end of chapter questions ch 1, 2, 20, 26 and prepu questions

It is important for the nurse to empathize with the client to develop a positive, therapeutic relationship. What is a characteristic of empathy?

Empathy is the ability to identify with client feeling

A nurse who is preparing to administer an injection to the client, states, "This injection will not be painful." The nurse has used which communication technique?

Giving false reassurance

Encouraging elaboration

a technique used to help the client describe more fully the concerns or problems being discussed

Positive regard means

conveying genuine care to clients without passing any negative judgment on them.

Congruence refers to

feelings that match the expressions of the client.

False reassurance means

giving reassurance that is not based on the real situation It is a way of minimizing the client's situation and violates the client's trust

Seeking clarification means

helping the client put into words unclear thoughts or ideas.

applications of the SBAR technique of communication

nurse physician communication surrounding acute patient developments

Giving information involves

sharing accurate information about the client's health and wellbeing in a timely manner

orientation phase

the relationship represents the first phase of therapeutic work and involves signing of formal contracts

Formal contracts in clinical setting

used as a therapeutic tool to help a client develop more insight and control over his or her own behavior.