Email 101
archived messages
emails removed from the inbox, but not deleted
Phishing
emails that pretend to be from a bank or trusted source in order to steal your personal information. It's easy for someone to create an email that looks like it's from a specific business. Be especially cautious of any emails requesting an urgent response.
universal file types like .PDF, .RTF, or .JPG.
format that you should send email attachments in
.gov
government websites
online calendar
helps organize your schedule and share that schedule with others
Example of a correctly formatted email
spam emails
junk emails
Instant messaging, or chat
lets you have text-based conversations with other users.
.mil
military branches
.org
nonprofit organizations
.edu
schools
productivity suite
set of applications that help you work, communicate, and stay organized.
Recipients
the people you are sending the email to. You will need to type the email address for each individual.
Send
what you click when you are satisfied with your message and wasn't to send it to the recipients.
online address book
where you can store contact information for the people you contact frequently.
inbox
where you'll view and manage emails you receive.
Messages in Trash
Can be retrieved for a short time. Permanently deleted after a certain amount of time
Compose or New button
Creates a new email.
Always sign out when finished
Do this to ensure your privacy, or when using webmail on a public or shared computer
Emoticons
Graphics that can help to express your mood and convey tone in a message
Zip or compress files (attachments)
How to avoid sending excessively large attachments or uncompressed photos, which can take a long time for your recipients to download.
Bold
How unread email messages will usually appear
Trash
How you delete email from your inbox by moving it to the folder.
Reply All command
If you want to send that a message to everyone included in the original email.
daily, weekly, or monthly summary of your upcoming appointments
View options for your calendar
Professional purposes
What emails provided by employers and other organizations are for
Will not be delivered
What happens when an email address is not entered correctly
Message Pane
What is opened when you select an email in the inbox. From here, you can read the message and choose how to respond with a variety of commands.
Link the contacts between online accounts
What you can do if you have contacts saved on other web-based services such as Facebook or LinkedIn
email account and an email address
What you will need to receive emails
Compose pane
When using the Reply or Reply All command, this will appear with the text of the original message copied into the body of the email.
To: field
Where you will add recipients when you are wanting to send an email.
Spam Folder
Where your provider will filter suspicious emails
How emails are listed
With the name of the sender, the subject of the message, and the date received
Attachment
a file (such as an image or a document) that is sent along with the email message.
Recurring appointments
allow you to create future appointments automatically.
Formatting
allows you to change the look and feel of your message. For example, you can change the font style, size, and color, and include links.
folders or labels
allows you to organize your messages any way you want.
Emoji
another term for emoticons
Spam
another term for junk email or unwanted email advertisements. It's best to ignore or delete these messages.
signature
appears at the end of every email you send. Often include a name and contact information, like a phone number, website, or professional title.
signature
automatically includes the same text at the end of every email you send
public profile
contains your name and basic contact information
Reply Command
Use this command respond to a message that you have received.
Reply
Use to reply on to the original sender of an email with many recipients.
Bcc
"blind complimentary copy." It works almost the same way as Cc, except all of the email address in the Bcc fields are hidden, making it ideal when emailing a very large number of recipients or when privacy is needed.
Cc
"complimentary copy." This is used when you want to send an email to someone who is not the main recipient. This helps to keep that person "in the loop" while letting them know that they probably don't need to reply to your message.
Standard Productivity Suite Tools
1. Instant Messaging (Chat) 2. Online Adddress Book 3. Online Calendar 4. Public Profile
username
1st portion of an email address
@ (at) symbol
2nd portion of an email address
Email provider's domain
3rd portion of an email address
A way to send and receive messages across the Internet.
different webmail services, including email, Instant Messaging and Calendar Sharing
After you've added contacts to your online contacts list, you will be able to use the information with this.
contact groups
Allow you to quickly access a group of people that you contact frequently. This allows you to quickly sort your contacts by type.
Forward Command
Allows you to share an email hat you have received with another person.
Online calendars
Make it easy to schedule appointments, organize tasks, and manage your time, just like a desk calendar. But unlike a physical calendar, these give you the freedom to quickly edit and rearrange your schedule whenever you want. You'll even be able to access your calendar on the go and sync it across multiple devices, such as your mobile phone and personal computer.
Drafts
Messages that you have composed but not sent.
Conversations
Most email providers will group messages you have replied to into this to help keep related emails together.
Not totally secure, so you should avoid sending sensitive information, such as credit card numbers, passwords, or your Social Security Number.
Spam emails
Often carry viruses or scams, so you won't want to read these messages.
Compose or New button
Opens the Compose pane to create your own email message. From here, you'll need to enter the recipient's email address and a subject. You'll also have the option to upload files (photos, documents, etc.) as attachments and add formatting to the message. Will also appear when you select Reply or Forward. The text from the original message will be copied into the this pane.
Unique
Requirement for an email username
subject
Says what the email is about. Keep this brief, but give the recipients a reasonable idea of what's in the message.
Attachments:
Some email attachments can contain viruses and other malware. It's generally safest not to open any attachment that you weren't expecting. If a friend sends you an attachment, you may want to ask if he or she meant to send it before downloading.
Body
The actual text of the email. Generally, you'll write this just like a normal letter, with a greeting, one or more paragraphs, and closing with your name.
snail mail
Traditional postal service
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