DHA Virtual Health Provider Training

DOD uniformed providers have traditionally been exempt from state licensure, then in 2012 the waiver was implemented. "The Wavier" refers to?

The exemption of state licensure was expanded to facilitate telemedicine in the Military Health System

Match the terms and to the correct patient experience terms with the examples given. A) Framing B) Staging C) Netiquette

A) Sit a comfortable distance from the camera. B) Avoid patterns, white coats and bold colors, while using bright natural light if possible. C) Speak slowly, confirm understanding, and allow time for the patient to respond.

VH providers may encounter a wide variety of virtual health care equipment. Which of the following are common options for virtual health care settings?

- A dedicated VH cart with or without peripheral devices such as vital sign tools and held hand cameras - A video conferencing setup with a desktop screen and speaker phone - Mobile phones and tablet capabilities

Select the statement that best explains the he presenter's role in supporting virtual health care. The presenter....

- Facilitates the communication when the provider and patient are in separate locations - Coordinates the patient care at the originating site - Uses technology to connect the patient with the provider

Which of the following benefits applies to virtual health?

- Increases access to care - Reduces travel and other costs - Leverages specialty providers - Links scattered medical resources

Which of the following is true about virtual health care?

- It provides and supports healthcare when distance separates the patient and provider. - It may also be known as telehealth, video teleconferencing, eHealth, telecare, etc - It uses electronic, information, imaging and communication technologies

XXXXXMatch the terms to the correct definition A) Privileging by Proxy B) Licensure C) Virtual Health to the Patient's location D) Privileging

A) Allows Commanders at originating/patient end site to accept the decision of the distant/provider site. B) Uniformed providers are traditionally exempt from originating site in-state requirements C) Uses a secure, DOD-approved, HIPAA-compliant health information technology platform. D) A provider must be explicitly given this by the facility in which he or she is providing services

Match the terms: A) Synchronous B) Asynchronous C) Distant site D) Originating site

A) Immediate form of interaction-think "dialogue", like video chat. B) A delayed form of interaction-think "series of monologues" like emails or texting. C) The treatment facility where the provider is D) The treatment facility where the patient is

Match the terms: A) Staging B) Netiquette C) Framing

A) Remove visual clutter and extraneous background noise. B) Make eye simulated contact by looking at the camera rather than the patient's eye on the screen. C)Position camera at top center of the monitor if possible for better eye to eye display.

Which of the following video teleconferencing technologies include a built in system with an integrated CODEC and audio/video components, to include medical peripherals and typically handled by a tele-presenter?

Dedicated VTC systems

Federal law requires that virtual health providers must personally complete an in-person assessment of a patient before he/ she can prescribe, renew it refill controlled substances

False

The three I's referees to an acronym related to privacy and security which may be jealously for the provider to use during the "meet and greet" portion of VH session. what do the three I's stand for?

Identify, Introduce, Inquire

Which of the following is NOT a common technical troubleshooting issue during a VTC session?

Language barriers

All of the following are examples of differences between in-person care and virtual health care EXCEPT:

Patient education to alter behavior or improve their health status

Which of the following terms matches this definition: "Real time video or telephone appointments which involves dialog, interactions, electronic communication exchange in at least two directions in the same time period."?

Synchronous Virtual Health

In virtual health care the originating site of care refers to...

The physical location of the patient.

The provider can often rely on a presenter (technician or nurse) who serves as the face of VHC at the patient site and acts as the hands of virtual health for the provider.

True