EVENT 271 - EXAM 2

Well brands are generally the most expensive brands of liquor

False

which of the following should take place before the RFP?

Meeting objectives are clearly defined The basic location and logistics are drafted

The hotel budget includes which of the following?

Meeting room rental Food and beverage Staff sleeping rooms

What is a needs analysis?

Method of determining expectations for a particular meeting/event

Catering at a facility that has its own permanent kitchens and function room is

On-premise catering

When does the RFP get created?

Once budget is created

The so-called "triple bottom line" of reasons to go green is called:

People, planet, and profit

Attrition clauses are also called:

Performance clauses and slippage clauses

In the promotional mix, which is the element that is defined as when a seller attempts to assist and/or persuade prospective event attendees person to person:

Personal selling

This is the most functional, most common, most economical, and most efficient type of service

Plated/American Style Service

An online tool that allows planners to easily find resources and tools for the industry is called?

Portal

High quality, expensive liquors such as Crown Royal or Hanger one Vodka are known as:

Premium brands

The technology used in interactive name tags is called?

RFID

What is hands service?

Seated guests are served by a server wearing white gloves.

Which is the biggest use of the Internet in the MEEC industry?

Site selection

Which of the following is not one of the SMART objectives?

Specific Measurable Attainable/Achievable They are all smart objectives.

"Corkage" is defined as the fee added to liquor brought into the hotel but not purchased from the hotel.

True

A force majeure or Act of God clause permits either party to terminate the contract without damages in fulfillment of the obligations imposed in the agreement is rendered impossible by occurrences outside of the control of either party.

True

CSR stands for Corporate Social Responsibility

True

Catered events generally have one host and one bill and most attendees eat the same meal.

True

They are also known as "house liquors"

Well brands

When can an association be except from city and state taxes?

When they are a nonprofit organization

Expenses that can vary based on the number of attendees are called?

variable costs

Today, virtual tools can completely replace actual F2F meetings.

False

What should happen in the second site inspection?

Meet with key personnel

The site selection process can before meeting/event objectives are developed to get an early start.

False

The stages of risk management are: preparedness, mitigation, risk, recovery.

False

The usual comp room ratio is one free room for every ten.

False

Match the following cultural standards with the country or culture it applies to. 4. The traditional greeting here is a bow. 5. When giving gifts here, do not give away knives - it is considered bad luck 6. People of this country do not consider themselves European 7. Pouring wine here with your left hand is a major insult here 8. Here, the hand signal where the thumb and forefinger form a circle is considered a vulgar or obscene gesture

4. China 5. Switzerland 6. England 7. Argentina 8. Brazil

Talent costs?

A

Match the explanations for six key elements involved in the cost of a special event: Rental costs?

A. This may include costs for keynote speakers B. Whether a city is unionized isa factor of these costs C. This includes the cost of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at an entrance E

The new standards about green meeting will be called:

APEX Green Meeting Standards

In general all risk falls into four categories. Which of the following is NOT one of these categories?

Acceptable risk

What country enforces ADA?

America

Which of these tools is not a type of e-marketing?

An RFID

Which of the following is not considered indirect cost?

Attendee-related cost

A technology used at event to poll attendee is :

Audience Response System

______ is translated in Germany as "Consumer Show"

Ausstellung

Labor costs?

B

Categories of bandwidth include?

Broadband Medium band Low band

Marketing costs?

C

A program that allows planners to easily see which destination sites have the least amount of carbon emissions generated by air travel based on points of origin is:

Carbon Footprint Calculator

CAD stands for:

Computer Aided Design

______ is translated in Germany as "Meeting" or "Convention"

Congress

Production costs?

D

Which of the following is not a fixed cost?

D

Which Convention center is an example of successfully going green?

David L. Lawrence Center in Pittsburgh

Which one of the following is not a suggestion by the text of an opportunity to go green?

Decorate with reusable plastic flowers and plants

Most historians credit the FIRST use of the term "special event" to apply to:

Disney's "Main Street Electric Parade"

What is negotiated when planning a meeting/event?

Everything

What is parol evidence?

Evidence of an oral agreement

Security costs?

F

A special event is defined as a recurring event staged for the purpose of attracting as large an audience as possible.

False

BEO stands for Banquet Event Obligation

False

Most meals are catered off-premises during a meal

False

The M in SMART objectives stands for "Majority."

False

The organization in science-based standard development and certification body that meets criteria for third-party certifiers of the US Environmental Protection Agency?

Green Seal

What is considered a global community for the world's convention industry?

ICCA (International Congress and Convention Association)

Which of the following is not an example of Experiential CSR

ISU Campus Sustainability Day American Red Cross Clean the World All of the above are examples of CSR

The Federal Copyright Act state that when music is "performed" royalties must be given to those who own the copyright of that music. The exception to this rule is:

If the music is being played over a single home-style radio or TV

A technology that has been used to capture customer information at events is:

LRS

What does LEED stand for?

Leadership in Energy and Environmental Design

The ____ is responsible for creating press releases that will be sent to professional publications.

Marketing Commitee

The Americans with Disabilities Act applies to all of the following except:

The elderly

In which of the following situations can a planner use a cancellation without having to pay damages?

The hotel ownership or management changes The meeting size outgrows the hotel The hotel's quality rating changes

Which of the following is not a part of the ESG document?

The preamble

Which of the following is identified as a challenge of using volunteer speakers?

They may not adequately prepare for the presentation They may not be good presenters They may have a personal agenda about the topic

Planning for the annual meeting begins how long in advance?

Three years

Comprehensive General Liability (CGL) policies are the business equivalent of a homeowner's policy that protects the organization against personal injury claims and loss.

True

Hannover Fair in Germany, the world's largest exhibition venue, consists of over 5 million square feet of indoor exhibit space and 1 million square feet of covered outdoor space, restaurants, warehouses, and meeting facilities

True

Outside the US, the PCO represents the client in dealing with the DMO, DMC, hotel, restaurant, transportation company, and other suppliers.

True

Planners need to think about internet bandwidth during negotiations with hotels.

True

Room block means to set aside a certain number of rooms for an event/meeting.

True

The Certification in Green Meetings & Events (CGME) is designed to assist meeting professionals with all stages of the meeting planning process in a way that promotes social and environmental responsibility.

True

The Latin term E-ventire means outcomes.

True

Generally, how many site inspections should the planner have?

Two