Exam 1 HR

Identify the statement that characterizes the Age Discrimination in Employment Act (ADEA).

It outlaws making employment decisions based on a person's age being over 40.

Which of the following best describes outsourcing?

It refers to contracting with another organization to perform a broad set of services.

Which of the following is true of the Occupational Information Network (O*NET)?

It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations.

In the context of human resource planning, the primary goal of forecasting is to:

predict labor shortages or surpluses in specific areas of an organization.

Which of the following is one of the ways by which individuals acting as references for job applicants can minimize the risk of being sued for defamation or misrepresentation?

By only giving information about observable, job-related behaviors

Buildtron Inc., a construction firm, is in need of a construction superintendent, whose primary responsibilities involve organizing, supervising, and inspecting the work of several subcontractors. Buildtron administers a construction-error recognition test, where an applicant has to enter a shed that has 25 construction errors and has to record as many of these errors as can be detected. What type of validity is being established in this case?

Content validity

_____ validity is a measure of validity based on showing a substantial correlation between test scores and job performance scores.

Criterion-related

Which of the following is an impermissible question for job applications and interviews?

Do you have any disabilities?

_____ states that if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause.

Employment at will

Which of the following statements is true of a bona fide occupational qualification?

It is a necessary qualification for a job.

Which of the following best describes multiple-hurdle model of personnel selection?

It is a process of arriving at a selection decision by eliminating some candidates at each stage of the selection process.

Pamela, the manager of an electronics store in California, gives her staff the authority to resolve customer complaints. She lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances. Which of the following job design techniques does Pamela implement in her store?

Job enrichment

Jonathan and Nicole hold the same position at an organization. However, Jonathan is paid more than Nicole. According to the Equal Pay Act of 1963, which of the following will strengthen the fact that the pay difference is a legal one?

Jonathan works the night shift.

Which of the following is true about medical examinations of job candidates?

Medical examinations are conducted after the candidate has been given a job offer.

A manufacturing company hit by a slump in demand is experiencing a labor surplus. The company expects the market to improve in six months, and it does not want to lay off any of its employees. Which of the following strategies is an equitable way to handle this issue that results in spreading the burden more fairly?

Reduced work hours

A small company that manufactures special-order wood furniture has kept its employees busy on a 40-hours-a-week schedule for the past two years. The company just received a large contract from a Japanese company that is opening offices in the area. The Japanese company has given a month's time for completion of its order. To complete the contract in the required one month, the furniture company needs additional skilled labor on short notice. Which of the following strategies is best suited to avoid this short-term labor shortage if the company desires to find a simple and cost-effective solution?

Overtime

Identify the correct statement regarding reasonable accommodation.

Reasonable accommodation is typically provided in situations involving individuals with disabilities or different religious needs.

Which of the following is true about Title VII of the Civil Rights Act of 1964?

The act applies to organizations with 15 or more employees.

Which of the following is a disadvantage of using résumés as a source of information about job applicants?

The content of the information is controlled by applicants.

Sam leaves an organization for three years to fulfill military duties. Which of the following observations is true of his employer's obligation to reemploy Sam under the Uniformed Services Employment and Reemployment Rights Act?

The employer must reemploy Sam with the same seniority and status he would have earned if his employment had not been interrupted.

Identify the benefit of relying on internal recruitment sources.

They are generally cheaper and faster than other means.

Which of the following is true of executive search firms?

They serve as a buffer, providing confidentiality between an employer and a recruit.

According to the affirmative-action plan required by the Office of Federal Contract Compliance Programs, which of the following refers to a comparison of the race, sex, and ethnic composition of an employer's workforce with that of the available labor supply?

Utilization analysis

During an interview for medical assistants at the Haleview Medical Center, all the candidates were asked to talk about a situation in the past when they had to empathize with an emotionally unstable person and help that person make rational decisions. This was to test if the candidates would be able to assist a frantic patient and help him or her make informed decisions while on the job. This is a(n) _____ interview.

behavior description

To provide a consistent culture at Disneyland, employees are referred to as:

cast members.

The process of arriving at a selection decision in which a very high score on one type of assessment can make up for a low score on another is termed the _____ model.

compensatory

Differing conduct toward individuals, where the differences are clearly based on the individuals' race, color, religion, sex, national origin, age, or disability status is termed as _____.

disparate treatment

Under the Uniformed Services Employment and Reemployment Rights Act of 1994, employers must reemploy workers who left jobs to fulfill military duties for up to _____ years.

five

A test that is valid in other contexts beyond the context in which the selection method was developed is known as a(n) _____ method.

generalizable

Carmella, an HR manager at Crexion Inc., is dealing with labor shortage problems due to a sudden increase in production levels at the company. Among the following options, the fastest way to fix this problem is to _____.

hire temporary employees

Bob, an HR manager at Delair Inc., is expecting a labor surplus in the company in the month of December. Bob has nearly eight months to deal with this problem. In order to reduce labor surplus, Bob must use a _____ strategy, which causes less suffering for employees.

hiring freeze

Planners need to combine statistical forecasts of labor supply with expert judgments because:

historical data may not always reliably indicate future trends.

A(n) _____ measures the ability to juggle a variety of demands, as in a manager's job where the candidate is presented with simulated memos and phone messages describing the kinds of problems that confront a person in the job.

in-basket test

Reliability:

is concerned with the consistency of a measurement over time

The process of getting detailed information about jobs is known as _____.

job analysis

Which of the following refers to a list of the tasks, duties, and responsibilities that a job entails?

job description

Interviewing effectiveness may be enhanced by _____.

keeping the interviews narrow, structured, and standardized

Under the Occupational Safety and Health Act's Hazard Communication Standard, organizations must have _____ for chemicals that employees are exposed to.

material safety data sheets

The difference between job specifications and job descriptions is that job specifications primarily describe the:

qualities a person performing the job must possess.

When an individual is promised a positive outcome for submission to sex, or threatened with a negative outcome for failure to submit to sex, this is referred to as _____.

quid pro quo harassment

Logan, a blind man in his early twenties, was recently hired as a DJ at a local radio station in Miami. He was given permission by his manager to bring his guide dog to work. In this instance, Logan's employer makes a(n) _____.

reasonable accommodation

According to the Equal Pay Act of 1963, men and women performing the same job cannot have differences in pay on the basis of _____.

sex

Title VII of the Civil Rights Act of 1964 provides protection for individuals based upon the following traits:

sex, race, color, religion, and national origin.

During an interview for a sales position at Lock-Spark Inc., all job candidates are asked about what they would do to regain business with a client whose products were damaged during a business transaction with Lock-Spark. This is an example of a(n) _____ interview.

situational

A _____ interview is a selection interview that consists of a predetermined set of questions for the interviewer to ask.

structured