Ethics Final Exam
how leadership skills are developed (5)
-conceptual info and behavioral guidelines -conceptual info demonstrated by examples and brief descriptions of leaders in action -experiential exercises -feedback on skill utilization or performance from others -practice in natural settings
leader's actions that foster teamwork (2)
-informal techniques:actions that leaders can take using their own resources -formal techniques: actions that generally require organization structure or policy
entrepreneurial leadership behaviors
-strong achievement and drive and sensible risk taking -high degree of enthusiasm and creativity -typical pattern of being proactive -tendency to act quickly when opportunity arrises -visionary perspective combined with tenacity -dislike of hierarchy and bureaucracy -preference for dealing with external customers -eyes on the future
model the way, inspired a shared vision, challenge the process, enable others to act, encourage the heart
5 practices of exemplary leadership (leadership challenge)
receive feedback from those who work with and for them
A key part of 360-degree feedback is for leaders to _____.
extrinsic satisfaction
All of the following are substitutes for leadership except:
giving emotional support and encouragement; creating inspiration and visibility
All of the following are task-related attitudes and behaviors except:
team player
An individual who serves as an example to the team is performing the leadership role of...
organizational politics
Gossip, manipulation, playing favorites, and taking credit for another's work are all examples commonly associated with
consensus leadership
Jessica, the chief fashion designer at ApparelDezire, consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon and support. Jessica's decision is attributed to the _____ style of leadership.
democratic leader
Katie, the marketing head of MeDiASure, a digital marketing agency, entrusts her team with the task of conceptualizing innovative marketing strategies for a client. Katie collects the group's opinions and lets the team make the final call on the most suitable strategies by vote. In this scenario, Katie is assuming the role of a(n) _____.
compromising
Leaders having a(n) __________________ conflict management style are moderately assertive and moderately cooperative.
various forces in the environment
Leadership takes into account factors related to the leader, the persons being led, and...
leader-member exchange model
Nixon, who is a team manager, decides to split his subordinates into two different groups. While the members of one group are invited to participate in processes like sales target determination and crisis management, the members of the other group are managed as per formal rules. Nixon's leadership practice is in accordance with the _____.
emphasizing group recognition and rewards
The formal technique that includes promoting team identity by emphasizing the team's value to the organization rather than that of the individual is called ________.
leaders should help the group realize why it should be proud of its accomplishments.
The teamwork tactic "emphasize pride in being outstanding" is based on the premise that:
has knowledge of the key task the group is performing
Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres:
organizational politics
Trying to achieve one's own ends even if it means harming others in the organization is called ________.
entrepreneur
When Carlos, the manager of a coffee shop, speaks to customers in order to find out trends in their preferences and their changing requirements, he is performing the leadership role of a(n) _____.
power
When an individual has ________ they have the ability to influence others.
cognitive intelligence
When an individual has ________ they very good at solving problems.
Doing what she or he thinks is right in spite of the political consequences
Which one of the following actions on the part of a leader would most likely contribute to a reputation of trustworthiness?
leader-member exchange model
________ is an explanation of leadership proposing that leaders develop unique working relationships with group members.
transformational
________ leaders communicate a sense of mission, stimulate new ways of thinking and enhances as well as generate new learning experiences.
insight into people and situations
a depth of understanding that requires considerable intuition and common sense
leadership grid
a framework for specifying the extent of a leader's concern for production and people
team builder (leadership role)
a key aspect of a leader's role is to build an effective team
promoting principles and values
a major part of a top leader's role is to help promote values and principles that contribute to the welfare of individuals and organizations
entrepreneur (definition)
a person who founds and operates an innovative business
trustworthiness (effective leadership traits)
a person's confidence in another individual's intensions and motives and in the sincerity of that individual's word
core self-evaluations (effective leadership traits)
a proud personality trait that captures bottom-line self assessment that is composed of self-esteem, locus of control, generalized self-efficiency, and emotional stability
management openness
a set of leader behaviors particularly relevant to subordinates' motivation to voice their opinion
giving emotional support and encouragement
a supportive leader gives frequent encouragement and praise and also displays caring and kindness even abut nonwork-related matters
team (understanding the leader's role in team-based organization)
a work group that must rely on collaboration if each member is to experience the optimum success and achievement
flexibility and adaptability (effective leadership traits)
ability to adjust to different situations
courage (effective leadership traits)
ability to face the challenges of taking prudent risks and taking initiative in general
entrepreneur (leadership role)
although not self employed, managers who work in large corporations have some responsibility for suggesting innovative ideas or furthering the business aspects of the firm
coach and motivator (leadership role)
an effective leader takes the time to coach and motivate team members, and sometimes to inspire large groups of people inside the organization
authentic leaders (a leadership style)
are passionate about the company, live out corporate values daily in their behavior in the workplace, and form long-term relationships with employees and other stakeholders
creativity
arrive at imaginative and original solutions to complex problems
different styles of conflict management
assertiveness-action in one's own best interest cooperativeness-working toward the best interest of the other person or group
transactional leaders (a leadership style)
attempt to create employee satisfaction through negotiating or bartering for desired behaviors or levels of performance
assertiveness (effective leadership traits)
being forthright in expressing demands, opinions, feelings, and attitudes
authenticity (effective leadership traits)
being genuine and honest about your personality, values, and beliefs as well as having integrity
humility (effective leadership traits)
being humble at the right times, admitting your mistakes to team members and admitting you don't know everything
what leadership produces
change and adaptability to new products, markets, new competitors, new customers, and new work processes
democratic leaders
confer final authority on the group
consultive leader
confer with group members before making a decision
spokesperson (leadership role)
emphasis is on answering letters or inquiries and formally reporting to individuals and groups outside the manager's direct organizational unit
achievement motivation
finding joy in accomplishment for its own sake
aligning people
getting people pulling in the same direction and collaborating smoothly is a major interpersonal challenge
leader-member exchange model IN-GROUP
given additional rewards, responsibility, and trust in exchange for their loyalty and performance. they become part of a smoothly functioning team headed by the formal leader
passion for the work and the people (effective leadership traits)
goes beyond enthusiasm and often expresses itself as an obsession for achieving company goals
how leadership influences organizational performance
goof results are attained when leasers develop teamwork and formulate the right strategy
proactive personality (effective leadership traits)
has a relatively stable tendency to effect environmental change
enthusiasm, optimism, and warmth (effective leadership traits)
helps build good relationships with team members, helps keep the group in an upbeat mood, and makes everyone feel more comfortable
there is no best or most effective style; it depends on the leader, followers, and the situation
how to choose the most appropriate leadership style
self-confidence (effective leadership traits)
improves one's performance in a variety of tasks, including leadership. A leader who is self assured without being bombastic or over bearing
creating inspiration and visibility
inspiring others is an essential leadership practice
knowledge of the business or group task
intellectual ability is closely related, technically competent in some discipline, particularly when leader of a group of specialist
technical problem solver (leadership role)
it is particularly important for supervisors and middle managers to help team members solve technical problems
tenacity and resilience
it takes a long time to implement a new program or consummate a business deal
the power motive
leader who has a strong need to control resources
extraversion (effective leadership traits)
leaders who are gregarious, outgoing, and upbeat in most situations
figurehead (leadership role)
leaders, particularly high-ranking managers, spend some part of their time engaging in ceremonial activities, or acting as a figurehead
role of ethical leadership in a corporate culture
leadership that is helping implement and reinforce shared ethical values to promote ethical culture and encourage ethical behavior of employees
what management produces
order, consistency, and predictability
initiating structure (leadership dimension of initiating structure and consideration)
organizing and defining relationships in the group by engaging in such activities as assigning specific tasks, specifying procedures to be followed, scheduling work, and clarifying expectations for team members
negotiator (leadership role)
part of almost any manager's job description is trying to make deal with others for needed resources
cognitive (analytical) intelligence
problem-solving and intellectual skills
drive and achievement motive
refers to propensity to put forth high energy into achieving objectives an dot persistence in applying that energy
emotional intelligence (effective leadership traits)
refers to the ability to do such things as understanding one's feelings, have empathy for others, and regulate one's emotions to enhance one's quality of life
framework for understanding leadership
refers to the effectiveness in leadership, and attaining desired outcomes such as productivity, quality, and satisfaction in a given situation
team player (leadership role)
relates to the team building role
sense of humor (effective leadership traits)
relieves tensions and boredom and defuses hostility in the workplace
autocratic leader
retain most of the authority. They make decisions confidently, assume that group members will comply, and are not overly concerned with group members' attitudes towards a decision
personalized power motive
seeks power mostly further their own interests. They crave the trappings of power, such as status symbol
traits, behaviors, and attitudes of a successful follower
self-management, commitment, competence and focus, courage
being a servant leader
serves constituents by working on their behalf to help them achieve their goals, not the leader's own goals
participative leader
share decision making with group members
consensus leader
strive for a group consensus
transformational leaders (a leadership style)
strive to raise employees' level of commitment and foster trust and motivation
leadership
the ability or authority to guide and direct others toward a goal; the ability to inspire confidence and support among the people who are needed to achieve the organizational goal
conceptual thinking
the ability to see the overall perspective and make farsightedness possible
practical intelligence
the ability to solve everyday problems by using experience based knowledge to adapt to and shape the environment
farsightedness
the ability to understand the long-range implications of actions and policies
consideration (leadership dimension of initiating structure and consideration)
the degree to which the leader creates an environment of emotional support, warmth, friendliness, and trust
executor (leadership role)
the leader that makes things happen, often helming translate plans into action
leader-follower relationship in communication
this connects followers with those in the company who are most familiar with the firm's ethical values. this makes both leaders and followers share the same vision and ethical expectations
satisfying high-level needs
to inspire people, effective leaders motivate them by satisfying higher-level needs, such as needs for achievement, personal growth, a sense of belonging, recognition, self-esteem, and a feeling of control over one's life
strategic planner (leadership role)
top-level managers engage in strategic planning, usually assisted by input from others throughout the organization
leader-member exchange model OUT-GROUP
treated in accordance with a more formal understanding of leader-group member relations. the members are less likely to experience good teamwork.
emotional intelligence (a leadership style)
when leaders have the ability to manage themselves and their relationships with others effectively
teamwork (understanding the leader's role in team-based organization)
work done with an understanding and commitment to group goals on the part of all team members