends, user trends, market trends, societal trends, and technology trends? -mind maps -empathy maps -context maps -stakeholder maps

-context maps

Empathy is a synonym for sympathy. (T or F)

false

Divergent thinking begins with many possibilities and narrows them down to one single best idea.

-False

Design Thinking has a bias towards action, supporting the "show don't tell" approach to collaboration and development and prototyping your way to a solution. (T or F)

-True

Divergent thinking begins with a single concept and explores many possibilities around that concept. (T or F)

-True

Six Sigma, Lean Startup, Agile Thinking, and Design Thinking are all examples of Innovation Frameworks. (T or F)

-True

a ______________________ is a method for examining many pieces of qualitative data from a variety of sources to reveal common themes and relationships among the data to provide a common understanding about the reality of the Design Challenge. -context map -affinity map -journey map -empathy map

-affinity map

In the _________________ stage of Design Thinking, the design team researches the design challenge from the perspective of those involved (stakeholders). -prototyping -empathy -ideation -re(framing)

-empathy

in the _________________ stage of Design Thinking, the team seeks to fully understand the Design Challenge by placing themselves in the shoes of the stakeholders. -ideation -prototyping -planning -empathy

-empathy

A Design Thinking brainstorming session typically starts with everyone storming the whiteboard. (T or F)

-false

Digital prototyping tools like Proto.io are created for computer programmers to be able to quickly develop apps. (t or f)

-false

User feedback should be solicited rarely and only when absolutely necessary since it tends to slow down the design process and inconvenience the user. (T or F)

-false

When filtering Idea Cards, the card with the highest scores in both impact and feasibility should automatically be selected to move forward. (t or f)

-false

in the "wild/world" grid system of the innovation genome project, wilder is not necessarily better. (T or F)

-false

In John Bilenberg's "Think Wrong" video the point is made that in order to develop new and impactful solutions, Design Thinkers need to -gain empathy for the problem. -prototype everything! -look in unlikely places for inspiration. -think like a kindergartner.

-look in unlikely places for inspiration.

a ______________________ helps to organize thoughts around a particular subject by diagramming ideas in a hierarchical and relational manner as pieces of the whole. -context map -persona card -stakeholder map -mind map

-mind map

The first step in turning a well-thought-out app idea into an actual app is: -Paper Prototyping -Digital Prototyping -User Testing -Native Prototyping

-paper prototyping

Storyboarding is an ideal form of prototyping for design solutions that are ____________________. -services. -physical objects. -systems in which people operate. -digital in nature.

-services

which of the following is NOT considered in the planning stage of Design Thinking? -success factors and roadmapping -the context in which the Design Challenge exists -people impacted by the Design Challenge - the stakeholders -thinking "outside the box"

-thinking outside the box

What is the primary purpose of a Journey Map? -to "map the steps" to a Design Solution from the perspective of the organization - the fewer steps the less costly to the organization. -to understand, from an organization's perspective the shifts over time that have led to the degradation of the product or service that has caused the Design Challenge. -to understand the social trends over time that brought about the Design Challenge. -to understand the goals, touchpoints, actions, barriers and enablers related to each step of the stakeholder's interaction with the Design Challenge.

-to understand the goals, touchpoints, actions, barriers and enablers related to each step of the stakeholder's interaction with the Design Challenge.

which of the following is not one of the seven essential questions for innovation according to the innovation genome project? -what could we simplify to create a new streamlined innovation? -what could we move, changing its position in time or space? -what could we interconnect in a different way? -what could we use in a new way?

-what could we simplify to create a new streamlined innovation? -LUMIAMI

The main purpose of a Stakeholder Value Map is -to determine what's in it for the stakeholders! -to determine what value each stakeholder contributes to and gains from the design solution. -to value your stakeholders at every step of the Design Thinking process. -to determine what ethical values the stakeholder's hold and how those might relate to the design solution.

to determine what value each stakeholder contributes to and gains from the design solution.

design thinking teaches that enlightened trial and error succeeds over the planning of the lone genius. true false

true

should challenge statements should be broad enough to allow for creative solutions, yet not so broad that it is unachievable? (T or F)

true

After the Empathy stage in Design Thinking, the team reflects on the insights gained through research and develops an HMW statement in the ___________________________ stage. -Convergent -Ideation -(Re)frame -Prototyping

-(re)frame

___________________ is an ideal tool for quickly modeling physical products to specific dimensions. Digital Protoyping 3D Printing Traditional Crafting Material Paper Protoyping

-3D printing