Exam 2

In-class activity #12 Reacting to Negative Events Scenario: Pay and Seniority. Description: You've been working at your current company for about a year. The consensus is that you're doing a great job-you've gotten excellent performance evaluations and have emerged as a leader on many projects. As you've achieved this high status, however, you've come to feel that you're underpaid. Your company's pay procedures emphasize seniority much more than job performance. As a result, you look at other members of your project teams and see poor performers making much more than you, just because they've been with the company longer.

Likely behaviors Two likely behaviors: What I would probably do is continue to help the input of the success of the company. What I wish I could do is voice that my job performance is paid for what it should be.

In-class activity #12 Reacting to Negative Events Scenario: Boring Job. Description: You've been working at your current company for about a year. You've come to realize that your job is pretty boring. It's the first real job you've ever had, and at first it was nice to have some money and something to do every day. But the "new job" excitement has worn off, and things are actually quite monotonous. Same thing every day. It's to the point that you check your watch every hour, and Wednesdays feel like they should be Fridays

Likely behaviors Two likely behaviors: What I would probably do is perform boosterism to show a positive attitude because it's the first real job I've had. What I wish I could do is voice my disappointment in the work environment and possibly be transferred to a different location

In-class activity #12 Reacting to Negative Events Scenario: Annoying Boss. Description: You've been working at your current company for about a year. Over time, your boss has become more and more annoying to you. It's not that your boss is a bad person, or even necessarily a bad boss. It's more a personality conflict-the way your boss talks, the way your boss manages every little thing, even the facial expressions your boss uses. The more time passes, the more you just can't stand to be around your boss.

Likely behaviors Two likely behaviors: What I would probably do is perform good sportsmanship because i want to maintain a good attitude. What I wish I could do is voice my frustration and ask or a different supervisor.

In-class activity #15 Expectancy Theory A person's belief that the effort they put into completing a task will lead to performing at the desired level is called

expectancy

In-class activity #15 Expectancy Theory Harold's boss frequently exhorts his subordinates to work harder by promising them a substantial bonus at the end of each quarter. However, bonuses are only sporadically awarded regardless of meeting performance goals. As a result, Harold's ________ may be low.

instrumentality

In-class activity #15 Expectancy Theory Which of the following is meant to foster intrinsic motivation?

skill development

In-class activity #15 Expectancy Theory Fran is a customer service representative for Universal Equipment in Chicago. Fran enjoys living and working in downtown Chicago because of the availability of public transportation as she does not own a car. Universal Equipment recently announced that they are giving a free parking space to the worker with the highest level of customer service. This announcement does not affect Fran's level of motivation is due to the impact it has on her

valence